Senior Stylist - FT - Sawgrass Outlet

AllSaints; Florida; On-site; USD 42,000 - 60,000; Full time

Job summary

AllSaints in Florida is seeking a Senior Stylist to lead a floor or department and support management in merchandising and client development. You will nurture long-term customer relationships, especially with VIP clients, in alignment with our brand standards.

Applicants should have at least one year as a stylist at AllSaints, demonstrate superb styling and communication, and show potential for future line management. You will drive sales while upholding brand values and service excellence.

Qualifications

• You will have spent at least a year in a stylist role with AllSaints.
• You are seen as a role model with ambition to take on line management.
• You embrace AllSaints values and demonstrate consistent performance.

Responsibilities

• Take ownership of running a floor or department.
• Support VIP in-store experience and client relationships.
• Lead bestsellers and merchandising to attract customers.
• Provide excellent customer service and close sales.
• Mentor new joiners and share AllSaints processes.
• Collaborate with store leadership on back of house operations.

Skills

Communication

Event management

Social media

Styling

Relationship building

Job description

At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you.

We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards.

We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.

THE ROLE

Here at AllSaints we are proud to be a customer centric global team. Our vision is to make the coolest clothes to evoke emotion for our customers, worldwide. Everything about our style and creativity is curated in-house, from store design and construction to our brand image, digital presence and clothing design. We are truly an agile business: we work at pace and take responsibility for making a difference.We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.

As a Senior Stylist you will have the opportunity to take ownership of running a floor or department and assisting the management team in merchandising to create an engaging shopping experience. You will also support our VIP customer in-store experience and development of long-term client relationships, in partnership with our VIP Coordinator and Marketing/PR Team.

Our Senior Stylists will have spent at least a year in a stylist role with us already, mastering all aspects of the stylist role across product, proposition and people and demonstrating fantastic customer centric service every day. You will be consistently demonstrating the brand values and ambition to progress at AllSaints. This role will challenge you to the next stage in your career and encourage your development through a wider scope of remit and opportunities. Skilled communications, event management, social media proficiency, styling acumen, and relationship building are key responsibilities for the role.

WHAT WILL I BE DOING?

• You will be responsible for cash handling, keyholding and security, deploying the team according to your store’s floor plan and delivering team briefs
• You will manage the delivery of our products, ensuring that our deliveries are efficiently processed by the team and newness hits our floors as quickly as possible for our customers
• You’ll make sure all daily tasks and requests are dealt with accurately and quickly, adhering at all times to company policies and procedures actively collaborating and sharing our values with the stylists
• You will implement best practice and ways of working within the store, mentoring new joiners to the team and demonstrating the AllSaints way of working
• You will support the brand leader and store manager with any management responsibilities, ensuring that the back of house operations are completed and standards maintained
• Lead the placement of our bestsellers and key investment merchandising to entice and attract our customers
• Identify selling opportunities by actively approaching all customers with the intention of building rapport, influence styling and closing the sale
• You will be empowered to make service decisions for our customers to resolve their issue whilst retaining their loyalty and trust
• You make use of all available training material to confidently display a thorough product knowledge so that you are able to sell the AllSaints brand to the customer and upskill the stylist team

WHAT SKILLS DO I NEED?

• You will need to have spent a minimum of a year in a stylist role at AllSaints before progressing to the senior stylist role
• You will be seen as a role model, already delivering great and consistent performance at stylist level with the ambition to step up into line management in the medium team
• You live and breath the AllSaints values and behaviours and can confidently explain these expectations to other members of the team
• You are confident and capable in your role and have a great understanding of AllSaints' processes and procedures
• Your team feed off your positive