Senior System Engineer

ManTech; Chantilly (VA); On-site; USD 105,000 - 145,000; Full time

Job summary

MANTECH seeks a motivated Senior System Engineer for our Chantilly, VA team. The role involves Tier III IT systems support across VMware, Horizon View, DNS/AD/PKI, and security-focused platforms.

Responsibilities include SOP writing, ITIL lifecycle participation, and leading other engineers. Some after-hours work and up to 10% travel may be required as part of a customer-centric IT delivery model.

Qualifications

• Master’s degree with IT experience or Bachelor’s with 5+ years in IT.
• DoD 8140 Advanced Certification required or to be obtained within 6 months of hire
• Vendor certs such as MCSA, VCP or equivalent within 6 months of hire
• Experience with Windows Server 2008/2012/2016/2019 and Windows 10

Responsibilities

• Provide Tier III IT Systems support across a broad set of technologies.
• Diagnose and resolve performance, security, and technical challenges on listed platforms.
• Write SOPs for repetitive tasks.
• Participate in ITIL Service Lifecycle processes and Change Requests.
• Perform requirements analysis and integration for listed platforms.
• Guide less-experienced Systems Engineers.
• Investigate and resolve operational problems with cross-functional teams.
• Support deployment and packaging releases within customer production IT environments.
• Occasionally work after hours or weekends for maintenance or outages.
• Travel up to 10% as required.

Skills

Tier III support

SOP writing

ITIL awareness

Travel readiness

Education

Master’s degree + IT experience

Bachelor’s degree + 5+ years IT experience

Tools

VMware vCenter

Horizon View

Site Recovery Manager

SolarWinds

Cisco DNAC

GEMOne

HP SANs

DNS/AD/PKI

Group Policy

vSphere

Backup/ antivirus

Job description

MANTECH seeks a motivated, career and customer-oriented Senior System Engineer to join our team in Chantilly, VA.

Responsibilities include, but are not limited to:

• Provide Tier III IT Systems support on a wide range of technologies, including: VMware vCenter, Horizon View, Site Recovery Manager, SolarWinds, Cisco Catalyst Center (DNAC), GEMOne, HP SANs, Certificate Services, DHCP, DNS, Active Directory, Group Policies and Microsoft Windows Operating Systems

• Diagnosing and resolving the performance, security, and/or technical challenges related to the platforms listed above

• Writing Standard Operating Procedures (SOPs) to accomplish repetitive tasks

• Participating in processes throughout all phases of the ITIL Service Lifecycle, including submitting Change Requests

• Performing requirements analysis, requirements gathering, and integration for all platforms listed above

• Providing direction and guidance to less-experienced Systems Engineers

• Investigating and resolving operational problems in conjunction with other engineering and technical personnel

• Working on project teams responsible for engineering and packaging releases to integrate within the customer’s production IT environment

• Willingness to occasionally work after normal duty hours (nights and weekends) to support system maintenance or service outages

• This role may require up to 10% travel

Minimum Qualifications:

• Master’s degree with 2+ years of information technology experience, or Bachelor’s degree and 5+years of related information technology experience

• DoD 8140 Advanced Certificationrequired, ex., SecurityX, CASP, CISSP or obtain within 6 months of hire

• Vendor specific certification required within 6 months of hire, ex., MCSA, VCP, or equivalent

• Experience with Microsoft Windows 2008/2012/2016/2019 Servers; Microsoft Windows 10; administering Microsoft Exchange, Active Directory, and workstation and server hardware; administering Microsoft Office 2010/2016; administering DNS, Group Policy, and PKI; administering vSphere, Horizon View, data backup, and antivirus software; basic networking including DHCP/TCPIP

• Knowledge of Microsoft Windows Systems, VMWare, and CISCO systems

Preferred Qualifications:

• Working knowledge of applying security best practices from DISA and/or vendors

• Microsoft Office experience

• Experience using a Service Desk ticketing system, such as Remedy or ServiceNow

• ITIL Foundations certification

• Scripting experience

Clearance Requirements:

• Must have a current and active Top Secret clearance and be open to obtaining a CI poly

Physical Requirements:

• The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.

MANTECH International Corporation considers all qualified applicants for employment without regard to disability or veteran status or any other status protected under any federal, state, or local law or regulation.

If you need a reasonable accommodation to apply for a position with MANTECH, please email us at [e-mail] and provide your name and contact information.