Senior Strategic Partnership Manager - Payment, Identity & Integrity

Lyft; San Francisco (CA); Hybrid; USD 182,000 - 228,000; Full time

Job summary

Lyft is seeking a Senior Strategic Partnership Manager to develop innovative payment strategies and enhance customer experience while managing strategic partnerships. The ideal candidate will possess extensive experience in the payments industry, strong analytical skills, and the ability to thrive in a dynamic environment. This hybrid role requires a blend of technical expertise and creative problem-solving to drive organizational success.

Benefits

Medical, dental, and vision insurance

Mental health benefits

401(k) plan

Paid parental leave

Discretionary paid time off

Subsidized commuter benefits

Exclusive Lyft team member benefits

Qualifications

• 8+ years of experience in partnerships, product management, or consulting within the payments industry.
• Demonstrated proficiency with SQL for data-driven performance measurement and analysis.
• Experience with international payment systems preferred.

Responsibilities

• Identify emerging payment trends and develop comprehensive payment strategies.
• Build and nurture strategic partner relationships.
• Collaborate with engineering and data teams on API integrations.

Skills

Analytical skills

Collaboration skills

Strategic thinking

Communication skills

Education

Bachelor's degree in Finance, Business, or related field

MBA, CPA, or equivalent advanced certification

Tools

SQL

Job description

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

Since pioneering ridesharing in the United States, we've grown into a comprehensive transportation platform facilitating billions of rides across the US and Canada. We're committed to creating an open, inclusive, and diverse organization that empowers riders to connect with their communities and reach destinations with ease.

About the Team

The Payment, Identity and Integrity (PII) organization is the financial backbone of Lyft, powering essential e-commerce systems that serve our diverse customer ecosystem including riders, drivers, micromobility users, and B2B partners. We:

• Manage billions of dollars in payment transactions across multiple countries
• Combat identity theft and financial fraud to protect our users
• Oversee 20+ strategic partnerships to optimize costs while driving growth
• Build payment, identity and integrity products for our customers that directly drive ride volume

We're seeking an exceptional Senior Strategic Partnership Manager to craft and execute world-class, customer-centric payment strategies. The ideal candidate will combine technical expertise with creative problem-solving, strategic vision, and analytical precision. Success in this role requires outstanding collaboration skills, customer-focused thinking, and the ability to thrive in our dynamic, fast-paced environment.

Responsibilities

• Identify emerging payment trends and innovations to incorporate into Lyft's roadmap
• Develop and implement comprehensive payment strategies aligned with business objectives while enhancing customer experience
• Provide metrics and reporting on payment product performance to executive leadership
• Build and nurture strategic partner relationships, serving as the primary liaison between partners and Lyft's internal teams
• Identify, evaluate, and negotiate with potential new partners to strengthen our payment ecosystem
• Serve as a technical subject matter expert for payment processing, tax reporting, and regulatory compliance
• Collaborate with engineering and data teams on API integrations and data processes with external vendors
• Lead the development of technical documentation for partnership initiatives
• Drive collaboration across product, engineering, finance, and tax teams to execute strategic payment initiatives
• Lead and motivate cross-departmental teams to achieve organizational objectives

Experience:

• Bachelor's degree in Finance, Business, or related field
• 8+ years of experience in partnerships, product management, or consulting within the payments industry
• 4+ years in management consulting, strategy operations, or program management within high-growth technology, fintech, payments, or ridesharing sectors
• Demonstrated proficiency with SQL for data-driven performance measurement and analysis
• Strong record of cross-functional leadership and stakeholder management
• Deep understanding of payment processing systems, payment methods, routing, and industry regulations
• Comprehensive knowledge of emerging payment trends and innovations
• Ability to translate complex technical and financial concepts for diverse audiences
• Outstanding communication and presentation skills with experience presenting to executive leadership
• Exceptional organizational abilities with demonstrated success managing competing priorities
• Strategic thinking with a customer-centric approach to problem-solving
• Ability to thrive in fast-paced environments with changing priorities
• Preferred:
  • MBA, CPA, or equivalent advanced certification
  • Experience with international payment systems and regulations
  • Knowledge of identity verification and fraud prevention technologies

Benefits:

• Great medical, dental, and vision insurance options with additional programs available when enrolled
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• 401(k) plan to help save for your future
• In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Subsidized commuter benefits
• Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program

Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the San Francisco area is $182,000 - $227,500. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Range is not inclusive of potential equity offering, bonus or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

Total compensation is dependent on a variety of factors, including qualifications, experience, and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.