Senior Talent Operations Manager

Saatchi US; Dallas (TX); Hybrid; USD 90,000 - 100,000; Full time

Benefits offered by this job

Medical coverage

Dental

Vision

401K

Parental leave

Family care leave

Tuition reimbursement

Flexible time off

Job summary

Saatchi & Saatchi is seeking a Talent Operations professional to resolve employee relations issues, develop and implement policies, and ensure compliance with state and federal labor laws. You will partner with Talent Acquisition, Compensation & Benefits, and HR Operations to optimize our talent processes across locations.

This role offers a hybrid work arrangement (four in-office days, remote one day per week) with a USD 90,000–100,000 annual range and a robust benefits package (medical,

Qualifications

• Minimum of six years of HR related experience with heavy emphasis on HR policy implementation and administration.
• Strong knowledge of employment and labor laws.
• Experience in fast-paced Advertising or Creative environment highly preferred.
• Strong knowledge of payroll, benefits knowledge, excellent written and oral communication skills.
• Must have familiarity with HRIS, and ATS.

Responsibilities

• Talent Operations - Manage human resource/talent operations, identifying needs, determining solutions, and integrating tools and processes to create and drive efficiency.
• Audit, document, and standardize processes across locations. Support leadership as they guide teams to adopt best practices and a consistent approach to talent management.
• Train internal teams on operational changes to promote excellence.
• Maintain a centralized repository of pertinent materials for Talent Management.
• Benefits Administration – Functions as the primary point person for all benefits initiatives and information.
• Leave Management – Responsible for overseeing the leave process and ensuring deadlines and legal requirements are met.
• New Hire Orientation – Leads new hire orientation; ensures onboarding success.
• Immigration Processing – Handles visa applications and changes as SME for immigration.
• Employee Relations and Performance Management – Handles employee relations issues and performance management escalation.
• Training and Development – Oversees training initiatives and feedback collection.

Skills

Presentation skills

Communication skills

Interpersonal skills

Time management

Organizational skills

Policy implementation

Tools

HRIS

ATS

Job description

Company Description

At Saatchi we believe in creating ideas that can live anywhere. And we believe that when we work as a team, nothing is impossible. We strive to bring out the best in each other and in ourselves and expect applicants to understand the value of close collaboration. We also believe that creating transformational work requires initiative, an entrepreneurial spirit and a bold commitment to achieving measurable results and business success for the Clients we service.

At Saatchi we believe in creating ideas that can live anywhere. And we believe that when we work as a team, nothing is impossible. We strive to bring out the best in each other and in ourselves and expect applicants to understand the value of close collaboration. We also believe that creating transformational work requires initiative, an entrepreneurial spirit and a bold commitment to achieving measurable results and business success for the Clients we service. Saatchi & Saatchi currently maintains a hybrid work policy to work in-office four days per week and remotely one day each week.

Overview

As a key member of Saatchi & Saatchi’s Talent team, you will assist with resolving employee relations issues, and policy development & implementation. Ensure compliance with all state and federal labor and employment law regulations. You will collaborate with Talent Acquisition operations, Compensation & Benefits, and HR Ops to ensure the processes in place support continual optimization of our overall talent operations.

Responsibilities

• Talent Operations - Manage human resource/talent operations, identifying needs, determining solutions, and integrating tools and processes to create and drive efficiency. Audit, document, and standardize processes across locations. Support leadership as they guide teams to adopt best practices and a consistent approach to talent management. Train internal teams on operational changes to promote excellence. Maintain a centralized repository of pertinent materials for Talent Management.
• Benefits Administration – Functions as the primary point person for all benefits initiatives and information. Address overarching benefits updates and changes, open enrollment, etc.
• Leave Management – Responsible for overseeing the leave process and ensuring that all deadlines and legal requirements are met. This includes the creation of maternity leave calendars, handling of Worker’s Comp claims, and all associated communication with Resources Benefits and Legal.
• New Hire Orientation – Leads new hire orientation; ensures that all new hires have pertinent information in order to onboard successfully.
• Immigration Processing – Handles the processing of all visa applications and changes. Acts as the subject matter expert for immigration.
• Employee Relations and Performance Management – Participates in the handling of employee relations issues and performance management escalation. Acts as a coaching resource to employees, empowering them to address issues independently where appropriate.
• Training and Development – Oversees the execution of training initiatives for the organization, from identifying a need to locating training resource, scheduling the event, and collecting feedback for future analysis.

Qualifications

• Minimum of six years of HR related experience with heavy emphasis on HR policy implementation and administration.
• Strong knowledge of employment and labor laws.
• Experience in fast-paced Advertising or Creative environment highly preferred.
• Strong knowledge of payroll, benefits knowledge, excellent written and oral communication skills.
• Must have familiarity with HRIS, and ATS.

Skills And Abilities

• Demonstrated strong presentation, communication (oral and written and negotiation), and interpersonal skills. Communicates clearly, openly, honestly and with integrity. Can effectively and with confidence present information in one-on-one and group situations to colleagues.
• Must have ability to interface with all levels of employees including management.
• Must be proactive, have initiative, and be a self-starter.
• Must have excellent organizational and time management skills. Able to prioritize workload and multi-task with attention to detail.
• Have the ability to adapt to a changing environment and to approach challenges with creativity and resourcefulness.
• Must demonstrate a sense of urgency.
• Proficient using MS Word, Excel, & PPT.
• Demonstrated ability to handle high level confidential data.
• Strong emotional intelligence skills and be politically savvy.
• Be a trust builder, have respect, compassion and empathy for all.
• Is a team player and encourages collaboration. Brings energy to all areas of work.

Additional Information

Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent. Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off. If you require accommodation or assistance with the application or onboarding process specifically, please contact [e-mail]. All your information will be kept confidential according to EEO guidelines. Compensation Range: USD $90,000.00 - USD $100,000.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 9/21/2026.