Senior Systems Operations Engineer
HID Global Corporation
Get a reply from this employer
Your resume and cover letter, tailored to exactly what they’re hiring for.
Benefits offered by this job
Job summary
HID Global Corporation is seeking a Senior Systems Engineer in Salt Lake City to own and optimize core enterprise infrastructure. You will design, deploy, and maintain server, storage, and cloud resources, ensuring high availability and rapid incident resolution while driving automation and scalable architectures.
The role requires deep expertise in Linux/Windows, cloud platforms, containers, IaC, and CI/CD, with strong collaboration across Security, DevOps, and Network teams.
Qualifications
- 5+ years of experience in systems engineering or operations, focused on production-grade infrastructure.
- Strong expertise with Linux and/or Windows server administration.
- Experience with cloud platforms such as AWS, Azure, or GCP.
- Experience managing containerized applications and orchestration tools (Docker, Kubernetes, Nomad).
- Proficiency with Git-based version control systems (GitHub, GitLab, Bitbucket).
- Proficiency in automation and scripting (PowerShell, Python, Bash).
- Hands-on experience with monitoring and observability platforms.
- Solid understanding of networking concepts (DNS, load balancing, firewalls, routing).
- Experience with IaC tools (Terraform, Ansible, CloudFormation).
- Experience in incident management and root-cause analysis.
- Identity management, SSO, and enterprise authentication systems knowledge.
- Cloud or systems engineering certifications (AWS/Azure/RHCE/ITIL).
Responsibilities
- Engaging in the design, deployment, and maintenance of server, storage, and cloud infrastructure across production and non-production environments.
- Monitoring, troubleshooting, and optimizing system performance, ensuring high availability and adherence to SLAs.
- Building and maintaining automation for system provisioning, configuration management, monitoring, and incident handling.
- Serving as an escalation point for complex operational issues, driving root-cause analysis and long-term remediation.
- Developing and maintaining detailed system architecture documentation, runbooks, and operational standards.
- Implementing and managing robust backup, disaster recovery, and business continuity strategies.
- Collaborating with Security, DevOps, Network Engineering, and Application teams for end-to-end stability.
- Driving lifecycle management for infrastructure components, including patching and capacity planning.
- Participating in on-call rotation and leading response during major incidents.
- Evaluating new technologies, tools, and processes to improve operational maturity.
- Designing and deploying new infrastructure solutions.
- Automating workflows, provisioning, and system management tasks.
- Leading root-cause analysis and long-term remediation strategies.
- Collaborating with cross-functional teams for platform improvements.
- Supporting SAFe/Agile ceremonies and iterative delivery workflows.
- Participating in capacity planning and infrastructure roadmap development.
Skills
Education
Tools
Job description
Location: Salt Lake City, Utah
Job ID: 48497
The Senior Systems Engineer is responsible for the reliability, performance, and security of the organization's core systems and infrastructure. This role combines deep technical expertise with strong operational discipline to ensure systems run efficiently, issues are resolved quickly, and future growth is supported with scalable solutions. The ideal candidate is proactive, detail oriented, and comfortable owning mission-critical environments.
HID powers the trusted identities of the world's people, places, and things, allowing people to transact safely, work productively and travel freely.
We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees.Check us out here: www.hidglobal.comand https://youtu.be/23km5H4K9Eo
HID Global IAM products protect more than 85 million user identities.
HID Global Identity and Access Management Solutions products protect more than 85 million user identities. At HID Global, we understand that no person, device, or workplace can go unprotected. This philosophy of Zero Trust drives us to create new advances in risk-based multi-factor authentication, leads us to secure user identities in converged accessenvironmentsand drives the need to expand implementations with our industry-leading digital certificates andPKIaaSsolution to manage them at scale.
Are you ready to make a difference? Join us and help shape the future of security.
- Engaging in the design, deployment, and maintenance of server, storage, and cloud infrastructure across production and non-production environments.
- Monitoring, troubleshooting, and optimizing system performance, ensuring high availability and adherence to SLAs.
- Building and maintaining automation for system provisioning, configuration management, monitoring, and incident handling.
- Serving as an escalation point for complex operational issues, driving root-cause analysis and long-term remediation.
- Developing and maintaining detailed system architecture documentation, runbooks, and operational standards.
- Implementing and managing robust backup, disaster recovery, and business continuity strategies.
- Collaborating closely with Security, DevOps, Network Engineering, and Application teams to ensure endtoend platform stability.
- Driving lifecycle management for infrastructure components, including patching, upgrades, and capacity planning.
- Participating in the on-call rotation and leading response efforts during major incidents.
- Evaluating and recommending new technologies, tools, and processes to continuously improve operational maturity.
- Designing and deploying new infrastructure solutions.
- Automating workflows, provisioning, and system management tasks.
- Leading rootcause analysis and driving longterm remediation strategies.
- Collaborating with crossfunctional teams for projects and platform improvements.
- Evaluating and recommending new technologies and tools.
- Supporting SAFe/Agile ceremonies and contributing to iterative delivery cycles.
- Participating in capacity planning and infrastructure roadmap development.
- Bachelor's degree in Computer Science, Information Systems, Engineering, or a related technical field.
- 5+ years of experience in systems engineering or operations, with emphasis on production-grade infrastructure.
- Strong expertise with Linux and/or Windows server administration.
- Experience with cloud platforms such as AWS, Azure, or GCP.
- Experience managing containerized applications and orchestration tools (Docker, containerd, Kubernetes, Nomad, etc.).
- Proficiency with Git-based version control systems (e.g., GitHub, GitLab, Bitbucket).
- Proficiency in automation and scripting (e.g., PowerShell, Python, Bash).
- Hands-on experience with monitoring and observability platforms.
- Solid understanding of networking concepts (DNS, load balancing, firewalls, routing).
- Experience with IaC tools (Terraform, Ansible, CloudFormation, etc.).
- Proven experience in incident management and rootcause analysis.
- Experience designing, troubleshooting, and optimizing enterprisegrade networks, including Layer 2/3 switching, routing protocols, load balancers, and network security controls.
- Experience with containerization technologies such as Docker or Kubernetes.
- Knowledge of CI/CD pipelines and DevOps workflows.
- Working knowledge of SAFe and Agile practices, including participation in ceremonies and alignment to iterative delivery workflows
- Background with identity management, SSO, and enterprise authentication systems.
- Certifications in cloud or systems engineering fields (AWS Solutions Architect, Azure Administrator or Architect, Red Hat Certified Engineer (RHCE), ITIL Foundation, etc.)
- Competitive salary and rewards package
- Competitive benefits and annual leave offering, allowing for work-life balance
- A vibrant, welcoming & inclusive culture
- Extensive career development opportunities and resources to maximize your potential
- To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds
- Empowerment: You'll work as part of a global team in a flexible workenvironment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don't need to check all the boxes.If you have most of the skills and experience, we want you to apply.
- Innovation: You embrace challenges and want to drive change. You'll have opportunities to share insights and contribute forward-thinking ideas that shape future outcomes.
- Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.
HID does not accept unsolicited resumes from headhunters, recruitment agencies, or fee‑based recruitment services. We are not responsible for any fees related to unsolicited resumes.
HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity.
If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact accommodations-ext@hidglobal.com.
- Applicants for this position must be currently and legally authorized to reside and work in the hiring country.
- HID Global will not offer immigration sponsorship or assume sponsorship of an employment visa for this position.
- International relocation or remote work arrangements outside of the hiring country will not be considered.
At times, HID may use AI-assisted technology to help our Talent Acquisition team review applications by identifying job-related qualifications, skills, and experience in resumes and comparing them with the requirements of the role.The technology supports recruiterreviewbut does not make hiring decisions. A member of our Talent Acquisition team reviews each application before any selection decision is made.Information processed by the tool isdeletedonce the recruiter's review is complete.
On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something. HID technology is behind billions of interactions, in more than 100 countries. We help you create a verified, trusted identity that can get you where you need to go - without having to think about it.
When you join our HID team, you'll also be part of the ASSA ABLOY Group, the global leader in access solutions. You'll have 63,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions - supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it's important to us to have diverse, inclusive teams, and we value different perspectives and experiences.
#LI-HIDGlobal
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
