Senior Systems Analyst with Security Clearance

CGS Federal (Contact Government Services); Boston (MA); On-site; USD 80,000 - 120,000; Full time

Job summary

CGS is seeking a Senior Systems Analyst in Boston, MA to support a major Federal agency initiative. You will lead system design, oversee a technical team, and ensure deliverables meet requirements and schedules.

The role emphasizes Relativity expertise, hands-on experience, and strong communication skills to bridge between attorneys and IT. CGS offers growth, training, and a comprehensive benefits package as part of a federal contracting environment.

Qualifications

• Significant Relativity experience including the creation of ARMs (Archive/Restore/Move).
• Hands-on experience with the systems used, usually at least five years.
• Experience in a litigation support environment is extremely helpful.
• Excellent oral and written communication skills; supervisory experience preferred.
• Ability to lead a technical team and design a whole system solution for attorneys' needs.

Responsibilities

• Develop, manage, and document a workflow to archive/delete materials per policy.
• Direct and supervise personnel on task orders, ensuring design conforms to requirements.
• Prepare system/technical documentation and training materials.
• Report on contract and task order progress.

Skills

Relativity expertise

Leadership

Systems analysis

Technical documentation

Tools

Relativity ARM workflows

Job description

Senior Systems Analyst Employment Type: Full Time, Senior-level Department: Information Technology CGS is seeking a Senior Systems Analyst to join our team supporting a wide-ranging technical support initiative for a large Federal agency. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:

• Develop, manage, and document a workflow process to identify, archive, and delete materials according to the requisite destruction/deletion policy and in accordance with Division, Department, and NARA instruction/policy.
• Typically reports to the Contractor IT Manager, to the Systems Manager, or to the Lead Project Manager.
• Consult with COR, Government Case Managers, and trial attorneys as to system requirements and proposed technical approach to IT needs.
• Based on information gathered from such consultations, determines system and project requirements.
• Based on the definition of system requirements, design the entire system to meet those requirements.
• On smaller projects, may perform the entire range of technical support, including program validations and testing, etc.
• Performs systems evaluations.
• Makes presentations of findings, recommendations, and specifications in formal reports and in oral presentations.
• Also consults with COR regarding task orders, scheduling of work, personnel assignments, priorities and progress reporting, plans, staff, schedules, and develops cost estimates for work to be performed under task orders.
• Reports on contract and task order progress.
• Directs and supervises personnel assigned to perform on-task orders, ensuring conformance to work standards and ensuring that the technical design conforms to functional requirements.
• Ensures successful completion of work, timeliness of deliverables, and quality control.
• Prepares system/technical documentation.
• Works under the configuration management plan.
• Performs and supervises the technical aspects of the tasks.
• Organizes and conducts user training sessions on systems developed.
• Prepares training material and training manuals on systems developed.
• Qualifications:
• Significant Relativity experience including the creation of ARMs (Archive/Restore/Move).
• Must be able to create and refine Relativity ARM workflows and standard operating procedures.
• Must demonstrate substantial, hands-on, successful experience in actually doing the work on the systems being used, usually at least five years of such experience.
• Requires broad knowledge of the Government's IT environments, including office automation networks, and PC and server-based databases and applications.
• Experience in a litigation support environment is extremely helpful.
• Excellent oral and written communication skills are required.
• Supervisory experience is very strongly preferred.
• The ability to lead a technical team, and to give it direction, will be very important, as will the demonstrated ability to analyze the attorneys' needs and to design and implement a whole system solution responsive to those needs.

Ideally, you will also have:

• Relativity Certified Administrator or Relativity Infrastructure Specialist certification is strongly preferred.
• Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.
• Health, Dental, and Vision
• Life Insurance
• 401k
• Flexible Spending Account (Health, Dependent Care, and Commuter)
• Paid Time Off and Observance of State/Federal Holidays
• Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
• We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
• $80,000 - $120,000 a year