Senior Systems Engineer
Swift Software
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Benefits offered by this job
Job summary
Swift is seeking a senior Linux platform owner to manage production and pre-production Linux environments. You will provide L2 support, incident triage, and lead complex troubleshooting to maintain platform stability.
Ideal candidates have 7–10 years of enterprise Linux experience (Red Hat), with automation exposure (Ansible, Python). This role involves on-call rotations and a competitive benefits package.
Qualifications
- Bachelor's degree in information technology, computer science or engineering.
- 7–10 years of experience supporting enterprise Linux environments (Red Hat).
- Experience with production operations, incident response and change execution.
- Exposure to high-availability, mission-critical environments with formal change management.
Responsibilities
- Serve as a senior technical owner for Linux platforms in production and pre-production.
- Provide L2 operational support including incident triage, root-cause analysis, and remediation.
- Lead complex troubleshooting of OS, performance, and platform-level issues.
- Support patching, upgrades, and lifecycle activities per change management standards.
- Collaborate with product owners and application teams to ensure stable platform services.
- Mentor junior engineers and develop runbooks, tooling, and documentation.
Skills
Education
Tools
Job description
We're the world's leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value - across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we're proud to support the global economy. We're unique too. We were established to find a better way for the global financial community to move value - a reliable, safe and secure approach that the community can trust, completely. We're always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions. Swift is unable to sponsor an employment authorization for this position now or in the future.
- Serve as a senior technical owner for Linux platforms in production and pre-production environments.
- Provide L2 operational support for Linux systems, including incident triage, root-cause analysis, and permanent remediation.
- Lead and participate in complex troubleshooting of OS, performance, and platform-level issues.
- Execute and support patching, upgrades, and lifecycle activities in accordance with change and release management standards.
- Collaborate with Product Owners, application teams, and other infrastructure squads to ensure stable, reliable platform services.
- Identify recurring operational issues and drive continuous improvement through better tooling, documentation, and processes.
- Contribute to monitoring, alerting, and observability improvements to reduce reactive firefighting.
- Mentor and guide junior engineers, promoting strong operational practices and troubleshooting discipline.
- Document systems, procedures, and operational runbooks; communicate clearly with both technical and non-technical stakeholders.
- Participate in on-call rotations and provide senior-level support during incidents when required.
Swift is unable to sponsor an employment authorization for this position now or in the future.
- Bachelor’s degree in information technology, Computer Science or Engineering
- Demonstrated expertise administering and supporting enterprise Linux environments (Red Hat Enterprise Linux)
- Microsoft or Red Hat professional certifications are a plus (e.g., MSCA/MSCE, RHCSA/RHCE)
- 7-10 years of experience supporting and engineering large-scale Linux platforms, primarily Red Hat Enterprise Linux, across virtualized environments
- Strong background in production operations, including incident response, problem management, and change execution
- Experience working in high-availability, mission-critical environments with formal operational and change management disciplines
- Exposure to automation and scripting in support of operational efficiency (not necessarily as a primary automation developer)
- Strong hands-on experience with Red Hat Enterprise Linux administration OS installation, configuration, hardening, and lifecycle management
- Troubleshooting complex OS and performance issues (CPU, memory, disk, I/O)
- System logging, diagnostics, and root-cause analysis
- Working knowledge of Windows VM administration
- Ability to troubleshoot cross-platform issues in mixed environments
- Understanding of enterprise storage concepts and protocols (NFS, SMB, iSCSI)
- Filesystem management and tuning (XFS, ext4, NTFS)
- Experience with backup, restore, and recovery processes
- Familiarity with virtualization platforms (VMware vSphere preferred)
- Working knowledge of Ansible, Python, or shell scripting to support operational tasks
- Ability to read, use, and extend existing automation and playbooks
- Familiarity with Git and configuration-as-code concepts
- Solid understanding of TCP/IP, DNS, routing, and service connectivity
- Ability to troubleshoot network-related impacts on system behavior
- Understanding of ITIL-aligned incident, problem, and change management. Experience operating within formal production controls.
- Strong sense of ownership and accountability for platform stability
- Calm, methodical approach to troubleshooting under pressure
- Clear and effective communicator, especially during incidents
- Comfortable working in an Agile, squad-based model
- High adaptability in a changing technical and organizational environment
- Willingness to support occasional weekend work and on-call duties
The estimated salary range for a new hire in this position in Virginia is $101,303.00 USD Annual MINIMUM to $188,135.00 USD Annual MAXIMUM. Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. Our compensation packages include a competitive base salary and bonus opportunity for all employee's contingent on personal and company performance. Our generous benefits program includes medical, dental, vision and life insurance with no premium costs for our employees and their families, and retirement plan plus matching 401k.
We give you the freedom to be yourself. We are creating an environment of unique individuals - like you - with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential.
We are committed to an inclusive and accessible recruitment process. If you require a reasonable accommodation related to accessibility during your application or interview, please contact accessibility-Sysgroup@swift.com or indicate this in your application. Please note that this mailbox is not monitored for general recruitment enquiries and should only be used for accessibility or accommodation-related requests (for example related to vision, hearing or neurodiversity). All requests are confidential and will not affect your candidacy.
Don't meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.
Swift doesn't stand still. We are constantly evolving and tirelessly innovating.
Working at the intersection of finance and technology is a very exciting place to be right now.
Swift is transforming cross-border payments, making them faster and more transparent than ever before.
We are the way the world moves value - every instant of every day, in almost every country.
We are proud that what we do has a critical impact on the global financial community and touches almost every aspect of the financial world.
So, what you do at Swift has real impact too - an impact that matters every day. Which is why you matter to us.
Joining Swift gives you unparalleled exposure to knowledge, expertise and technologies.
If you have what it takes, you'll be able to take on different career paths and have the opportunity to work in teams, departments and disciplines in countries around the world.
Swift is unique. There is no other organisation like ours in the world driving the long-term future of the financial ecosystem.
You’ll be surrounded by bright, customer-focused and intellectually curious people in a collaborative, friendly, open and inclusive environment.
At Swift we are trusted every instant. Everything we do has an impact that matters.
And as a member of our team, you are trusted to make your impact every day.
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