Senior Systems & Network Architect - Major Incident Leader

Forward Slash Technology; St. Louis (MO); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Forward Slash Technology in St. Louis seeks a Senior Technical Leader to guide complex infrastructure, cloud, identity, and security initiatives across client environments.

You will mentor engineers, drive major-incident response, and partner with cybersecurity to implement secure designs, governance, and scalable service delivery.

This full-time role requires in-office work with occasional client travel and a track record of delivering high-impact infrastructure projects.

Qualifications

• 8+ years of progressive systems, network, cloud, or managed-services engineering with leadership experience.
• Advanced capability across Microsoft server and cloud platforms, identity, networking, firewalls, wireless, virtualization, backup/DR, monitoring, and security.
• Documented success leading high-risk changes, major incidents, migrations, root-cause analysis, and knowledge transfer.
• Strong client communication, technical writing, governance discipline, and escalation judgment.

Responsibilities

• Lead complex infrastructure design, remediation, migrations, recoverability, lifecycle, standardization, and technical-debt reduction across approved client environments.
• Serve as the senior technical lead for major incidents and difficult escalations, coordinating evidence, diagnosis, restoration, risk containment, and permanent corrective action.
• Develop and review architectures, implementation plans, change records, rollback plans, test criteria, diagrams, standards, scripts, runbooks, and operational evidence.
• Provide advanced engineering across Microsoft server, Azure, M365, AD/Entra ID, virtualization, network, firewall, wireless, backup/DR, monitoring, automation.
• Partner with Cybersecurity on secure design, vulnerability remediation, identity/access, logging, segmentation, resilience, and compliance-supporting controls.
• Lead assigned technical project work packages and support discovery, estimates, design validation, implementation, acceptance testing, handoff, and post-implementation review.
• Mentor Systems & Network Engineers, conduct peer review, improve escalation quality, transfer knowledge, and help capability-development plans.
• Provide evidence-based architecture, lifecycle, capacity, risk, vendor, and standards recommendations to leadership.
• Participate in senior on-call coverage, recovery testing, client-site work, governance reviews, and technical improvement initiatives.

Skills

Senior leadership

Cloud & infrastructure

Major incident leadership

Security-by-design

Client communication

Tools

Microsoft Azure

Microsoft 365

Active Directory/Entra ID

VMware

Fortinet

Barracuda

Cisco

Job description

Forward Slash Technology in St. Louis seeks a Senior Technical Leader to guide complex infrastructure, cloud, identity, and security initiatives across client environments.

You will mentor engineers, drive major-incident response, and partner with cybersecurity to implement secure designs, governance, and scalable service delivery.

This full-time role requires in-office work with occasional client travel and a track record of delivering high-impact infrastructure projects.