Senior Systems Engineer

Aptive Environmental; Provo (UT); On-site; USD 108,000 - 132,000; Full time

Benefits offered by this job

Annual merit bonus

Health, Dental, and Vision plans

Pet insurance

Life insurance

EAP

401K with employer match

Paid holidays and PTO

Advancement opportunities

Vibrant culture

Job summary

Aptive Environmental in Provo, Utah is seeking a Senior Systems Engineer to join our IT team. You will administer Windows Server environments, manage ServiceNow modules, and support enterprise security and device management platforms.

Ideal candidates have 3–5 years in systems engineering, strong scripting abilities, and solid networking knowledge. This full-time role offers a competitive salary and a robust benefits package within a dynamic, growth-focused culture.

Qualifications

• 3–5 years of progressive experience in systems engineering or IT infrastructure.
• Working knowledge of TCP/IP, DNS, DHCP, VLANs, and firewall configurations.
• Experience with at least one ServiceNow module (ITSM, CMDB, or Service Catalog).
• Familiarity with MDM, IdP, endpoint security, and email security platforms.
• Strong scripting and automation skills in PowerShell, Bash, Python, or JavaScript.
• Excellent troubleshooting and ability to work on multi-system issues independently.
• Strong written and verbal communication.

Responsibilities

• Administer and maintain Windows server environments, including Active Directory.
• Monitor infrastructure health and performance; proactively identify and resolve issues before they impact end users.
• Develop and maintain infrastructure-as-code, automation scripts, and runbooks to improve operational efficiency (PowerShell, Bash, Python).
• Design, configure, and maintain LAN/WAN, wireless, and VPN environments including switches, routers, firewalls, and load balancers.
• Maintain network documentation including topology diagrams, IP address management (IPAM), and change logs.
• Configure and customize ServiceNow modules including Incident, Problem, Change, Service Catalog, and ITSM workflows.
• Develop and maintain custom applications, business rules, client scripts, UI policies, flow designer automations, and integrations.
• Partner with business stakeholders to gather requirements, design solutions, and deliver iterative improvements to the ServiceNow platform.
• Manage ServiceNow instance administration including upgrades, cloning, performance tuning, and access controls.
• Administer and support Mobile Device Management (MDM) platforms for device enrollment, compliance, and app deployment.
• Manage Identity Provider (IdP) services including SSO, MFA, and user lifecycle management.
• Maintain and tune endpoint security solutions and coordinate incident response with the security partner.
• Administer email security tools including spam filtering and anti-phishing policies.

Skills

Scripting (PowerShell/Bash/Python/JS)

Networking fundamentals

ServiceNow ITSM/CMDB/Service Catalog

MDM/IdP/Endpoint security

Email security

Troubleshooting

Communication skills

Education

High School Diploma or equivalent

Tools

ServiceNow

Okta

Kandji

Meraki Systems Manager

Job description

Location Zip Code: 84604

Job Family: Systems Administration

We are seeking a hard-working, innovative, detail-oriented and creative team player to join our Aptive team! This is a full-time Senior Systems Engineer position located in Provo, Utah. The individual we are looking for is someone who enjoys working in a team environment and excels working at an individual level.

What We Offer

• $120k Annual Salary
• Annual merit bonus potential
• Group Health, Dental, and Vision plans
• Pet insurance, Life insurance, and EAP benefits
• 401K with employer match up to 4%
• Paid holidays and paid time off
• Opportunity for advancement
• Upbeat and exciting company culture and much more!

Responsibilities Include

Systems Administration & Infrastructure

• Administer and maintain Windows server environments, including Active Directory
• Monitor infrastructure health and performance; proactively identify and resolve issues before they impact end users
• Develop and maintain infrastructure-as-code, automation scripts, and runbooks to improve operational efficiency (PowerShell, Bash, Python)
• Design, configure, and maintain LAN/WAN, wireless, and VPN environments including switches, routers, firewalls, and load balancers
• Maintain network documentation including topology diagrams, IP address management (IPAM), and change logs

ServiceNow Development & Administration

• Configure and customize ServiceNow modules including Incident, Problem, Change, Service Catalog, and ITSM workflows
• Develop and maintain custom applications, business rules, client scripts, UI policies, flow designer automations, and integrations
• Partner with business stakeholders to gather requirements, design solutions, and deliver iterative improvements to the ServiceNow platform
• Manage ServiceNow instance administration including upgrades, cloning, performance tuning, and access controls

Enterprise Platform & Security Services

• Administer and support Mobile Device Management (MDM) platforms (e.g., Kandji, Meraki Systems Manager) for device enrollment, compliance, and app deployment
• Manage Identity Provider (IdP) services including SSO, MFA, and user lifecycle management (e.g., Okta)
• Maintain and tune endpoint security solutions (EDR/XDR, antivirus, device compliance) and coordinate incident response with the security partner
• Administer email security tools including spam filtering and anti-phishing policies

Qualifications

• High School Diploma or equivalent

Requirements

• 3–5 years of progressive experience in systems engineering, IT infrastructure, or a related technical role
• Working knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VLANs, routing, firewalls) with hands-on configuration experience
• Experience with at least one ServiceNow module (ITSM, CMDB, or Service Catalog), including configuration or development
• Familiarity with MDM, IdP, endpoint security, and email security platforms
• Strong scripting and automation skills in one or more of: PowerShell, Bash, Python, or JavaScript
• Excellent troubleshooting methodology and the ability to work through complex, multi-system issues independently
• Strong written and verbal communication skills; able to translate technical concepts for non-technical audiences

Aptive Intelligent Pest Control™ is redefining the industry with a smarter, more proactive approach to pest control. By analyzing millions of pest data points across neighborhoods, pest activity, and weather patterns, Aptive tailors treatment plans to help homeowners stay one step ahead. We geek out so our customers don’t freak out. You never thought bugs could be this cool.

Our culture is built on accountability, discipline, and high integrity—we work hard and have fun doing it. Aptive has been recognized for both its impact and workplace culture, including Inc. Magazine’s Best in Business and Best of State, Glassdoor’s Top 100 U.S. Workplaces, and Entrepreneur Magazine’s Best Companies in America. And we’re just getting started.

To learn more, visit www.aptivepestcontrol.com or follow Aptive on Facebook (@AptivePestControl), Instagram (@Aptive.PestControl), and LinkedIn (@AptiveEnvironmental).

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please inform your recruiter.