Senior Systems Engineer

MANTECH; United States; Remote; USD 100,000 - 140,000; Full time

Job summary

MANTECH seeks a motivated, customer-oriented Senior Systems Engineer for a remote position. You will provide Tier III IT systems support across VMware vCenter, Horizon View, Site Recovery Manager, HP storage, AD, DNS, DHCP, and Windows OS.

Minimum qualifications include a Bachelor’s degree with 5+ years IT experience or equivalent, IAT Level III and DoD 8570 certifications within 6 months, plus TS/SCI clearance readiness. After-hours support and up to 10% travel may be required.

Qualifications

• Bachelor’s degree with 5+ years IT experience or equivalent substitutions.
• IAT Level III certification required.
• DoD 8570 Certification required within 6 months of hire (e.g., MCSA, VCP).
• Experience with Windows Server 2008/2012/2016/2019, AD, DNS, DHCP, and Exchange.
• Experience with VMware products, HP storage, and related infrastructure.

Responsibilities

• Provide Tier III IT systems support across enterprise technologies (VMware, AD, DNS, DHCP, Windows OS).
• Diagnose and resolve complex performance, security, and technical issues across infrastructure.
• Perform requirements gathering and integration for core platforms and deploy production releases.
• Author SOPs and participate in ITIL Service Lifecycle, including Change Requests.
• Mentor junior Systems Engineers and coordinate with technical staff.

Skills

VMware vCenter

Horizon View

Site Recovery Manager

Active Directory

DNS

DHCP

Windows Server

IAT Level III certification

DoD 8570 Certification

Education

Bachelor's degree

Tools

HP Blade Servers

HP SANs

HPAC Secure Printing

Microsoft Windows

Certificate Services

Job description

MANTECH seeks a motivated, career and customer-oriented Senior Systems Engineer to join our team. This is a remote position.

Responsibilities Include But Are Not Limited To

• Provide Tier III IT Systems support across enterprise technologies, including VMware vCenter, Horizon View, Site Recovery Manager, HP Blade Servers, HP SANs, HPAC Secure Printing, Active Directory, Group Policies, Certificate Services, DHCP, DNS, and Microsoft Windows Operating Systems.
• Diagnose and resolve complex performance, security, and technical challenges across supported infrastructure platforms.
• Perform requirements analysis, gathering, and integration for core system platforms while collaborating on project teams to package and deploy production releases.
• Author Standard Operating Procedures (SOPs) for repetitive tasks and participate in ITIL Service Lifecycle processes, including submitting Change Requests.
• Investigate and resolve operational issues in coordination with technical personnel, while providing mentorship and guidance to junior Systems Engineers.
• Support system maintenance and unplanned service outages after normal duty hours (nights and weekends) on occasion.
• Perform up to 10% travel as required by program requirements.

Minimum Qualifications

• Bachelor’s degree and 5+ years of IT experience, or an Associate’s degree with 8 years of IT experience, or a High School diploma with 10+ years of IT experience can be substituted for a bachelor’s degree
• IAT Level III certification required, ex., SecurityX
• DoD 8570 Computing Environment Certification required within 6 months of hire, ex., MCSA, VCP, or equivalent
• Experience with Microsoft Windows 2008/2012/2016/2019 Servers; Microsoft Windows 10; administering Microsoft Exchange, Active Directory, and workstation and server hardware; administering Microsoft Office 2010/2016; basic networking including DHCP/TCPIP
• Experience with Microsoft Windows Systems, HP SANs, or VMware products

Preferred Qualifications

• Microsoft Windows systems experience including DNS, Group Policy, and PKI; deploying workstation images and Thin/Zero clients; and Administering vSphere, Horizon View, data backup, and antivirus software
• Experience applying security best practices from DISA and/or vendors
• Experience using a Service Desk ticketing system, such as Remedy or ServiceNow
• ITIL Foundations certification
• Scripting experience

Clearance Requirements

• Must have a current or active TS/SCI and be willing and able to obtain a polygraph

Physical Requirements

• The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.