Senior Syndications Account Manager

First Horizon Bank; Memphis (TN); On-site; USD 70,000 - 110,000; Full time

Job summary

First Horizon Bank is seeking a Senior Syndications Account Manager in Memphis, TN. This role focuses on managing relationships with lender bank partners and ensuring the efficient servicing of syndications. Ideal candidates will possess strong analytical and problem-solving skills, with a commitment to exceptional customer service. A bachelor's degree in finance and relevant experience in loan administration are required.

Benefits

Medical with wellness incentives

Dental and vision insurance

401(k) with 6% match

Tuition reimbursement

Maternity and parental leave

Qualifications

• 3 - 5 years of previous experience in loan system administration and/or loan closing.
• Strong knowledge of loan structures and credit documentation.
• Extensive understanding of syndication concepts.

Responsibilities

• Manage ongoing servicing of syndications and build relationships with lender banks.
• Perform maintenance and calculations on interest and fee accruals.
• Facilitate payments and settlement related to syndicated loans.

Skills

Customer service

Analytical skills

Problem-solving

Communication

Attention to detail

Education

Bachelor's degree in finance

Tools

ACBS loan system

Microsoft Office

Job description

Location: On site inMemphis, TN; Charlotte, NC; Houston, TX; New Orleans, LA; or Raleigh, NC.

At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone’s ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time.

Summary:

The Senior Syndications Account Manager partners with the specialty and wholesale lines of business RM’s and PM’s to fulfill syndicated and agented facilities where the Bank serves as the lead or agent.

This individual is a part of the syndications deal team and takes ownership of the day-to-day relationship with the lender bank partners or clients after the initial closing. These facilities are extended to the Bank’s largest and highest value and require individuals with strong business acumen, poise under pressure, impeccable customer service skills and excellent analytical and problem-solving abilities.

This individual builds strong relationships with business partners throughout the organization and works closely with multiple parties including the relationship team, operational partners, the customer, internal or external counsel and other third-party vendors to achieve a well-coordinated and timely closing.

The account manager manages the ongoing servicing of syndications originated in their assigned line of business. The account manager builds relationships with lender banks and clients and acts as a liaison between LOB’s and the lender banks and clients to ensure clear and timely communication and in a manner that reflects positively on the reputation of the Bank. The account manager develops money management strategies, including managing all incoming and outgoing wires and ensuring that cash flows and wires adhere to internal policies and that settlement occurs timely and accurately. The account manager facilitates the application of all payments and settlement across lender banks. The account manager performs all maintenance over the life of the loan, to include advances, payments, fee computations, modifications, prepayment penalties and ultimately payoff.

Essential Duties and Responsibilities:

Responsibilities include performing maintenance, calculations and adjustments on complex interest and fee accruals, verifying and funding all incoming funding requests from banks in a timely manner. Managing the day-to-day needs of the relationship post-closing.

Knowledge:

• Extensive understanding of syndication and participation ecosystem and concepts, i.e. pro rata shares, accruals
• Strong knowledge of syndicated and agented loan structures and credit documentation
• Deep understanding of processes such as drawdowns, pay downs, line sub limits such as swing lines and letters of credit (L/C)
• Knowledge of servicing account maintenance
• An understanding of General Ledger and reconciling functions
• Mastery of best practice execution of loan documents, terms and conditions
• Knowledge of LSTA market standards

Abilities:

• To comprehend a credit agreement and all related syndicated loan documentation
• To translate the terms of the facility into the servicing system’s structure in a way that accurately reflects the terms of the loan(s)
• To perform loan accounting functions (extensive balancing within each facility)
• To defuse tense situations or difficult customer interactions
• To handle multiple tasks and prioritize
• To work with little supervision but know when to ask for help
• To work under pressure and remain calm
• To maintain a healthy relationship with partners and lender banks
• To take a systematic approach to work & plan ahead to train/educate others.

Skills:

• Ability to make decision regarding operational and administrative risk as related to syndicated credits
• Impeccable customer service and customer centric focus
• Strong analytical and problem-solving skills
• Excellent verbal and written communication skills across all levels of the organization
• Proficient computer skills, especially Microsoft Office applications
• Attention to detail and able to identify potential issues
• Comfort with ambiguity

Education and/or Work Experience Requirements:

• Bachelor's degree in finance or related discipline required
• 3 - 5 years of previous experience in loan system administration and / or loan closing and due diligence
• Knowledge of ACBS loan system a plus

Hours:

• Monday - Friday
• 8:00 AM - 5:00 PM

About Us:

First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available atwww.FirstHorizon.com.

Benefit Highlights
• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.