Senior Supervisor, Electric Field Operations

NSTAR, now Eversource Energy- Follow our new company page, Eversource Energy; Hartford (CT); On-site; USD 136,000 - 151,000; Full time

Job summary

Eversource Energy Hartford, CT is seeking a Senior Supervisor for electric distribution and transmission. You will lead safety-focused field activities, coordinate resources, and mentor supervisors to deliver timely, within-budget work with excellent customer service.

Responsibilities include acting as local technical lead, coaching staff, managing union contracts, and representing the company at meetings. Strong communication and analytical skills are required.

Qualifications

• Bachelor’s Degree or equivalent related experience required.
• Minimum of eight to ten years of related experience.
• Previous supervisory experience required.
• Experience in electric distribution preferred.

Responsibilities

• Accountable for the safe execution of field activities and promote safety culture.
• Sets priorities and allocates resources to ensure safe, efficient work.
• Provides ongoing feedback and conducts performance reviews.
• Ensures proper application of local union contracts and resolves grievances.
• Coordinates work with utilities, Eversource departments, and outside contractors.
• Ensures work is completed within budgetary guidelines.
• Prepares and reviews time, expenses, and materials records.
• Maintains a customer-first attitude and resolves customer issues.
• Fulfills storm duty assignments and participates in on-call rotation.

Skills

Leadership

Safety-first

People management

Customer focus

Communication

Problem-solving

Analytical

Emergency response

Travel readiness

Education

Bachelor's Degree or equivalent experience

Tools

Microsoft Word

Microsoft Excel

Job description

10/04/2026 Locations Hartford-CT

Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.). Applicants requiring visa sponsorship to start employment with Eversource will not be considered.

Role And Scope Of Position

Provides leadership to ensure the safe, timely and efficient completion of work efforts relating to the construction, operation, maintenance, and emergency restoration of the electric distribution and transmission systems. Ensures effective coordination among and between individuals and departments in the district/division. Actively promotes and enforces a safety-first work environment and positive safety culture. Engages and motivates employees to deliver the best possible customer experience.

At the Senior Supervisor level, in addition to the above, responsibilities include:

• Serves as the local technical lead or coach for other supervisors
• Develops and coaches other supervisors in various aspects of their role
• Authorizes re-allocation of resources in situations where conflicting priorities exist
• Drives innovation and change in business processes
• Leads area work center activities during manager absence
• Represents manager at department, customer, and community meetings

Essential Functions

• Accountable for the safe execution of field activities. Sets safety expectations with employees. Resolves safety issues/concerns in an appropriate and timely manner. Communicates safety lessons learned and promotes continuous learning of safe work methods, practices, and procedures.
• Makes decisions and prioritizes work to ensure the safe and appropriate use of assigned resources.
• Sets clear expectations and provides ongoing feedback to employees regarding their performance. Effectively addresses performance issues. Conducts comprehensive performance reviews (per applicable bargaining unit contract).
• Responsible for the proper application of local union contracts and agreements. Works with managers and employees to resolve grievances and concerns in a timely and complete manner.
• Participates in pre-construction reviews and other activities to ensure the timely and efficient execution of field operations. Coordinates work with other utilities, other Eversource departments, and outside contractors as necessary.
• Ensures work complete within budgetary guidelines.
• Prepares, reviews, and approves time, expense, materials and other company records in an accurate and timely manner and in accordance with established guidelines.
• Demonstrates and role models a customer-first attitude. Seeks to quickly resolve customer issues by collaborating with employees and other departments.
• Fulfills storm duty assignments and participates in on-call rotation as required.

Technical Knowledge/Skill/Education/Licenses/Certifications

Technical Knowledge/Skills

• Working knowledge of methods, work practices, and procedures regarding the safe construction, operation, and maintenance of electric T&D facilities and infrastructure at both secondary and primary operating voltages.
• Possesses strong analytical and problem-solving skills.
• Must maintain switching and tagging qualifications
• Must have a strong knowledge of computers and related technology and have the ability to learn and utilize available information technologies. Ability to use PC desktop applications (e.g., Microsoft Word & Excel)

Education

• A Bachelor’s Degree or equivalent related experience required

Experience

• Minimum of eight (8) to ten (10) years of related experience is required. Previous supervisory experience is required, experience in electric distribution is preferred. Demonstrated ability to:
• Serve as the local technical lead or coach for other supervisors
• Develop and coach others
• Lead area work center activities during manager absence
• Professionally represent Eversource in Manager’s absence at department, customer, and community meetings

Licenses & Certifications

• Valid Motor Vehicle License required. D.O.T. Driver’s License preferred

Working Conditions

• Must be available to work emergency restoration assignment as required.
• Must be available to travel between MA/CT/NH as necessary.
• Work is conducted outside, in varied conditions and terrain including adverse weather conditions, and in a normal office environment which requires sitting, walking, standing, stair climbing and completion of paperwork.
• Drives to various job site locations and customer premises to supervise work, and review or discuss construction job requirements.
• May work with computers for long periods of time during the day.
• Subject to shift work including weekends.
• Off-hour on-call responsibility is required on a rotational basis.
• At times requires working long hours in response to outage situations and shift coverage requirements.

Mental Aspects

• Must be able to manage multiple activities simultaneously to meet deadlines and customer requirements.
• Requires being able to effectively relate to customers and the general-public under stressful circumstances and for prolonged periods.
• Must be able to clearly articulate job and safety related information to employees and to effectively address performance issues in a constructive manner.
• Requires being able to respond to problem situations in a timely manner at all hours of the day or night.

Competencies

Build trusting relationships

Manage and develop people

Foster teamwork and cross-functional collaboration

Lead change

Communicate strategic vision

Create an engaged workforce

Focus on the customer

Take ownership & accountability

Compensation And Benefits

Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive.

The annual salary range for this position is: $136,280.00-$151,420.00

Worker Type

Regular

Number Of Openings

1

Emergency Response

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.

EEO Statement

Eversource Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

VEVRRA Federal Contractor