Senior Systems Engineer, Data Center | Technology | Remote

FTI Consulting, Inc; McLean (VA); Remote; USD 95,000 - 135,000; Full time

Job summary

A leading consulting firm is seeking a Senior Systems Engineer to manage AWS Cloud infrastructure and support critical applications. This role requires solid experience in enterprise application administration and offers opportunities for professional growth and development in a collaborative environment. Join a dynamic team committed to delivering high-quality services in technology solutions.

Benefits

Competitive total compensation with bonus potential

Medical, dental, and vision coverage

Generous paid time off and holidays

401(k) retirement savings plan

Flexible work arrangements

Employee wellness platform

Professional development programs

Free snacks and drinks in-office

Corporate matching for charitable donations

Qualifications

• 5+ years of post-graduate experience in enterprise application administration.
• Experience in a 24/7/365 production environment.
• Willingness to work flexible hours and travel as needed.

Responsibilities

• Support and maintain AWS Cloud infrastructure focusing on EC2, S3, and IAM roles.
• Provide input for software deployment using Azure DevOps pipelines.
• Maintain proactive communication with stakeholders regarding incidents.

Skills

Troubleshooting

Communication

Flexibility

Attention to detail

Team collaboration

Adaptability

Education

Bachelor's degree in Computer Science or similar

Tools

AWS

Azure DevOps

Linux

Terraform

Docker

Job description

Senior Systems Engineer, Data Center | Technology | Remote

FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world’s top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations.

At FTI Consulting, you’ll work side-by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you’ll be an integral part of a focused team where you can make a real impact. You’ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.

Are you ready to make your impact?

About The Role

The System Operations team deploys, upgrades, monitors, and maintains complex applications in high availability datacenters worldwide.The Sr. Systems Engineer role requires a deep knowledge of cloud infrastructure, and the tools required to monitor and maintain it.The successful candidate will work independently and leverage strong troubleshooting skills to identify problems before clients do.

This is an ideal opportunity for someone who:

• Works flexibly with a variety of team members – we work on a variety of projects and requests at the same time, each of which can be staffed differently and with different client demands.
• Is eager and excited to learn – a positive, open-minded attitude will ensure quality work and bodes well for long-term career development.
• Works hard - while innovation is part of future success, everyone has common tasks that are part of the overall workflow and on which attention to detail and high-quality client service are crucial.
• Communicates well – this is critical to be able to understand project requirements and to explain processes and complex workflows simply via verbal and written communication.
• Enjoys working with evolving digital data sources – utilize and develop processes to effectively process and manage new data sources.

What You’ll Do

• Play a key role in supporting and maintaining AWS Cloud infrastructure, with a focus on core services such as EC2, S3, IAM Roles, Workspaces, and other AWS technologies.
• Provide input and hands-on support for software deployment and updates using Azure DevOps (ADO) pipelines to streamline automation and reduce manual overhead.
• Offer day-to-day operational support for various critical Windows and Linux-based web applications.
• Maintain clear and proactive communication with stakeholders, ensuring they’re informed of incident status, planned changes, and potential service interruptions.
• Develop and maintain thorough internal documentation, including SOPs, technical guidelines, and knowledge base articles to improve team efficiency and continuity.
• Collaborate with senior team members and cross-functional partners to gather client requirements, offer sound recommendations, and effectively manage expectations.
• Participate in a rotating on-call schedule, responding to after-hours incidents and ensuring minimal disruption to services.
• Take on additional tasks and responsibilities as assigned, contributing to team success and continuous improvement.

How You’ll Grow

We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You’ll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth.

As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.

What You Will Need To Succeed

Basic Qualifications

• 5+ years of post-graduate professional experience providing enterprise application administration
• 3+ years of experience working in a 24/7/365, multi-tiered production environment
• Willingness to work flexible hours
• Ability to travel to client and FTI office(s)asneeded
• Applicants must be currently authorized to work in the United States on a full-time basis; this position does not provide visa sponsorship

Preferred Qualifications

• AWS Sysops or Architect certification
• Experience with AWS Control Tower, Organizations, IAM Identity Center, or SageMaker
• Experience with Terraform or equivalent
• Prior exposure to Linux (Rocky or equivalent)
• Experience deploying and supporting IBM Aspera suite
• Knowledge of Microsoft M365 apps including SharePoint and Exchange
• Knowledge of Docker, Kubernetes, or Elastic Search

#LI-DB1

Our goal is to support the wellbeing of you and your families—physically, emotionally, and financially. We offer comprehensive benefits such as the following:

• Competitive total compensation, including bonus earning potential
• Full package of benefits plans, including medical, dental, and vision coverage along with life and disability insurance
• Generous paid time off and holidays
• Company matched 401(k) retirement savings plan
• Potential for flexible work arrangements
• Generous paid parental leave with available planning tools, virtual expert coaching services and flex return support.
• Family care benefits, including back-up child/elder care
• Employee wellness platform
• Employee recognition programs
• Paid time off for volunteering in your community
• Corporate matching for charitable donations most important to you
• Make an impact in our communities through company sponsored pro bono work
• Professional development and certification programs
• Free in-office snacks and drinks
• Free smartphone and cellular plan
• FTI Perks & Discounts at retailers and businesses
• Upscale offices close to public transportation

About FTI Consulting

FTI Consulting, Inc. is the leading global expert firm for organizations facing crisis and transformation, with more than 8,300 employees located in 34 countries and territories. Our broad and diverse bench of award–winning experts advise their clients when they are facing their most significant opportunities and challenges. The Company generated $3.49 billion in revenues during fiscal year 2023. In certain jurisdictions, FTI Consulting’s services are provided through distinct legal entities that are separately capitalized and independently managed. FTI Consulting is publicly traded on the New York Stock Exchange. For more information, visit www.fticonsulting.com and connect with us on Instagram and LinkedIn.

FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.

Compensation Disclosure: Actual compensation is determined based on a wide array of relevant factors including market considerations, business needs, and an individual’s location, skills, le vel of experience, and qualifications

Additional Information

• Exempt or Non-Exempt?: Exempt
• Employee Status: Regular

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At FTI Consulting, our goal is to attract, hire, acquire, develop and, most importantly, retain the best and most talentedpeople in the world. As our company continues to grow, we remain focused on building and maintaining a strong cultureof diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race,color, religion, creed, national origin or ancestry, gender, age, marital status, sexual orientation, status as a qualifiedindividual with a disability, status as a protected veteran, union affiliation, genetic information, sex, citizenshipstatus, or any other factor prohibited by law.