Senior System Administrator – TS/SCI Clearance

Synergy ECP; Columbia (MD); On-site; USD 110,000 - 180,000; Full time

Job summary

Synergy ECP is seeking a seasoned Systems Administrator to support DoD/IC IT systems in a security-conscious environment in Maryland. The role emphasizes incident response, system optimization, and compliance with security controls.

The ideal candidate brings a TS/SCI polygraph clearance, 10+ years of SA experience, and a strong background in ITSM and cross-functional coordination with ISSO/ISO teams.

Qualifications

• Bachelor's degree or 4 additional SA years may substitute for a degree.
• 10 years of SA experience required.
• 4 years of ITSM experience required.
• DoD 8570 compliance Information Assurance Technical (IAT) Level II certification required.

Responsibilities

• Provide support for implementation, troubleshooting and maintenance of IT systems
• Provide configuration management, implementation, and sustainment of compliance with applicable system security controls.
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Implement IAVA security patches and insure patch status is recorded in appropriate systems of record.
• Provide support for the escalation and communication of status to agency management and internal customers
• Optimize system operations and resource utilization, and perform system capacity analysis and planning
• Provide in-depth experience in trouble-shooting IT systems
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process
• Configure and manage UNIX, Linux and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.
• Communicate and coordinate with the Information System Security Officer (ISSO) and Information System Owner (ISO) regarding system changes as part of the Change and Configuration Management Process
• Support the ISO by completing required milestones of Plan of Action & Milestones (POA&M) as directed and coordinate completion status with the ISSO to reflect status within the Source System of Record for Security Authorizations
• Ensure IT Assets remain compliant with Identity & Access Control Management (ICAM) policy.
• Provide Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.

Skills

ITSM experience

Systems administration

Tier 2 support

Education

Bachelor's degree in a technical discipline

DoD 8570 IAT II certification

Tools

UNIX

Linux

Windows

Job description

Synergy ECP is seeking a seasoned Systems Administrator to support DoD/IC IT systems in a security-conscious environment in Maryland. The role emphasizes incident response, system optimization, and compliance with security controls.

The ideal candidate brings a TS/SCI polygraph clearance, 10+ years of SA experience, and a strong background in ITSM and cross-functional coordination with ISSO/ISO teams.