Senior System Engineer

BCforward; Austin (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

BCforward is seeking an IT Systems Engineer to join our team in Austin, TX. The ideal candidate will have extensive experience in enterprise infrastructure, virtualization, Microsoft platforms, and hybrid cloud, delivering reliable, secure, and performant infrastructure services at scale.

Responsibilities include managing Cisco HyperFlex/UCS, VMware vSphere/ESXi, AD/DNS, MECM/SCOM, Cohesity for backup/recovery, and Citrix Virtual Apps.

Qualifications

• Bachelor's degree in IT, Computer Science, Engineering, or equivalent experience.
• 5+ years supporting enterprise infrastructure environments.
• 5+ years administering Microsoft server and infrastructure technologies.
• 5+ years with VMware vSphere and ESXi or equivalent platforms.
• Experience with Cisco HyperFlex and Cisco UCS or equivalent converged or hyperconverged platforms.
• Experience with Active Directory, Group Policy, and DNS.
• Experience with enterprise backup and recovery, preferably Cohesity.
• Experience with MECM and SCOM or equivalent tools.
• Experience supporting Citrix Virtual Apps and Desktops.
• Strong understanding of server, storage, networking, virtualization, and cloud.
• Experience with planning, implementation, monitoring, and lifecycle management.
• Strong troubleshooting, analytical, and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities with minimal supervision.
• Customer service orientation and stakeholder management skills.
• Effectiveness in a collaborative global team environment.
• Ability to travel domestically and internationally, including Japan.
• Ability to participate in on-call support.

Responsibilities

• Implement, administer, maintain, and support Cisco HyperFlex and Cisco UCS infrastructure.
• Administer VMware vSphere and ESXi environments for critical enterprise workloads.
• Administer Microsoft services including Windows Server, Active Directory, DNS, Group Policy, MECM, and SCOM.
• Manage enterprise backup, recovery, replication, archive, and disaster recovery with Cohesity.
• Administer and support Citrix Virtual Apps and Desktops, including image management and performance optimization.
• Support Microsoft Azure services and hybrid cloud initiatives.
• Execute lifecycle management including upgrades, patching, capacity planning, performance tuning, and refresh.
• Monitor infrastructure health and availability. Troubleshoot and resolve complex issues.
• Provide technical recommendations and engineering input for infrastructure projects and strategy.
• Collaborate with Architecture, Security, Network, Application, and Global IT teams to meet business requirements.
• Lead or participate in projects, migrations, upgrades, and operational improvements.
• Create and maintain documentation, standards, procedures, and runbooks.
• Support disaster recovery planning, testing, and business continuity.
• Coordinate with vendors, consultants, service providers, and international IT teams.
• Participate in on-call rotation and provide after-hours support.

Skills

Enterprise infrastructure

Troubleshooting

Communication

Team collaboration

On-call support

Travel (domestic/international)

Education

Bachelor's degree in IT/CS/Engineering

Tools

VMware vSphere/ESXi

Cisco HyperFlex/UCS

Active Directory

DNS

MECM/SCOM

Cohesity

Citrix Virtual Apps and Desktops

Windows Server

Azure

Job description

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.

Job Description

We are seeking an IT Systems Engineer to join our team. The ideal candidate will have strong experience in enterprise infrastructure, virtualization, Microsoft platforms, and hybrid cloud and a proven ability to deliver reliable, secure, and performant infrastructure services at scale.

Responsibilities:

• Implement, administer, maintain, and support Cisco HyperFlex and Cisco UCS infrastructure.
• Administer VMware vSphere and ESXi environments for critical enterprise workloads.
• Administer Microsoft services including Windows Server, Active Directory, DNS, Group Policy, MECM, and SCOM.
• Manage enterprise backup, recovery, replication, archive, and disaster recovery with Cohesity.
• Administer and support Citrix Virtual Apps and Desktops, including image management and performance optimization.
• Support Microsoft Azure services and hybrid cloud initiatives.
• Execute lifecycle management including upgrades, patching, capacity planning, performance tuning, and refresh.
• Monitor infrastructure health and availability. Troubleshoot and resolve complex issues.
• Provide technical recommendations and engineering input for infrastructure projects and strategy.
• Collaborate with Architecture, Security, Network, Application, and Global IT teams to meet business requirements.
• Lead or participate in projects, migrations, upgrades, and operational improvements.
• Create and maintain documentation, standards, procedures, and runbooks.
• Support disaster recovery planning, testing, and business continuity.
• Coordinate with vendors, consultants, service providers, and international IT teams.
• Participate in on-call rotation and provide after-hours support.

Required Skills & Qualifications:

• Bachelor's degree in IT, Computer Science, Engineering, or equivalent experience.
• 5+ years supporting enterprise infrastructure environments.
• 5+ years administering Microsoft server and infrastructure technologies.
• 5+ years with VMware vSphere and ESXi or equivalent platforms.
• Experience with Cisco HyperFlex and Cisco UCS or equivalent converged or hyperconverged platforms.
• Experience with Active Directory, Group Policy, and DNS.
• Experience with enterprise backup and recovery, preferably Cohesity.
• Experience with MECM and SCOM or equivalent tools.
• Experience supporting Citrix Virtual Apps and Desktops.
• Strong understanding of server, storage, networking, virtualization, and cloud.
• Experience with planning, implementation, monitoring, and lifecycle management.
• Strong troubleshooting, analytical, and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities with minimal supervision.
• Customer service orientation and stakeholder management skills.
• Effectiveness in a collaborative global team environment.
• Ability to travel domestically and internationally, including Japan.
• Ability to participate in on-call support.

Preferred Skills:

• Microsoft certifications for Windows Server, Azure, Active Directory, MECM, or SCOM.
• VMware Certified Professional (VCP) or equivalent.
• CCNA or equivalent network certification.
• Cohesity certification or equivalent enterprise backup experience.
• Citrix certification or advanced Citrix Virtual Apps and Desktops experience.
• Experience with Microsoft Azure and hybrid cloud environments.
• Experience in global organizations with international IT teams.
• Experience in manufacturing environments, preferably semiconductor.
• Project management experience or PMP certification.
• Understanding of application, database, and system architecture principles.
• Familiarity with integrating on-premises, cloud, SaaS, and hosted systems.