Senior Systems Engineer - CloudOps & SRE (AWS)

Socket.dev

Merrimack (NH)

On-site

USD 120,000 - 180,000

Full time

14 days+
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Job summary

Fidelity is seeking a Senior Systems Engineer to provide production support for enterprise applications and infrastructure, applying DevOps and SRE principles across Kubernetes (EKS/AKS) and AWS Cloud environments. You will use CI/CD tools like Concourse and Jenkins to promote code and monitor services with CloudWatch, Datadog, or Splunk, while coordinating with teams on incidents and releases.

You will also participate in system upgrades, automation, and incident response, ensuring reliability,

Qualifications

  • Bachelor's or Master's in a closely related field with relevant production support experience.
  • Experience delivering production support for cloud-based apps and batch cycles.
  • Knowledge of ITIL processes and incident/change management.
  • Proficiency with AWS, Linux/Windows, and enterprise monitoring tools.

Responsibilities

  • Provides production support for enterprise applications and infrastructure.
  • Develops testing, validation procedures, programming, and documentation.
  • Monitors incidents, assesses impact, and deploys changes to enable features.
  • Analyzes and fixes issues with other tech teams across environments.
  • Assists in crisis management for major outages and communicates status.
  • Collaborates with development groups on problems and releases.

Skills

AWS Cloud
Kubernetes
CI/CD
Incident management
ITIL
Datadog
Splunk
Jenkins
Concourse
Udeploy
Kafka
Autosys
Informatica
Oracle SQL
ServiceNow
Linux
Windows

Education

Bachelor's degree (CS/Engineering/IT)
Master's degree (CS/Engineering/IT)

Tools

Concourse
Jenkins
Udeploy
CloudWatch
Datadog
Splunk
Autosys
Kafka
Informatica
Oracle SQL

Job description

Fidelity is seeking a Senior Systems Engineer to provide production support for enterprise applications and infrastructure, applying DevOps and SRE principles across Kubernetes (EKS/AKS) and AWS Cloud environments. You will use CI/CD tools like Concourse and Jenkins to promote code and monitor services with CloudWatch, Datadog, or Splunk, while coordinating with teams on incidents and releases.

You will also participate in system upgrades, automation, and incident response, ensuring reliability,

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