Senior Systems Engineer Computer Hardware

COLSA Corporation; Charlotte (NC); On-site; USD 52,000 - 76,000; Full time

Job summary

CTDI is seeking a Shipping/Receiving Supervisor to manage daily production, P&L, and quality for the Shipping/Receiving department in Charlotte, NC. You will oversee inbound/outbound orders, coordinate with the transportation group, use TMS systems for planning, and provide customer-facing reports.

Ideal candidates have 2+ years in transportation, a valid CDL Class A, and an Associate's Degree in Inventory Management or Logistics.

Qualifications

• 2+ years in Transportation Industry
• CDL Class A required
• Associate's Degree in Inventory Management, Logistics, or equivalent
• Experience in a Customer Service capacity with a 3rd party distribution

Responsibilities

• Overseeing inbound/outbound orders and receipt/issue of material
• Coordinate shipping with CTDI transportation group
• Utilize TMS for movement planning and scheduling
• Track inventory and shipments; provide reports
• Expedite inbound shipments to meet customer demands
• Resolve discrepancies with shipping supervisor
• Schedule and dispatch trucks to meet customer needs
• Monitor transportation benchmarks and service levels
• Provide exceptional customer service and proactive routing
• Create daily/weekly/monthly statistics
• Support logistics projects and process improvements

Skills

Organizational skills

Analytical skills

CDL Class A

Leadership

Team building

Communication

MS Office (Word/Outlook/Excel)

Problem solving

Detail oriented

Customer focus

Ability to lift 50+ lbs

Education

Associate's Degree in Inventory Management or Logistics

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide.

This position will be responsible for the daily production, P&L, and quality performance of the Shipping/Receiving department. Specifically, the responsibilities of this position include:

• Overseeing all inbound and outbound orders including:
  o Controlling material for receipt, issue, and shipment.

• Coordinating shipping of material with CTDI transportation group.

• Utilize TMS systems, to facilitate material movement planning and scheduling.

• Coordinate daily activity to track location and movement of inventory finished goods via company trucks. Provide reports to internal and external customers as required.

• Reviews inventory position daily and weekly against outstanding orders and sales forecasts and takes action to expedite inbound shipments to meet customer demands;

• Works with shipping supervisor to effectively resolve inventory or order discrepancies that are outside of his or her control;

• Ensures that goods are shipped in the most timely and efficient manner according to documented processes, including planning the transportation route and payload, tracking the shipment from pick up through delivery all the while targeting cost reduction, freight savings, service and contractual requirements.

• Complete accurate and timely scheduling and dispatching of trucks to ensure that the flow of product in and out meets customer demands.

• Track shipments from pickup through delivery so that accurate, up-to-date information can be provided regarding any shipment.

• Create and monitor transportation benchmarks to measure service levels.

• Receive and process transportation requirement requests from customers.

• Participate in Logistics projects by managing new initiatives as they arise.

• Creation and maintain daily, weekly and monthly statistics.

• Provide exceptional customer service by developing good working relationships with the customers.

• Proactively handle customer shipment routing requests.

• Prepare load-build reports as requested by the customer.

• Resolve customer problems & complaints to ensure customer satisfaction.

• Create & develop innovative ways of streamlining the operations processes wherever possible within the guidelines of customer requirements & team goals.

• Monitoring employee's performance and attendance.

Required Skills

• Excellent organizational and analytical skills.
• Valid CDL Class A required
• Strong leadership ability.
• Strong teambuilding and employee development skills.
• Excellent PC skills in Microsoft Word, Outlook and Excel.
• Very good communication skills (telephone and email) are essential
• Team player with proven ability to work well under pressure and CONSTANT deadlines
• Problem Solving skills with the ability to seek alternative solutions for dilemmas and problems
• Strong attention to detail with excellent follow-up
• Professional aptitude, presentation and demeanor
• Detail-oriented
• Teamwork – showing a commitment to teamwork and collaboration.
• Respect – extending dignity and respect to all people.
• Integrity – fostering trust and a positive work environment.
• Innovation – bringing creativity to the workplace.
• Customer Focus – achieving Company, department, and personal goals through a strong customer focus
• Ability to lift 50+ pounds

Required Experience

• 2 or more years of work experience in the Transportation Industry
• Valid Class A CDL Required
• Associate's Degree in Inventory Management, Logistics, or equivalent work experience
• At least 2 years in a Customer Service capacity with a Third Party Distribution Industry

This position does not qualify for visa sponsorship.

California Residents Only:

CTDI is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to every aspect of employment at CTDI, including recruitment, hiring, training, advancement, and termination.