Senior Tax Advisor (CPA/EA) - Remote

Intuit, Inc.; Kansas City (MO); Remote; USD 33,000 - 50,000; Full time

Job summary

Intuit, Inc. is seeking a tax professional with active credentials to help customers complete their tax returns using TurboTax products. The role emphasizes expert guidance, tax preparation, and clear explanations of tax terms to empower customers to file accurately.

The position is virtual and customer-facing, utilizing video communication software to interact with clients. Candidates should have strong communication skills, be willing to complete ongoing training, and reside in the United

Qualifications

• Active unrestricted credential: EA, CPA, or Practicing Attorney with tax preparation experience.
• 2+ years preparing federal and state individual 1040 returns for 30+ clients per season.

Responsibilities

• Assist TurboTax customers via virtual video interactions.
• Provide tax advice and full service return preparation.
• Explain tax terms and guide customers using plain language.
• Document customer interactions and maintain KPI alignment.
• Complete required training and compliance programs.

Skills

Tax preparation expertise

Customer service

Video/remote communication

Attention to detail

Bilingual English/Spanish

Education

CPA/EA/Practicing Attorney credential

Tools

TurboTax software

Smartlook video software

Video conferencing tools

Job description

Intuit, Inc. is seeking a tax professional with active credentials to help customers complete their tax returns using TurboTax products. The role emphasizes expert guidance, tax preparation, and clear explanations of tax terms to empower customers to file accurately.

The position is virtual and customer-facing, utilizing video communication software to interact with clients. Candidates should have strong communication skills, be willing to complete ongoing training, and reside in the United