Senior Systems Engineer

CNR Technologies; Woodstock (GA); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Free uniforms

Health insurance

Paid time off

Training & development

Tuition assistance

Job summary

A leading technology firm in Georgia is seeking a Senior Systems Engineer to tackle complex technical issues and lead IT projects. You'll bring 6+ years of IT experience, particularly with Windows Server and networking. This position emphasizes strong communication and a collaborative spirit within a close-knit team. Additional benefits include flexible work arrangements and professional development opportunities, making it ideal for proactive individuals looking to make a significant impact.

Qualifications

• 6+ years of hands-on IT experience troubleshooting Tiers 1-3.
• Strong expertise in Windows Server (2016 and newer).
• Solid networking knowledge, including VLANs and VPNs.
• Proven project planning and execution abilities.

Responsibilities

• Troubleshoot technical issues across all levels.
• Lead IT projects from planning through execution.
• Act as a primary escalation point for complex issues.
• Maintain communication with clients on support issues.
• Collaborate with vendors to implement solutions.
• Provide remote and on-site support primarily in Woodstock.

Skills

Troubleshooting across environments

Strong expertise in Windows Server

Networking knowledge

Experience with firewalls

AWS environment experience

Strong communication skills

Project management skills

Organizational skills

Education

Preferred certifications: CompTIA, Microsoft, Cisco, AWS

Tools

pfSense

Fortinet

SonicWall

AWS tools

Job description

CNR Technologies is seeking a seasoned Senior Systems Engineer to join our team. In this role, you’ll handle technical issues ranging from basic to highly complex, lead key projects, and act as an escalation point for the rest of the team. We’re looking for someone who brings not just deep technical knowledge, but also strong communication, consistency, and a proactive mindset. You’ll work in a collaborative environment where every interaction — from a quick fix to a full‑scale implementation — contributes to client success.

Benefits:

• 401(k)
• Bonus based on performance
• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Tuition assistance

Responsibilities

• Troubleshoot and resolve technical issues across all levels — from Tier 1 support to advanced infrastructure problems.
• Lead IT projects from planning through execution, including documentation and clear communication with clients and the internal team.
• Act as a primary escalation point for complex issues, while also assisting with day‑to‑day tickets and general support tasks as needed.
• Collaborate with vendors and third parties to resolve issues and implement solutions.
• Maintain clear, professional communication with clients regarding support tickets, project updates, and resolution timelines.
• Ensure strong internal communication by keeping teammates informed, updating ticket details thoroughly, and sharing relevant information as needed.
• Build and maintain strong client relationships through consistent, responsive, and knowledgeable support.
• Learn, implement, and support new technologies.
• Provide both remote and on‑site support (primarily in Woodstock and surrounding areas, with occasional extended travel).
• Assist with the ticket queue to support overall workflow and team efficiency.
• Adapt to the needs of a small business by taking on varied responsibilities in a fast‑paced environment.

Qualifications

• 6+ years of hands‑on IT experience, with the ability to troubleshoot and resolve Tier 1 through Tier 3 issues across a variety of environments.
• Strong expertise in Windows Server (2016 and newer), including AD, DHCP, DNS, RDS, and Certificate Services.
• Solid networking knowledge, including VLANs, routing, and VPNs.
• Experience with firewalls (e.g., pfSense, Fortinet, Sophos, SonicWall).
• Experience with AWS environments, including basic deployment, configuration, and troubleshooting.
• Proven ability to plan, manage, and execute projects independently.
• Strong internal and external communication skills, with a focus on keeping clients and coworkers informed and aligned.
• Willingness to work collaboratively, mentor junior engineers, and support team growth.
• Highly organized, reliable, and able to respond and follow through without micromanagement.
• Preferred certifications: CompTIA (A+, Network+, Security+), Microsoft, Cisco, or AWS certifications.
• Willingness to work after hours as needed (additional compensation applies).

Why Join CNR Technologies?

At CNR Technologies, we pride ourselves on being a small, agile company where your voice matters and your work has real impact. You won’t be just another cog in the machine — you’ll be a valued part of a close‑knit team that’s passionate about IT, growth, and doing things the right way.

Here’s what we offer:

• Competitive Salary: Commensurate with experience, with bonuses and raises for exceptional performance.
• Paid Time Off: Generous and flexible to support work‑life balance.
• Medical Reimbursement Benefits: Company‑supported health expense coverage.
• Education and Certification Support: We invest in your ongoing growth and development.
• Hands‑On Experience with Cutting‑Edge Technology: You’ll get exposure to a wide range of tools and environments, not just siloed tasks.
• Tight‑Knit Team Environment: Direct communication with leadership, quick decisions, and the opportunity to shape processes as we grow.

Flexible work from home options available.