Senior Supplier Quality Engineer

Phantom Staffing; Billerica (MA); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading staffing agency is seeking a Senior Supplier Quality Engineer to lead the Supplier Quality team and act as a subject matter expert on quality processes. The position involves managing supplier quality performance, conducting audits, and collaborating with various departments to drive improvement initiatives. The ideal candidate should have a Bachelor's degree in Engineering, 5-7 years of experience, and strong communication skills. This role requires a proactive approach to quality management and the ability to work across multiple functions.

Qualifications

• 5-7 years of experience in supplier quality or related field.
• Lead Auditor Certification preferred.
• Six Sigma Green Belt or Black Belt certification preferred.

Responsibilities

• Manage supplier quality performance and corrective actions.
• Collaborate with Engineering, Purchasing, and Suppliers.
• Conduct supplier audits and manage corrective action plans.

Skills

Cross-department collaboration

Strong communication skills

Quality management systems knowledge

Statistical analysis tools

Interpret technical drawings

Microsoft Office proficiency

Self-starter

Education

Bachelor's Degree in Engineering

MBA or Master's Degree

Tools

MS Project

Job description

About the job Senior Supplier Quality Engineer

About the Role

This is an opportunity to join a mission-driven organization focused on delivering innovative lifesaving products and software solutions to customers in emergency medical services, hospitals, public safety, and the military. The team is committed to improving patient outcomes and delivering exceptional customer service.

Position Summary

The Senior Supplier Quality Engineer will serve as a leader within the Supplier Quality team and act as a subject matter expert on Supplier Quality processes. This role involves mentoring junior team members and contributing to the strategic vision and execution of long-term supplier quality initiatives.

Key Responsibilities

• Manage all aspects of supplier quality performance, including corrective actions, risk reduction, and new product development support.
• Lead initiatives to improve internal quality processes and drive continuous improvement in the supply chain.
• Develop and deliver supplier training materials, providing guidance to help suppliers grow with the organizations evolving needs.
• Collaborate with Engineering, Purchasing, and Suppliers to establish qualification criteria and execute supplier quality plans, including first article inspections (FAIs).
• Improve supplier part quality and quality systems while working on projects that aim to reduce the need for incoming inspection by pushing quality upstream.
• Evaluate, qualify, and manage new suppliers to enhance the value of the supply chain network.
• Track and report supplier performance metrics, driving continuous improvement initiatives with assigned suppliers.
• Partner with Engineering teams to ensure technical requirements are clearly understood by suppliers.
• Analyze and present quality data during supplier strategic business reviews.
• Lead investigations into supplier or component performance issues, identifying root causes and implementing corrective/preventive actions.
• Conduct supplier audits and manage associated corrective action plans.
• Travel to supplier facilities (domestic and international) to assess and improve their processes and capabilities.
• Collaborate across internal departments to ensure overall business objectives are achieved.

Required/Preferred Education and Experience

• IQ/OQ/PQ
• ISO 13485
• Quality Engineering

Bachelor's Degree in Engineering or a related technical field required; MBA or Masters preferred.

5-7 years of experience in supplier quality, general quality, engineering, or manufacturing with a proven track record.

Project management experience using MS Project is a plus.

Lead Auditor Certification preferred.

Six Sigma Green Belt or Black Belt certification preferred.

Key Skills and Competencies

• Proven ability to work across multiple departments (e.g., purchasing, engineering, manufacturing).
• Strong verbal and written communication skills, with an ability to convey technical information to internal and external audiences.
• Familiarity with various manufacturing processes, especially electronics and mechanical assembly.
• Deep understanding of quality management systems and standards.
• Ability to interpret technical drawings and specifications (electrical and mechanical).
• Proficient with Microsoft Office (Word, Excel, PowerPoint).
• Experience using statistical analysis tools for process capability, measurement systems, DOE, and process control.
• Self-starter with a resourceful and independent work ethic.
• Willingness and ability to travel up to 30%, including internationally.
• Motivated team contributor who sets high standards for performance.
• Works across functional boundaries to benefit the broader organization.
• Builds trust and communicates effectively.
• Delivers on commitments and drives measurable results.

Work Environment and Physical Requirements

Typical office setting with quiet noise levels.

Requires sitting, talking, and hearing; occasional standing or walking.