Senior Systems Administrator II - Desktop Support - active TS/SCI clearance

Vectrus; Springfield (VA); On-site; USD 80,000 - 110,000; Full time

Job summary

Vectrus seeks a Senior Systems Administrator II - Desktop Support with an active TS/SCI clearance for an onsite position in Virginia. You will be responsible for managing IT-related end client computing requests, ensuring robust desktop support and adherence to security standards. The ideal candidate will possess significant experience in enterprise IT environments, particularly with Windows platforms and desktop management tools.

Qualifications

• 5+ years in enterprise IT desktop administration.
• Experience with Windows desktop and Microsoft applications.
• Familiar with security requirements in the Defense Information Systems Agency standards.

Responsibilities

• Manage end client computing requests and deployments.
• Provide support for a wide variety of desktop systems.
• Handle complex technical requirements independently.

Skills

Desktop Support

Patching

Customer Interaction

Remote Monitoring

Microsoft Windows

Education

Bachelor’s Degree

CompTIA Security+ CE

GIAC Security Essentials Certification (GSEC)

Systems Security Certified Practitioner (SSCP)

Tools

Microsoft PowerShell

Virtual Desktops

Remote Management Tools

Job description

Overview

Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.

We have a great opportunity for aSenior Systems Administrator II - Desktop Support - active TS/SCI clearancein Springfield, VA. The position is required to be onsite.

This position will require U.S. citizenship and an active DoD Top Secret/SCI clearance. The position requires the ability to obtain and maintain a Counterintelligence (CI) Polygraph.

The Senior Systems Administrator II - Desktop Support are the Tier 2 team members of an Information Technology (IT) Enterprise Desktop Support team responsible for the IT-related end client computing requests, patching, and deployment for the customer’s IT business and mission-focus enterprise systems.

Responsibilities

• The Systems Administrators will be directly responsible for planning, receiving, prioritizing, documenting, and actively managing end client computing.
• The Systems Administrator will use common vendor provided, as well as custom internal, management tools to provide consistent desktop configuration and end-user experience.
• The Systems Administrator must be comfortable handling complex development requirements independently as well as be capable of supporting internally escalated tickets from the IT Enterprise Service Desk team.
• The IT Enterprise Desktop team supports a wide array of systems, applications, and services spanning desktop operating systems (OSs), high-performance graphic workstations, thin clients, huddle room conferencing systems, printers, scanners, multifunction printers, and end points on a cross domain solution.

Qualifications

• Education: One year related experience may be substituted for one year of education, if degree is required.
• Bachelor’s Degree from accredited University; or Certifications:
  • Certification: CompTIA Security+ CE; or
  • GIAC Security Essentials Certification (GSEC); or
  • Systems Security Certified Practitioner (SSCP)
• Security Clearance Requirements:
  • This position will require U.S. citizenship and an active DoD Top Secret with SCI clearance and the ability to obtain and maintain a Counterintelligence (CI) Polygraph.
• Experience:
  • Shall have 5 or more years of experience working in an enterprise IT desktop administrator role.
  • Demonstrated experience deploying and managing end-client computing of Microsoft Windows desktop platforms or ThinLinux.
  • Demonstrated experience providing Desktop Support services to a variety of EUC platforms and applications such as thick, thin, and zero clients – both “physical” and “virtual” – persistent and non-persistent (Citrix Desktops (formerly XenDesktop), appV, and Windows Terminal Services).
  • Demonstrated experience working directly with customers – in person or over the phone – to elicit all necessary details to capture their IT end-client computing requirements accurately and completely.
  • Demonstrated experience with Microsoft and third-party application software installation, configuration, life cycle, management, metering, monitoring, etc.
  • Demonstrated experience patching to include operating systems, Microsoft, and third-party patching to include research, testing, installation, troubleshooting, and rollback as needed.
  • Demonstrated experience operating and maintaining solutions in secure processing environments which must adhere to U.S. Government Information Assurance and Security standards such as the Defense Information Systems Agency (DISA) Security Requirements Guides (SRGs) and Security Technical Implementation Guides (STIGs).
  • Shall meet the Cyber IT/Cybersecurity Workforce (CSWF) System Administrator (451); Intermediate Level for SECNAV M-5239.2 compliance. (See Navy Cool Website)
• Desired Qualifications:
  • Familiarity with Microsoft PowerShell and its local and remote diagnostic and analysis capabilities.
  • Familiarity with basic Networking troubleshooting concepts and approaches.
  • Familiarity with supporting internally escalated tickets from a Service Desk team.
  • Familiarity with implementing, troubleshooting, and reporting for IAVAs and IAVBs.
  • Familiarity with remediating IA and INFOSEC findings as reported by Tenable Security/CND, etc.
  • Demonstrated experience working with remote monitoring and management tools to troubleshoot, assess, and resolve issues across a globally dispersed IT enterprise.
  • Demonstrated experience operating and maintaining solutions in secure processing environments which must adhere to U.S. Government Information Assurance and Security standards such as the Defense Information Systems Agency (DISA) Security Requirements Guides (SRGs) and Security Technical Implementation Guides (STIGs).

We are committed to an inclusive and diverse workplace that values and supports the contributions of each individual. This commitment along with our common Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation and expand our success in the global marketplace. Vectrus is an Equal Opportunity /Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, protected veteran status or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran.

#LI-YG1 #clearance

• Education: One year related experience may be substituted for one year of education, if degree is required.
• Bachelor’s Degree from accredited University; or Certifications:
  • Certification: CompTIA Security+ CE; or
  • GIAC Security Essentials Certification (GSEC); or
  • Systems Security Certified Practitioner (SSCP)
• Security Clearance Requirements:
  • This position will require U.S. citizenship and an active DoD Top Secret with SCI clearance and the ability to obtain and maintain a Counterintelligence (CI) Polygraph.
• Experience:
  • Shall have 5 or more years of experience working in an enterprise IT desktop administrator role.
  • Demonstrated experience deploying and managing end-client computing of Microsoft Windows desktop platforms or ThinLinux.
  • Demonstrated experience providing Desktop Support services to a variety of EUC platforms and applications such as thick, thin, and zero clients – both “physical” and “virtual” – persistent and non-persistent (Citrix Desktops (formerly XenDesktop), appV, and Windows Terminal Services).
  • Demonstrated experience working directly with customers – in person or over the phone – to elicit all necessary details to capture their IT end-client computing requirements accurately and completely.
  • Demonstrated experience with Microsoft and third-party application software installation, configuration, life cycle, management, metering, monitoring, etc.
  • Demonstrated experience patching to include operating systems, Microsoft, and third-party patching to include research, testing, installation, troubleshooting, and rollback as needed.
  • Demonstrated experience operating and maintaining solutions in secure processing environments which must adhere to U.S. Government Information Assurance and Security standards such as the Defense Information Systems Agency (DISA) Security Requirements Guides (SRGs) and Security Technical Implementation Guides (STIGs).
  • Shall meet the Cyber IT/Cybersecurity Workforce (CSWF) System Administrator (451); Intermediate Level for SECNAV M-5239.2 compliance. (See Navy Cool Website)
• Desired Qualifications:
  • Familiarity with Microsoft PowerShell and its local and remote diagnostic and analysis capabilities.
  • Familiarity with basic Networking troubleshooting concepts and approaches.
  • Familiarity with supporting internally escalated tickets from a Service Desk team.
  • Familiarity with implementing, troubleshooting, and reporting for IAVAs and IAVBs.
  • Familiarity with remediating IA and INFOSEC findings as reported by Tenable Security/CND, etc.
  • Demonstrated experience working with remote monitoring and management tools to troubleshoot, assess, and resolve issues across a globally dispersed IT enterprise.
  • Demonstrated experience operating and maintaining solutions in secure processing environments which must adhere to U.S. Government Information Assurance and Security standards such as the Defense Information Systems Agency (DISA) Security Requirements Guides (SRGs) and Security Technical Implementation Guides (STIGs).

We are committed to an inclusive and diverse workplace that values and supports the contributions of each individual. This commitment along with our common Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation and expand our success in the global marketplace. Vectrus is an Equal Opportunity /Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, protected veteran status or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran.

#LI-YG1 #clearance

• The Systems Administrators will be directly responsible for planning, receiving, prioritizing, documenting, and actively managing end client computing.
• The Systems Administrator will use common vendor provided, as well as custom internal, management tools to provide consistent desktop configuration and end-user experience.
• The Systems Administrator must be comfortable handling complex development requirements independently as well as be capable of supporting internally escalated tickets from the IT Enterprise Service Desk team.
• The IT Enterprise Desktop team supports a wide array of systems, applications, and services spanning desktop operating systems (OSs), high-performance graphic workstations, thin clients, huddle room conferencing systems, printers, scanners, multifunction printers, and end points on a cross domain solution.