Senior Student Financial Aid Lead — Hybrid

University of Texas at Dallas; Richardson (TX); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Comprehensive benefits package

Employee tuition assistance

Medical, dental, and vision insurance

Job summary

A leading public research university in Texas is seeking a Student Financial Aid Officer IV to supervise the Financial Aid Customer Service Team. This role emphasizes excellent customer service, providing guidance on financial aid processes, and coordinating federal and state aid disbursement. Candidates should have a Bachelor's degree and relevant experience in financial aid or higher education, with supervisory experience preferred. The position offers a hybrid work schedule and a comprehensive benefits package.

Qualifications

• Four years previous Financial Aid or Higher Education experience.
• Experience in a customer service role.
• Supervisory experience preferred.

Responsibilities

• Advise students and parents regarding the financial aid process.
• Supervise the Financial Aid Customer Service Team.
• Conduct needs analysis and assist in packaging financial aid.

Skills

Proficiency in MS Office

Public speaking and presentation skills

Strong interpersonal skills

Ability to prioritize and multi-task

Ability to work effectively with a team

Education

Bachelor's degree

Job description

A leading public research university in Texas is seeking a Student Financial Aid Officer IV to supervise the Financial Aid Customer Service Team. This role emphasizes excellent customer service, providing guidance on financial aid processes, and coordinating federal and state aid disbursement. Candidates should have a Bachelor's degree and relevant experience in financial aid or higher education, with supervisory experience preferred. The position offers a hybrid work schedule and a comprehensive benefits package.