Senior Systems Application Administrator

Noridian; Fargo (ND); Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Senior Systems Application Administrator to ensure the integrity and performance of IT applications. This role involves supporting complex applications, implementing enhancements, and collaborating with teams to optimize systems. You will be responsible for maintaining security, providing guidance to IT staff, and ensuring applications meet organizational needs 24/7. Join a dynamic team that values innovation and continuous improvement, and enjoy a comprehensive rewards package that supports your health, well-being, and professional growth.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401k and Company Match

Education Assistance Program

Paid Sick Leave

Paid Holidays

Increasing PTO Accrual Plan

Employee Assistance Program

Casual Dress

Qualifications

• 5 years' experience in system administration or IT-related field.
• Advanced technical knowledge and skills required.

Responsibilities

• Support highly complex applications and maintain system integrity.
• Collaborate with project management and IT staff for operational readiness.

Skills

System Administration

Analytical Thinking

Interpersonal Communication

Problem Solving

Coaching Skills

Education

Associate Degree in Information Technology

Bachelor's Degree in Information Technology

Tools

Office Equipment

Job description

*Position is eligible for Remote / Work from Home opportunity* Department: IT Operations Job Grade: E13

As a condition of employment physical work location must be in one of the 50 states or the District of Columbia.

Job Title

Senior Systems Application Administrator

Job Summary

The Senior Systems Application Administrator functions at an expert level to handle any activities related to Information Technology (IT) application administration. This position ensures long-term requirements are included in the overall information systems planning of the organization and installs, maintains, configures, and ensures the integrity of applications. This position implements application enhancements that will improve the reliability and performance of the system.

Essential Functions(Key Duties/Responsibilities/Accountabilities)

• Primarily responsible for supporting highly complex applications or heavily customized commercial off-the-shelf products.
• Independently builds, implements, and maintains solutions to support systems and applications to meet business demands.
• Carries out complex work with regards to incidents, changes, problems, requests, work orders, etc.
• Evaluates system architecture considerations and makes recommendations, as needed.
• Collaborates as a subject matter expert with project management, development, architecture, and other key staff to ensure operational readiness of new solutions and ongoing optimization/improvement of systems solutions.
• Provides maintenance and routine support to existing systems.
• Plans and creates solutions as necessary to meet changing enterprise needs.
• Documents and creates technical processes and policies to support the maintenance, updating, and continued operation of software and tools.
• Implements upgrades and applies security patches and bug fixes to maintain a secure posture.
• Provides guidance and training to IT staff and to other functional administrators on systems updates and new installations.
• Analyzes needs and develops recommendations and technology solutions based on changing customer requirements and new applications.
• Identifies and applies innovative technologies to update existing systems and works with key staff to develop configurations based on requirements.
• Ensures security on assigned systems is functioning in accordance with company policies and reports any issues.
• Actively works with internal IT staff to ensure applications are constantly available while meeting performance and availability requirements.
• Ensures applications are performing in accordance with organizational needs on a 24 hour, 7-day a week technology basis.
• Works closely with vendors for support, and coordinates testing and validation of changes to the system with the end user to ensure the system performs as expected upon completion of the maintenance.

Non-Essential Duties and Functions

• Other duties as assigned.

Minimum Qualifications

• Associate degree in Information Technology or related field or equivalent experience as determined by HR
• 5 years' experience in system administration or IT related field
• Advanced level technical/professional knowledge and skills
• Intermediate level analytical thinking, effective interpersonal communication skills, task and goal focus ability, and coaching skills

Preferred Qualifications

• Bachelor's degree in Information Technology related field
• 7 years' experience in system administration or IT related field

Environment and Cognitive/Physical Demands

• Office environment
• Ability to read, hear, speak, keyboard, reason, communicate effectively and problem solve
• Requires prolonged sitting and telephone usage
• Requires the use of office equipment such as computer terminals, telephones, copiers, and printers
• Infrequent lifting to 15 pounds
• Infrequent stooping

Segregation of Duties

Every employee is responsible to perform their duties and responsibilities in accordance with Noridian values, policies, and procedures, including but not limited to, Segregation of Duties Principles, HIPAA, Security and Privacy, CMS requirements, the Noridian Compliance Program, and any other applicable laws, rules, and regulations.

Statement of Other Duties

This document describes the essential functions, requirements, and responsibilities of this job, and is not intended to be a complete list of all tasks and functions. Employees may be requested to perform job-related tasks other than those specifically listed in this description and may be required to perform any task requested by the supervisor or management.

Total Rewards Package:

Health, Dental and Vision Insurance, Voluntary Insurance Plans, Health Savings and Flexible Spending Accounts, 401k and Company Match, Company-paid Life Insurance, Education Assistance Program, Paid Sick Leave, Paid Holidays, Increasing PTO Accrual Plan, Medical/Parental/Disability Leave, Workers Compensation, Retiree Benefits, Severance Package, Employee Assistance Program, Financial and Health Wellness Benefits, Casual Dress, Open Office Setting, and Online Learning System.

CMS Access Compliance and Regulation Contingency Statement

Some positions require compliance with (i) federal, and agency specific regulations and related clauses included in Noridian's prime contracts with the Government, (ii) background checks, and (iii) eligibility for a government-issued identification card.

Equal Employment Opportunity

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.