Senior Systems Engineer

Healthcare Outcomes Performance Co. (HOPCo); Phoenix (AZ); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Monthly stipend toward benefits

HSA with company match

401k with company match

Employee Assistance Program 24/7

Employee Appreciation Days

Wellness events

Job summary

Healthcare Outcomes Performance Co. (HOPCo) is seeking an experienced Server/Network Engineer to lead enterprise‑level network strategy and administration.

You will manage a large, multi‑segment wired and wireless infrastructure, design standards, and capacity planning while aligning with business goals. The role requires designing, upgrading, and maintaining server hardware and software, along with disaster recovery planning and performance monitoring.

Qualifications

• Bachelor's degree required.
• Industry standard technical certifications (Cisco, Microsoft, VMware, ITIL) preferred.
• 5–10 years of experience in systems and network engineering, IT, or related field.

Responsibilities

• Leads and participates in enterprise-level direction for server/network infrastructure and strategy.
• Architects and plans strategic tech initiatives to meet network needs.
• Administers large, complex wired and wireless network infrastructure and security.
• Manages server/network upgrades, contingency planning, and disaster recovery.
• Evaluates software/tools to monitor and manage network performance and security.
• Provides third-tier support and escalated issue resolution.
• Plans, configures, and maintains server hardware/software and management tools.

Skills

Server/Network engineering

Microsoft Server OS administration

Networking hardware & protocols

Analytical problem-solving

Team collaboration

Regulatory compliance awareness

Education

Bachelor's Degree

Industry certifications (Cisco, Microsoft, VMware, ITIL)

Tools

Cisco/Meraki

Fortinet

Juniper

Aruba

Job description

• Monthly $43 stipend to use toward ancillary benefits
• HSA with qualifying HDHP plans with company match
• 401k plan after 6 months of service with company match (Part‑time employees included)
• Employee Assistance Program that is available 24/7 to provide support
• Employee Appreciation Days
• Employee Wellness Events

Benefits

• Competitive Health & Welfare Benefits
• Monthly $43 stipend to use toward ancillary benefits
• HSA with qualifying HDHP plans with company match
• 401k plan after 6 months of service with company match (Part‑time employees included)
• Employee Assistance Program that is available 24/7 to provide support
• Employee Appreciation Days
• Employee Wellness Events

Essential Functions

• The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.
• Leads and participates in development of enterprise‑level direction and strategy applicable to the Server/Network infrastructure; researches and evaluates current and emerging technologies and methodologies and makes recommendations for technology initiatives to meet HOPCo network needs.
• Performs Server/Network architect duties and participates in strategic planning to ensure effective technology solutions; analyzes capacity and forecasts growth requirements; monitors technology and industry trends and works closely with technology stakeholders to evaluate the uses of emerging technology to meet long‑term business and operating strategies; participates in the evaluation of new technologies to determine their functionality, consistent with: HOPCo technology standards; interoperability, reliability and availability; supportability and expected return on investment; recommends hardware, software and communication media upgrades and enhancements to meet long‑term needs; participates in lifecycle replacement planning processes.
• Serves as administrator for a large, complex, multi‑segment, wired and wireless network infrastructure, including Firewall, Switches, and Access Points and internet connections; designs, develops, installs, integrates and maintains the infrastructure incorporating multiple technologies, components, protocols and vendor products and systems; establishes network standards, including naming conventions and address protocols; utilizing a variety of software and tools, monitors and analyzes network traffic and capacity utilization to achieve optimal performance and availability; analyzes data to identify and resolve reasons for communications bottlenecks.
• Provides lead engineer direction and guidance and manages Server/Network upgrades and conversions; develops and recommends Server/Network contingency and disaster recovery plans; develops specifications for Server/Network hardware, software and cabling upgrades and enhancements; participates with the IT Leadership to evaluate and recommend network and systems hardware and software; develops and recommends cabling and connectivity standards, uses and levels.
• Evaluates and recommends software, tools, and utilities to aid in monitoring and managing network performance and security; develops and maintains network documentation and reference tools.
• Performs advanced troubleshooting on network hardware, software, and connectivity problems; performs third‑tier problem resolution.
• Innovate and design new internal solutions that allow us to scale
• Troubleshoot third level technical support and systems administration tasks as escalated by Help Desk and partner teams.
• Plans, designs, configures, implements, maintains, and supports server hardware and software, and server management tools
• Strategic planning, disaster recovery, and redundancy
• Provides detailed project management documentation for all major projects and strategic plans.

EDUCATION

• Bachelors Degree required
• Industry Standard Technical Certifications (Cisco, Microsoft, VMware, ITIL)

Experience

• 5-10 years of experience in systems and network engineering, IT, or a related field.
• Strong knowledge of systems and network engineering principles, methodologies, and tools.
• Proficiency in Microsoft Server Operating System(s) - Administration, Configuration, and Support.
• Experience with Networking Protocols, Hardware, and Infrastructure, such as Cisco/Meraki, Fortinet, Juniper, or Aruba.
• Excellent analytical, problem‑solving, and decision‑making skills.
• Strong interpersonal and communication skills, with the ability to work effectively in a team environment.
• Detail‑oriented and highly organized, with the ability to manage multiple projects simultaneously.
• Familiarity with industry standards, regulations, and best practices.
• Willingness to learn and adapt to new technologies and methodologies.