Senior Support Technician I

Eaton Corporation; Town of Orchard Park (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

Eaton Corporation in Orchard Park, NY is seeking a Senior Support Technician I to support production operations and maintain equipment. The role emphasizes safety, process discipline, and quality control within a fast-paced environment.

The position involves setup, operation, and maintenance of manufacturing equipment, plus collaboration with Engineering on inspections and rework while adhering to ITAR and safety standards.

Qualifications

• High School Diploma or Equivalent from an accredited institution.
• 4 years of relevant manufacturing/mechanical experience or 6 years combined manufacturing & Military experience.
• Proficient various hand tools, measuring tools, and manufacturing equipment.
• This position requires use of ITAR-regulated information and the candidate must be a U.S. person (citizen, permanent resident, or protected status).

Responsibilities

• Ensure compliance with Environmental, Health, and Safety standards and identify improvements.
• Obtain knowledge/experience with manufacturing special processes (cleaning, molding, spring/lap).
• Ability to read and interpret drawings.
• Operate, maintain, and set up equipment used in manufacturing processes.
• Process high-volume production programs following written instructions.
• Support Engineering with inspection and rework.

Skills

Manufacturing experience

Reading drawings

Tool handling

Education

High School Diploma or Equivalent

Tools

Hand tools

Measuring tools

Job description

Eaton’s IS AER MSD division is currently seeking a Senior Support Technician I. This position is based at our Orchard Park, NY location.

The expected annual salary range for this role is $[[customString1]] - $[[customString3]] a year.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you’ll do:

In this function you will:

• Responsible for ensuring that compliance with Environmental, Health, and Safety standards are met, along with identifying improvement opportunities for EHS.
• Obtain knowledge/experience with manufacturing special processes (cleaning, molding, spring/lap).
• Ability to use mechanical systems, common tools and measuring equipment.
• Independently perform low and moderate complexity manufacturing operations following written instructions.
• Ability to setup, operate, and maintain equipment required for use in manufacturing processes.
• Ability to evaluate mechanical systems, use of common assembly tools, and measuring equipment.
• Ability to process high volume production programs using manufacturing processes.
• Able to share knowledge and guide technicians of lower and current level.
• Ability to perform moderate complexity product testing using test equipment while following written acceptance test documents.
• Document test results on data sheets and/or record test data in electronic data collection system.
• Ability to obtain ceratitid operator inspector where production cell requires and inspect high volume programs.
• Understands product quality requirements and follows non-conforming material processes. Reports findings to team and generates non-conforming hardware documentation.
• Supports Team/Engineering with inspection and rework.
• Identify and communicate potential WI discrepancies/updates.
• Working experience with special process manufacturing systems, and able to troubleshoot moderate issues without supervision.
• Identify and communicate troubleshooting instructions/process aid opportunities.
• Basic experience with ERP systems and standard Microsoft applications.
• Ability to read and interpret drawings.

Qualifications:

Required (Basic) Qualifications:

• High School Diploma or Equivalent from an accredited institution
• 4 years of relevant manufacturing/mechanical experience or 6 years combined manufacturing & Military experience
• Proficient various hand tools, measuring tools, and manufacturing equipment.
• Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.
• No relocation benefit is being offered for this position. Only candidates within a 50-mile radius of the work location will be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation.
• This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.

Preferred Qualifications:

• High School Diploma with skilled trade certification or Associate’s Degree or equivalent experience.
• 6 years of manufacturing special processes (cleaning, molding, spring/lap)
• Proficient various hand tools, measuring tools, and manufacturing equipment.
• Demonstrated understanding of Lean, Six Sigma, Cellular Manufacturing, One Piece Flow, and Continuous Improvement concepts.

Position Criteria:

• Follows work instructions, perform tasks without supervision and assist others.
• Ability to communicate effectively, manage time and adapt to various work environments.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work.

Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.