Senior Strategic Operations Manager, GDP

Uber; New York (NY); On-site; USD 140,000 - 210,000; Full time

Job summary

Uber Delivery is revolutionizing instant delivery, helping customers dine locally, order groceries, and celebrate with wine. The Senior Strategic Operations Manager will work with Uber Eats’ largest enterprise partners to use data and strategic insight to improve commercial performance and operational excellence.

This role requires diagnosing complex business challenges, influencing cross-functional stakeholders, and translating analytics into clear, actionable recommendations for senior leaders

Qualifications

• 4 years of relevant experience in strategy, consulting, analytics, tech, finance, or related field.
• SQL proficiency.
• Bachelor's degree.

Responsibilities

• Structure difficult/ambiguous problems, drive analysis, and socialize insights with key stakeholders
• Develop best-in-class tools, insights, and processes to effectively scale operations across our partner organizations
• Develop analytical frameworks to project, generate, and prioritize business initiatives
• Work cross-functionally to drive decisions that require alignment

Skills

SQL

Data analysis

Education

Bachelor's degree

Tools

Analytics tools

Job description

About the Role

Uber Delivery is revolutionizing instant delivery and making dining or shopping effortless: from eating locally, to ordering groceries, to celebrating with a bottle of wine. The options are endless. Working with US&C Delivery means delivering on all possibilities, not just for customers, but for merchants trying to grow their business and for delivery people searching for earnings opportunities.

The Senior Strategic Operations Manager role is a high-impact opportunity to shape the growth of Uber Eats’ largest enterprise partners. You will work directly with some of the biggest restaurant brands on the platform, using data and strategic insight to drive step-change improvements in both commercial performance and operational excellence.

This role goes beyond traditional operations. It requires diagnosing complex business challenges, influencing cross-functional stakeholders, and translating analytics into clear, actionable strategies. Success in this position demands strong problem-solving, advanced analytical thinking, disciplined execution, and the ability to present data-driven recommendations & influence senior leaders at our partner brands.

What You’ll Do:

• Structure difficult/ambiguous problems, drive analysis, and socialize insights with key stakeholders
• Develop best-in-class tools, insights, and processes to effectively scale operations across our partner organizations
• Develop analytical frameworks to project, generate, and prioritize business initiatives
• Work cross-functionally to drive decisions that require alignment

Basic Qualifications

• 4 years of relevant experience in strategy, consulting, analytics, tech, finance, or related field.
• SQL proficiency
• Bachelors degree

Preferred Qualifications

• Expertise in using SQL, and other analytics tools
• Strong attention to detail and commitment to data accuracy
• Demonstrated ability to translate data into clear, actionable insights for non-technical audiences
• Demonstrated ability to own workstreams end-to-end and drive execution across stakeholders
• Tenacious problem-solver who is comfortable navigating ambiguity and finding a path forward
• Proven ability to balance multiple workstreams and consistently deliver against deadlines in a fast-paced environment
• Strong cross-functional stakeholder management
• Experience working with senior stakeholders across different functions, and comfortable with presenting to senior audiences
• Experience leveraging AI tools to accelerate analysis and generate insights