Senior Talent & Organizational Development Manager

Crate & Barrel; Northbrook (IL); Hybrid; USD 120,000 - 150,000; Full time

Job summary

Crate & Barrel in Northbrook, IL seeks a Senior Talent & Organizational Development Manager to partner with HR in building capability, driving engagement, and improving performance. You will lead the design and implementation of talent programs, leadership development, performance processes, and change initiatives across the organization.

You’ll develop competency frameworks, lead talent reviews, and collaborate with senior leaders to align development with business goals.

Qualifications

• Bachelor’s degree required in a related field (HR/Organizational Psychology, Learning/Training & Development)
• Experience leading talent and organizational development initiatives is essential
• Strong consulting, influence, and stakeholder management skills

Responsibilities

• Lead design, development and implementation of talent processes and programs
• Drive competency development and leadership development across the organization
• Manage performance management and employee engagement initiatives
• Lead change management initiatives and talent reviews/succession planning
• Collaborate with HR Business Partners and business leaders to enable organizational performance
• Inspire and develop individual contributors and foster a high-performance environment
• Develop metrics to measure impact of talent programs and drive accountability
• Oversee onboarding and orientation for new associates
• Provide best-practice insights and thought leadership to HR and the organization

Skills

Strategic mindset

Consulting skills

Influencing

Communication

Facilitation

Cross-functional collaboration

People development

Education

Bachelor’s degree in HR/Organizational Psychology/Training & Development

Job description

The Talent and OD Manager joins in partnership with HR to develop and implement organizational solutions that grow the capability of our people, foster an engaged work environment, and increase organizational performance. This individual leads the design, development, and implementation of talent processes and programs such as career and leadership development programs, performance management, employee engagement and feedback processes, change management initiatives and competency development. This individual will be in a key position that is relied upon to bring innovative and best practice ideas forward that provide thought leadership to the HR team as well as the organization.

• This is an on-site position (Monday through Thursday) based out of our Northbrook, IL offices with the flexibility to work remotely on Fridays.
• This role is an Individual Contributor position

A day in the life as a Senior Talent & Organizational Development Manager...

• Conduct competency validation, profiling, and other needs assessment methods to identify and prioritize organizational needs and gaps
• Build a career mapping process based on departmental and organizational goals
• Conduct talent assessments across the organization and use insights to build targeted development programs
• Lead and project manage organizational change initiatives
• Initiate and maintain the talent review and succession program to align with learning and development offerings that enable organizational performance
• Evaluate and evolve our performance management processes with the goal of producing a process and system that increases performance and improves outcomes
• Drive the engagement strategy for the organization by providing insights, analysis, and recommendations based on the results
• Collaborate with HR Business Partners and Business Leaders to implement processes and to provide tools/resources that are readily adaptable to support talent and organizational development
• Inspire and empower individual contributors across the team, fostering an engaging environment that encourages growth and high performance
• Initiate development, coaching and mentoring programs across the organization
• Identify opportunities for performance and process improvement through internal diagnosis and process/system reviews in order to understand barriers and possible solutions
• Develop appropriate metrics and tracking mechanisms to build accountability, measure results, and optimize the impact of the talent management programs
• Manage orientation and onboarding process to integrate new associates into the organization.
• Research, identify, and provide best practices relevant to current talent and organizational development processes

What You’ll Bring To The Table…

• Demonstrated strategic mindset, effective consulting and influencing skills
• Service and results oriented, high attention to detail, critical thinking and with a sense of urgency
• Excellent communication, facilitation and interpersonal skills to effectively influence peers and leaders of a specific audience
• Proven ability to collaborate and build trust, within complex organizational relationships, within teams, and one-on-one
• Flexibility, adaptability, agility; able to effectively prioritize and manage multiple projects/priorities simultaneously
• Demonstrated ability to partner with senior business leaders on business strategy, organizational design and talent optimization

We’d love to hear from you if you have…

• 7+ years of related experience, with a strong foundation of organizational development in a talent management or organizational development role with a proven track record of managing organizational development initiatives
• 3+ years project and process management experience
• Bachelor’s degree with a focus in Human Resources Industrial and Organizational Psychology, Learning/Training & Development or similar related field, or related work experience