Senior System/Network Engineer

Foxconn Industrial Internet - FII; Austin (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

Foxconn Industrial Internet - FII is seeking a Senior System/Network Engineer for on-site work in Austin or Houston, Texas. You will lead advanced network design and troubleshooting for POD testing operations and interface with Test and Production Engineers to resolve issues quickly.

The role requires 8–10 years in network technology, 5+ years Linux experience, and hands-on work with layer 2/3 switches and firewalls (Cisco, Mellanox, Palo Alto).

Qualifications

• BA/BS in Information Management, Computer Engineering, Information Technology, or other related fields are required.
• 8–10 years of relevant experience in network technology with proven design/implementation and complex troubleshooting; data center experience preferred.
• At least 5 years of hands‑on Linux experience with an understanding of networking.
• Hands‑on experience with layer 2/3 switches; Cisco preferred; Mellanox experience a plus.
• 3 years of hands‑on Application firewall experience with NAT; Palo Alto preferred.

Responsibilities

• Provide level 2 network troubleshooting support on POD testing operations and resolve network issues promptly.
• Proactively engage with Test Engineer and Production Engineer on customer requests or issues to provide support.
• Build a new testing production network with a server room design per the customer’s IT standard; involve planning, design, and implementation.
• Travel may be required.
• Maintain North America inventory for the POD room and production floor; spare parts management included.
• Implement or improve the POD/Test network infrastructure per IT standards; standardize firewall operation configuration and security controls.
• Follow up with the local team on network configuration and testing failover regularly.
• Update site-level weekly reports for North America; hold weekly meetings on production issues.

Skills

Networking fundamentals

Network design

Troubleshooting

Linux administration

Layer 2/3 switches

Cisco & Mellanox switching

Palo Alto firewall

CCNA certification

Documentation & reporting

English communication

Education

BA/BS in Information Management/Computer Engineering/IT

Tools

Linux

Cisco

Mellanox

Palo Alto

Job description

JOB DESCRIPTION

DEPARTMENT: POD Operation Support

POSITION: (Senior) System/Network Engineer

LOCATION: Austin or Houston, Texas

CATEGORY: Exempt, Full Time, 100% On-site.

Requires flexibility to work day and swing shifts based on operational needs.

JOB FUNCTION:

• Provide level 2 network troubleshooting support on POD testing operations and resolve network issues promptly.
• Proactively engage with the Test Engineer and Production Engineer on the customer’s request or issue to provide support accordingly.
• Building a new testing production network with a server room design according to the customer’s IT standard, if required. Responsibilities may involve planning, design and implementation of the POD Room network structure.
• Travel may be required.

RESPONSIBILITIES:

• Maintain North America inventory for the POD room and production floor. Spare parts management included
• Implement or improve the POD/Test network infrastructure in accordance with the customer’s IT Standard.
• Standardize and maintain firewall operation configuration and security control.
• Follow up with the local team on network configuration and testing failover regularly.
• Update site-level weekly report for North America.
• Weekly meeting with the Test Engineer and Production Engineer on production issues or requests.
• One-time setup for Test Server Room in relation to POD Room for Mellanox setup.
• One-time setup of the non-production network in the Test Server Room with the customer’s IT standard.
• One-time setup for the customer’s IT room.
• Review and oversee the rollout and rollback plan for any production issue.
• Level 2 support for Level 1 troubleshooting
• Maintain the DHCP configuration and IP Tables if needed.

QUALIFICATIONS:

EDUCATION:

• BA/BS in Information Management, Computer Engineering, Information Technology, or other related fields are required.

EXPERIENCE:

• With 8 to 10 years of relevant experience in network technology, with a proven track record in both network design/implementation and complex troubleshooting. Data center experience preferred.
• At least 5 years plus hands-on experience with Linux systems, with an understanding of networking.
• Hands-on experience with layer 2 and layer 3 switches. Cisco background is preferred. Mellanox switch experience is a plus.
• 3 years of hands-on Application firewall experience, with an understanding of NAT; Palo Alto firewall preferred.

SKILLS:

• Solid foundational knowledge of networking, including familiarity with the TCP/IP protocol stack, various routing protocols (e.g., OSPF, BGP), switching technologies (e.g., STP, VLAN, subnetting), and network security principles (e.g., VPNs, firewall policy, access control list).
• clear understanding of network architecture design
• Strong logic and troubleshooting skills
• Understanding the DHCP protocol with option 82.
• Understanding of NAT
• Knowledge of Cumulus and Arista switches is preferred.
• Demonstrated ability to diagnose and resolve complex network performance and connectivity issues efficiently.
• Strong learning ability, communication and coordination skills, and a service-oriented mindset; detail-oriented and capable of producing high-quality documentation and verbal communication.
• Good project management skills and can work under pressure, managing multiple tasks and projects concurrently.
• Good cross-departmental communication skills, able to coordinate with multiple departments and cross-functional teams to address complex network issues collaboratively.
• Mentoring and assisting other team members.
• Professional certification, such as CCNA, is preferred.

LANGUAGE:

• Proficiency in English required; Mandarin is a plus