Senior Systems Analyst (Remote Opportunity)

Lensa; Amherst (MA); Remote; USD 80,000 - 110,000; Full time

Job summary

Lensa is seeking a Senior Systems Analyst for a remote opportunity with the University of Massachusetts Amherst. The ideal candidate will manage IT services, lead projects, and ensure system optimization. This role requires strong analytical and problem-solving skills, along with extensive experience in system administration and technology integration.

Benefits

Full benefits package

Professional development opportunities

Flexible work schedule

Qualifications

• 7+ years of Windows/Linux system administration experience required.
• Proficiency in configuring and troubleshooting SANs and backup solutions.
• Experience in leading IT projects and initiatives.

Responsibilities

• Design and optimize technology support and services for UMass Amherst.
• Manage enterprise-class Windows/Linux systems and monitor performance.
• Lead multiple IT projects, involving system migration and consolidation.

Skills

Scripting

Project Management

Analytical Skills

Problem Solving

Communication

Education

Bachelor’s degree in a relevant field

Associate degree with 9 years of experience

Tools

Python

PowerShell

Perl

Bash

VMWare

Ansible

Job description

2 days ago Be among the first 25 applicants

Lensa partners with DirectEmployers to promote this job for University of Massachusetts Amherst.

Senior Systems Analyst (Remote Opportunity)

Apply now (https://secure.dc4.pageuppeople.com/apply/822/gateway/default.aspx?c=apply&lJobID=527218&lJobSourceTypeID=801&sLanguage=en-us) Job no: 527218

Work type: Staff Full Time

Location: UMass Amherst

Department:IT Engineering

Union:PSU

Categories: Computer & Information Technology, PSU A

About UMass Amherst

The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued—and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world.

Job Summary

The Senior Systems Analyst is responsible for designing, implementing, and optimizing technology support and services for UMass Amherst, ensuring high-quality solutions for executives, faculty, staff, and administrators. This role drives the adoption of new technologies, contributes to IT strategic planning, and leads implementation projects. Additionally, the Senior Systems Analyst provides leadership, mentoring, and training to IT system engineers and administrators. Key responsibilities include managing and monitoring enterprise-class Windows/Linux systems, fiber channel and backup environments, as well as overseeing system administration and integration with other campus services to enhance operational efficiency and security.

Essential Functions

• Design, configure and troubleshoot storage area networks, fiber channel infrastructure and devices, and Enterprise Backup solutions for both on-prem data centers and cloud environments.
• Work on multiple projects as a project leader to research, propose and implement strategies in the migration and consolidation of complex distributed systems to a more centralized enterprise model. This may entail converting on-prem virtual servers to cloud based virtual servers, facilitating the reconfiguration of networks and firewalls, and building and configuring centralized logging and monitoring solutions.
• Analyze, monitor and keep systems current with changing technologies for the campus community.
• Monitor system performance and tune/adjust system resources to maintain efficient and equitable use of managed resources by the campus community.
• Perform system upgrades, recommend server configurations, and deploy changes across test, development and production which may include creating scripts using various languages and automate various tasks in multiple environments.
• Respond to alerts and customer reported issues, exercise independent judgement to resolve problems or follow established support protocol to escalate as necessary.
• Develop and implement automation tools and integration of other central IT services.
• Contribute to IT planning, researching, recommending, and implementing industry best practices to enhance UMass IT operations and support long-term institutional goals.
• Provide consulting to IT and other campus staff on matters related to system provisioning and centralized maintenance and monitoring, as well as other IT Technologies.
• Provide consulting to IT and other campus staff on matters related to system provisioning and centralized maintenance and monitoring, as well as other IT Technologies.
  
  

Other Functions

Perform related duties as assigned or required to meet Department, Executive Area/Division, and University goals and objectives.

Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

• Bachelor’s degree with at least 7 (seven) years of experience providing Windows and/or Linux system administration in a large complex environment or Associate degree with 9 (nine) years of experience providing Windows and/or Linux system administration in a large complex environment.
• Experience designing, configuring and troubleshooting storage area networks (SANs), fiber channel infrastructure and devices, fault tolerant systems, and Enterprise Backup solutions for on-prem data centers and cloud environments.
• Proficiency in system scripting using technologies such as Python, PowerShell, Perl, Bash.
• Strong organizational skills, with the ability to work effectively in a dynamic environment, adapt to changing priorities, and maintain accuracy and productivity despite interruptions.
• Demonstrated experience as a technical team lead or project manager, with a track record of successfully implementing cross-departmental initiatives.
• Exceptional analytical and problem-solving abilities, with the capacity to design, implement, and monitor efficient processes while identifying and resolving issues.
• Excellent interpersonal and communication skills, with the ability to collaborate across teams.
  
  

Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

• Experience working in a large complex educational environment with multiple physical and cloud sites a plus.
• Knowledge and experience working with virtualization environments such as VMWare, Nutanix, on-prem and in AWS and/or Azure.
• Experience with automated configuration management and provisioning solutions for Linux systems such as RedHat Satellite, Puppet, Chef, Ansible or Terraform.
• Experience managing database platforms such as MySQL and/or Postgres and/or Microsoft SQL in clustered environments desirable.
• Knowledge of system and network security, including virus and spam management, intrusion detection, firewalls, VPN, and disaster management.
• Experience with system monitoring solutions such as Solarwinds.
  
  

Physical Demands/Working Conditions

Typical Office Environment.

Work Schedule

• Monday – Friday 9:00am – 5:00pm, 37.5 hours a week.
• Some nights and weekends work may be required.
• Participate in team on-call rotation.
• This position has the opportunity for aremote work schedule, which is defined by the University as an arrangement where the employee’s work location is to work from a site other than the UMass Amherst campus. As this position falls within the Professional Staff Union, it is subject to the terms and conditions of the Professional Staff Union collective bargaining agreement.
  
  

Salary Information

Level 29

PSU Hiring Ranges (https://www.umass.edu/hr/documents/exempt-hiring-ranges)

Special Instructions to Applicants

Along with the application, please submit a resume. Cover letter is optional but encouraged. References will be checked at the finalist stage, please be prepared to provide contact information for three (3) professional references.

The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.

Advertised: May 12 2025 Eastern Daylight Time

Applications close: Aug 15 2025 Eastern Daylight Time

If you have questions about this posting, please contact [e-mail]

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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