Senior Stylist: Clienteling & Styling Lead

URBN Urban Outfitters, Inc.; Buffalo (NY); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Medical

Dental

Vision

PTO

Employee discounts

Retirement savings

Job summary

URBN Urban Outfitters, Inc. is seeking a Senior Stylist in Buffalo, NY to support the leadership team in elevating the customer experience through styling and outfitting education.

The role focuses on building lasting client relationships, driving omni-channel engagement, and upholding brand standards in daily store operations. Responsibilities include leading styling sessions, mentoring stylists, and contributing to a client-centric shopping experience while supporting sales goals and store

Qualifications

• Love for the FP brand
• Experience in customer service and clienteling
• Experience being a team player
• Ability to work flexible hours including nights, weekends, and holidays

Responsibilities

• Brand experience: Acts as a brand representative reflecting URBN values and engages customers.
• Builds client relationships through personalized service and product recommendations.
• Leads service strategies to create a collaborative selling environment.
• Maintains a visually compelling store aligned with brand standards.
• Supports leadership in driving sales and delivering exceptional customer experience.

Skills

Clienteling

Customer service

Relationship building

Team player

Job description

URBN Urban Outfitters, Inc. is seeking a Senior Stylist in Buffalo, NY to support the leadership team in elevating the customer experience through styling and outfitting education.

The role focuses on building lasting client relationships, driving omni-channel engagement, and upholding brand standards in daily store operations. Responsibilities include leading styling sessions, mentoring stylists, and contributing to a client-centric shopping experience while supporting sales goals and store