Senior Supervisor, Field Engineering Design (Hybrid Schedule)

Eversource Energy; Waterbury (CT); Hybrid; USD 140,930 - 156,590; Full time

Benefits offered by this job

Competitive salary

Hybrid work schedule

Comprehensive benefits programs

Job summary

Eversource Energy is seeking a Senior Supervisor for Field Engineering Design to lead a team in Waterbury, CT. This role involves directing daily engineering activities, ensuring compliance with safety standards, and overseeing project management. Candidates must possess a Bachelor’s degree in engineering, with a minimum of eight years of experience including supervisory responsibilities. The position offers competitive salary ranging from $140,930 to $156,590 annually along with hybrid work options.

Qualifications

• Minimum of eight to ten years of related experience, including supervisory roles.
• Proven ability to lead teams and manage projects effectively.
• Knowledge of the National Electrical Safety Code is essential.

Responsibilities

• Direct and supervise daily activities of field engineering designers.
• Review and approve work for customer requests and maintenance.
• Ensure compliance with regulatory standards and company policies.

Skills

Communication skills

Technical expertise

Leadership skills

Project management

Team collaboration

Education

Bachelor’s degree in engineering

Tools

MS Word

Power BI

Maximo

Job description

Eversource will not offer immigration-related sponsorship for this position. Applicants who require immigration sponsorship—either now or in the future—should not apply. This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authorization that requires company involvement or documentation (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, O-1, etc.).

Our Team

We have an exciting role to join our Distribution Engineering Team as a Senior Supervisor, Field Engineering Design. This leadership role will direct, coordinate, and supervise daily activities of field engineering designers in assigning work, prioritizing assignments, addressing customer requests (new service/reliability), and creating detailed construction designs for large distribution construction projects, state highway relocation work, third party to make ready and other special projects.

Responsible for reviewing and approving work for internal/external customer requests, maintenance, annual and project work. Accountable for direct supervision, coaching, mentoring, safety leadership and technical guidance to assigned staff in support of producing high quality, timely and cost-effective solutions to technical and business objectives; provide customers with safe, reliable, competitively priced and environmentally sound electric service.

The Senior Supervisor is responsible for the design decisions of their team and will peer check their work as appropriate. Will participate on the project/budget review committee and meetings as required. The individual must have strong communication skills and a strong focus on customer satisfaction for both internal and external customers. Leads and/or participate in cross‑functional teams that address tri‑state initiatives and technical process improvements.

In addition, the senior supervisor will be actively involved in regulatory assignments and responses related to the distribution system which include responding to interrogatories, updates or additions to company tariffs including new business policies or testifying on behalf of Eversource regarding customer service, tariffs, reliability, or billing concerns.

Ensure regulatory compliance, maintain system reliability, and lead a team of field engineering designers or technical staff. This role requires a blend of technical expertise, leadership skills, and project management capabilities.

The role can be based in Newtown, Stamford, Norwalk, Torrington, or Waterbury CT.

Essential Functions

• Lead, direct and/or assist with organizing and prioritizing work group activities, assigning and/or scheduling work duties to meet required completion dates.
• Work with other departments on cross‑functional technical and business teams, working groups or committees to achieve department and company goals and objectives.
• Oversee and coordinate multiple engineering projects, programs or initiatives from inception to completion.
• Foster a collaborative and productive work environment.
• Ensure adherence to engineering standards, safety policies and industry best practices.
• Responsible for successful completion of field engineering work (i.e., customer related work, maintenance work, and project work) including preparation of estimates, business policy applications, planning and design, customer contact, allocation and control of resources and construction.
• Responsible for the development of cost effective preliminary and detailed engineering designs and the preparation of work orders and estimates for distribution service/construction projects.
• Responsible for coaching, directing and providing technical support on service/project installations, system priorities, engineering guidelines and operating decisions during normal and emergency situations.
• Responsible for designs that can be safely constructed and operated, for ensuring that safe and environmentally responsible work practices are followed and empowering teams to take responsibility for themselves, customers and assets.
• Collaborate with other engineers within Engineering to ensure consistency and teamwork.
• Maintain awareness of customer requirements and satisfaction, ensuring that the plans are designed and implemented on time to the customer and built to company specifications and standards; analyze workload to ensure availability of resources to facilitate completion of engineering priorities, assignments and projects.
• Be able to work on cross‑functional teams to resolve local and system‑wide issues.
• Assist with evaluation and development of new technology, equipment, systems, tools, standards and procedures.
• Continuously look to identify opportunities to improve and streamline processes.
• Support regulatory commitments involving local towns, state and federal regulatory agencies in accordance with current Eversource policies.
• Respond to requests for engineering/technical assistance on Power Quality, Root Cause Analysis, Financial Planning, Project Management/Development and other departments.
• Responsible for the safety of engineering staff, contractors and members of the public in relation to any project under their direction.
• Engage in thorough coaching, feedback, development and training of field engineering staff, encouraging continuous improvement of performance through teamwork.
• Assess training needs and help develop training programs and monitor their effectiveness.
• Have a clear understanding of the Company’s policies and tariffs.
• Responsible for team performance and employee reviews.
• Coordinate Damage Assessment, System Modeling or other assignments as required in support of storm events.
• Ensure compliance with all relevant local, state and federal regulations.
• Lead or support interrogatories, updates or additions to company tariffs including new business policies.
• Testify on behalf of Eversource regarding customer service, tariffs, reliability, or billing concerns.

Technical Knowledge, Skill, Education, Licenses, Certifications

• Ability to effectively deal with people at all levels, both internal and external to the company.
• Effective communication skills with strengths in employee relations focusing on a teamwork environment.
• High standards of professional and technical competence, and thorough knowledge of technical skills.
• Thorough knowledge of distribution standards, policies, regulations, engineering specifications, applicable codes, union contracts, Information and Requirements book, procedures and practices.
• Lead or work on new or revised standards, process improvements or company initiatives.
• Provide supervision within the provisions of the agreement between the Company and the local bargaining unit(s).
• Implement best practices and innovative solutions to enhance operational performance.
• Conduct root cause investigations and develop corrective actions.
• Proficient computer software skills, such as MS Word, Excel, PowerPoint.
• Knowledge of company software such as Maximo, DARS, Outage Management System, OMA, Workday, Workforce, Power Plan, Power BI, etc.
• Knowledge of data analytics and AI‑related tools is preferred.
• Comprehensive knowledge and understanding of Eversource Design Standards and Tariff.
• Knowledge of the National Electrical Safety Code and National Electrical Code.
• Comprehensive knowledge of department programs, policies, procedures and business plans.
• Demonstrated ability to provide technical direction to technical and non-technical personnel.
• Knowledge of advanced management theories, practices and techniques.
• Sound judgment, technical insight, and strong initiative to direct other engineers on resolution of complex issues.

Additional Skills

Strong verbal and written communication and influencing skills.

Customer driven.

Displays initiative.

Accepts responsibility.

Holds others accountable.

Participates in and facilitates team effectiveness.

Assumes the role of team leader.

Thinks and acts analytically.

Makes sound decisions to support the mission.

Education

• Bachelor’s degree required (engineering preferred). A Bachelor’s Degree in engineering or engineering technology from a college or university accredited by ABET preferred.

Experience

• Minimum of eight to ten years of related experience is required, with at least 3-5 years in a supervisory or management role. Experience in the utility sector or electric distribution system is preferred.

Demonstrated Ability to

• Serve as the local technical lead or coach for other supervisors.
• Develop and coach other supervisors/teams.
• Lead area work center activities during manager’s absence.
• Professionally represent Eversource in manager’s absence at department, customer, and community meetings.

Licenses and Certifications

Valid driver’s license.

Working Conditions

• Must be available to work emergency restoration assignment as required.
• Must be available to travel between MA/CT/NH as necessary.
• Work is performed primarily in an office environment which requires sitting, standing, walking and climbing stairs.
• Job can require traveling to operating districts and companies within and outside the state.
• Depending on the specific nature of the engineering role, position may require occasional to significant travel by car. A valid driver’s license is required.

Hybrid Schedule

Eversource supports work-life balance by offering hybrid schedules for certain roles. Eligibility is based on job responsibilities, operational needs, nature of work and team dynamics. Current guidelines require employees to work at least three days in the office, including Tuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs. These guidelines apply to roles approved for remote work and are subject to change, based on managerial discretion and work performance. All applicants must be able to work five days in the office if needed (for example, emergencies, training, or other business needs) or should the policy change.

Competencies

• Build trusting relationships
• Manage and develop people
• Foster teamwork and cross‑functional collaboration
• Lead change
• Communicate strategic vision
• Create an engaged workforce
• Focus on the customer
• Take ownership and accountability

Compensation and Benefits

Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is: $140,930.00–$156,590.00.

Worker Type

Regular

Number of Openings

1

Emergency Response

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.

EEO Statement

Eversource Energy is an Equal Opportunity and Affiliation Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor