Senior Systems Support Specialist I - Medical Imaging / Linux

Intelerad Medical Systems; Myrtle Point (OR); Remote; USD 70,000 - 90,000; Full time

Job summary

A healthcare technology company is looking for an IT Support Specialist to provide technical assistance for Radiology IT systems. The position requires a bachelor’s degree in computer engineering and over 3 years of experience in Healthcare IT. Successful candidates will have proficiency in Windows OS, SQL Server, and exceptional communication skills. This role offers flexibility to work remotely and opportunities for growth within the organization.

Qualifications

• 3+ years of experience in Healthcare IT, preferably in radiology systems support.
• Industry certifications in relevant technical domains (e.g., Microsoft, VMware, Cisco) preferred.
• Experience in scripting or automation for system administration.

Responsibilities

• Provide technical support for Radiology IT systems.
• Collaborate with radiologists and IT staff to address system issues.
• Assist in disaster recovery planning and backup solutions.

Skills

Troubleshooting skills

Analytical skills

Problem-solving skills

Strong communication skills

Proficiency in Windows OS

Education

Bachelor’s degree in computer engineering or related field

Tools

SQL Server

Oracle

PowerShell

Bash

Python

Job description

Why consider this opportunity

• Opportunity for career advancement and growth within the organization
• Work remotely with flexibility
• Supportive and collaborative work environment
• Chance to make a positive impact on patient care and healthcare outcomes
• Involvement in innovative medical imaging solutions

What to Expect (Job Responsibilities)

• Provide technical support and troubleshooting for Radiology IT systems, including RIS, PACS, and Vendor Neutral Archives (VNA)
• Collaborate with radiologists, technologists, and IT staff to address system issues and optimize workflows
• Analyze and resolve technical issues efficiently, minimizing system downtime and impact on patient care
• Assist in disaster recovery planning and backup solutions for radiology IT environments
• Document all troubleshooting activities and resolutions to maintain accurate case records

What is Required (Qualifications)

• Bachelor’s degree in computer engineering or a related field, or equivalent experience
• 3+ years of experience in Healthcare IT, preferably in radiology systems support
• Excellent troubleshooting, analytical, and problem-solving skills
• Strong communication skills with the ability to interact with both technical and clinical personnel
• Proficiency in Windows OS, networking, SQL Server, and/or Oracle

How to Stand Out (Preferred Qualifications)

• Industry certifications in relevant technical domains (e.g., Microsoft, VMware, Cisco) preferred
• Experience in scripting or automation for system administration (PowerShell, Bash, Python)
• Knowledge of cloud-based medical imaging solutions and telemedicine technologies
• Fluency in multiple languages (French is a strong asset)

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