Senior Tax Advisor — Remote Client-Facing

Intuit, Inc.; Maumelle (AR); Remote; USD 34,000 - 51,000; Full time

Benefits offered by this job

Remote work

Job summary

Intuit, Inc. is seeking a highly qualified tax professional to assist TurboTax customers in completing federal and state returns remotely.

You will leverage your CPA/EA/Attorney credentials to provide expert tax guidance, perform full service returns, and explain complex tax rules in plain language while meeting performance metrics. A flexible, remote work setup supports collaboration with customers nationwide.

Qualifications

• Active unrestricted credential (CPA/EA/Attorney) with tax prep experience.
• 2+ years of federal and state 1040 return prep for 30+ clients per season.
• Must possess or obtain state licenses, permits, or bonds; PTIN.
• Willing to work a minimum of 20 hours per week.
• Bilingual English/Spanish is a plus.

Responsibilities

• Virtual, customer-facing role using video communications to interact with customers.
• Provide tax advice, full service return preparation and signature, and product inquiries.
• Create high-quality customer interactions with empathy and tax expertise.
• Refer to government and professional resources to deliver accurate answers in plain language.
• Document customer interactions and meet KPI metrics; participate in trainings and pilots.

Skills

Active credentials

Strong tax knowledge

Customer service

Tools

Tax software

Job description

Intuit, Inc. is seeking a highly qualified tax professional to assist TurboTax customers in completing federal and state returns remotely.

You will leverage your CPA/EA/Attorney credentials to provide expert tax guidance, perform full service returns, and explain complex tax rules in plain language while meeting performance metrics. A flexible, remote work setup supports collaboration with customers nationwide.