Lead Analytics & Visual Operation Engineer

Chenega Agile Real Time Solutions, LLC; Springfield (VA); On-site; USD 159,000 - 160,000; Full time

Job summary

Chenega MIOS is seeking a Lead Analytics & Visualization Operations Engineer in Springfield, VA. You will supervise a small team while hands-on developing and maintaining operational analytics dashboards and websites that provide mission-critical insights for leadership.

Expertise in analytics, visualization technologies, and IT service operations is essential. The role focuses on real-time visualizations, data integration, and collaboration with stakeholders to ensure high-quality outputs and

Qualifications

• Must have TS/SCI clearance with ability to obtain CI poly.
• Background and drug screening successfully completed or willing to undergo.

Responsibilities

• Supervise and mentor junior team members in analytics, visualization, and operations support.
• Oversee workload distribution to ensure timely project completion.
• Serve as primary point of contact for stakeholders to ensure high-quality service delivery.
• Collect, condition, and analyze data to identify patterns and actionable insights.
• Provide real-time, meaningful visualizations for IT service and operations management.
• Ensure data source accuracy and integration for leadership decision-making.
• Oversee APIs and data content sources sustainment and management.
• Troubleshoot and resolve issues with dashboards and websites.
• Implement data security, governance, and compliance best practices.
• Provide superior customer service to internal stakeholders.
• Collaborate with cross-functional teams to refine analytics capabilities.
• Develop user documentation and training materials for analytics tools.

Education

High School Diploma with GED equivalent, 10+ years of relevant experience

Associate’s degree, 6+ years’ experience

Bachelor’s Degree, 4+ years’ experience

Tools

Grafana

Power BI

Tableau

Kibana

SQL

Python

PowerShell

Job description

Summary

Lead Analytics & Visual Operation Engineer

Springfield, VA

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!

Chenega Agile Real-Time Solutions (CARS) was created with the purpose of providing integrated enterprise IT support to Federal customers both CONUS and OCONUS. CARS employs Subject Matter Experts (SMEs) with decades of experience working in the Federal marketplace.

The Lead Analytics & Visualization Operations Engineer is responsible for leading the design, development, and sustainment of operational analytics dashboards and websites that provide mission‑critical insights for NGA executives and leadership. This role ensures the operational continuity and effectiveness of visualization solutions, enabling data‑driven decision‑making across the organization.

As a Lead member of the team, this individual will supervise a small, growing team while also performing hands‑on development, maintenance, and analysis of data visualization solutions. The ideal candidate is a proactive problem‑solver with deep expertise in analytics, visualization technologies, and IT service operations.

Responsibilities

• Supervise and mentor junior team members, providing guidance on analytics, visualization, and operations support.
• Oversee workload distribution, ensuring timely project completion and operational support.
• Serve as the primary point of contact for stakeholders, ensuring high‑quality service delivery.
• Collect, condition, and analyze data to identify patterns, trends, and actionable insights.
• Utilize advanced analytics tools to provide real‑time, meaningful visualizations for IT service and operations management.
• Ensure the accuracy and integration of data sources, maintaining high‑quality outputs for leadership decision‑making.
• Oversee the sustainment and management of Application Programming Interfaces (APIs) and data content sources.
• Troubleshoot and resolve technical issues related to operational analytics dashboards and websites.
• Implement best practices for data security, governance, and compliance within visualization tools.
• Provide superior customer service to internal stakeholders, ensuring visualization solutions meet mission needs.
• Collaborate with cross‑functional teams to refine analytics and visualization capabilities.
• Develop user documentation and training materials to enhance the adoption and usability of analytics tools.
• Supervisory Responsibilities
• Other duties as assigned

Qualifications

• High School Diploma with GED equivalent, 10+ years of relevant experience OR:
• Associate’s degree and 6+ years’ experience OR:
• Bachelor’s Degree and 4+ years’ experience
  • Relevant experience in the following:
  • Analytics
  • Visual Operations
  • Data Collection
  • Experience in the Intelligence Community
• TS/SCI clearance with the ability to obtain CI poly
• Successfully pass background and drug screening

Preferred Qualifications

• Experience leading or mentoring technical teams supporting enterprise analytics, data visualization, or IT operations.
• Experience developing operational dashboards using tools such as Grafana, Power BI, Tableau, Kibana, or similar analytics and visualization platforms.
• Proficiency with SQL, Python, PowerShell, or similar scripting languages to automate data collection, analysis, and reporting.
• Experience supporting the National Geospatial-Intelligence Agency (NGA), Department of Defense (DoD), or other Intelligence Community (IC) organizations.

Knowledge, Skills, and Abilities

• Ability to work independently and yet be effective within a team setting
• Must be capable of managing multiple efforts with time‑related constraints in a fast‑paced contracting environment
• Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals
• Friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others.
• Excellent skills in Microsoft Word, Excel, and other Office applications
• Proficient with Microsoft Office Applications, and experience working in a home office setting as well as the ability to train end users on frequently asked technical issues.
• Ability to provide technical assistance and support over the phone; good phone skills, professional demeanor, and previous customer service experience strongly desired.
• Good problem‑solving skills; ability to visualize a problem/situation and think abstractly to solve it

How you’ll grow

At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry‑level employees to senior leaders, we believe there’s always room to learn.

We offer opportunities to help sharpen skills in addition to hands‑on experience in the global, fast‑changing business world. From on‑the‑job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.

Benefits

At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.

Learn more about what working at Chenega MIOS can mean for you.

Chenega MIOS’s culture

Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well‑being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.

Corporate citizenship

Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill‑based volunteerism, and leadership to help drive positive social impact in our communities.

Learn more about Chenega’s impact on the world.

Chenega MIOS News - https://chenegamios.com/news/

Tips from your Talent Acquisition Team

We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links:

Chenega MIOS web site - www.chenegamios.com

Glassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI_IE369514.11,23.htm

LinkedIn - https://www.linkedin.com/company/1472684/

Facebook - https://www.facebook.com/chenegamios/

Estimated Salary/Wage

USD $159,200.00/Yr. Up to USD $160,000.00/Yr.