- Use in-depth knowledge and skills in Microsoft SQL Server to perform a full range of SQL queries.
- Apply Yardi schema knowledge and SQL skills to create SQL packages to fix Yardi data discrepancies.
- Apply your experience in supporting Yardi or other ERP systems to decipher errors and find solutions.
- Create & modify tables, views, and reports as needed.
- Troubleshoot Yardi application issues and escalate to senior staff or vendors when necessary.
- Provide frontline support for tier 1 and 2 support requests via our helpdesk system related to Yardi and Yardi integrations.
- Manage user accounts, permissions, and licensing requirements.
- Monitor system stability to ensure reliability and provide technical guidance.
- Analyze application feature requests and propose solutions with customers and vendors.
- Assist in coordinating Yardi enhancements, upgrades, patches, and testing.
- Create SQL queries and custom reports based on business reporting requirements.
- Administer various Yardi products such as YardiOne, Elevate, and Voyager.
Requirements
- 5+ years of business application experience or Information Technology.
- Familiarity with current business analysis principles and practices.
- Experience with Yardi Voyager 7 or 8.
- Yardi report writing and database schema expertise.
- Demonstrated ability to lead solutions that solve business problems and influence team approaches.
- Experience planning and managing the orderly implementation of system changes.
- Experience with Microsoft SQL queries.
- In-Depth knowledge of Microsoft Office Suite software.
- Experience supporting international expansion within the Yardi platform ERP system implementation and ongoing support experience.
- Background in Commercial Real Estate or the REIT industry.
- Familiarity with SaaS integrations, including SharePoint Online.
- ITIL and/or PMP certification preferred.
Demonstrates extensive expertise in Microsoft SQL Server and Yardi systems, with a strong ability to troubleshoot, analyze, and implement solutions for business applications. Proven experience in managing user accounts, permissions, and providing tier 1 and 2 support for Yardi integrations.
Highest-signal resume keywords
- Microsoft SQL Server
- Yardi Voyager 7 or 8
- Yardi Report Writing
- Business Application Experience
- ITIL Certification
ATS Optimization Keywords
Hard Skills
- SQL Queries
- Database Schema Expertise
- Table and View Creation
- Custom Report Development
- Yardi Application Troubleshooting
- System Change Implementation
- User Account Management
- Data Discrepancy Resolution
- Yardi Enhancements Coordination
- SaaS Integrations
Soft Skills
- Problem Solving
- Team Leadership
- Communication
Certifications & Qualifications
- ITIL Certification
- PMP Certification
Industry Keywords
- Commercial Real Estate
- REIT Industry
- Business Analysis Principles
- International Expansion Support
Tools & Technologies
- YardiOne
- Yardi Elevate
- Yardi Voyager
- Microsoft Office Suite
- Helpdesk System