Senior Strategic Consultant

Bullhorn, Inc.; Georgia; Hybrid; USD 97,000 - 128,000; Full time

Benefits offered by this job

Benefits package

Professional development

Job summary

Bullhorn, Inc. is seeking a Senior Strategic Consultant to expertly configure and deliver end-to-end solutions in staffing and SaaS implementations.

You will drive high-quality delivery, align with customer requirements, and support adoption and value realization of the Bullhorn platform. The role emphasizes deep technical and functional expertise, with 4–7+ years of experience, certifications, and the ability to work independently within architectural design constraints.

Qualifications

• 4–7+ years total experience, staffing industry or complex SaaS implementation exposure.
• Demonstrated ability to lead configuration for ATS/CRM implementations and optimize business processes.
• Knowledge of change management and user adoption principles.

Responsibilities

• Lead design and execution for major functional areas within the solution.
• Collaborate with Solution Owner and engage with Solution Architect for complex configurations.
• Contribute to customer adoption and change management plans and advise users on best practices.

Skills

Staffing industry knowledge

SaaS implementation

Process optimization

Change management

Education

CSP – ASA / PMP / Lean Six Sigma

Job description

Bullhorn's core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five Core Values: Ownership, Energy, Speed & Agility, Service, and Being Human. Each value, and its underlying definition, serves as a behavioral guide for employees as they interact with customers and fellow coworkers and is an embedded way of operating across our organization. Bullhorn is a fast-paced and dynamic environment where hard work and outstanding results are rewarded and celebrated. We value those that exhibit an eagerness to learn and a strong natural desire for continuous improvement and we encourage team members to stretch themselves, acknowledge challenges and learn from them. With a strong focus on growth, we provide ample opportunities for career development and prioritize promoting from within. We believe that leaders should care deeply about the development of their employees at all levels, emphasizing emotional intelligence and accountability. Our leaders collaborate closely to ensure the success of their teams, and we work together to achieve shared goals, creating a challenging and rewarding workplace for everyone.

The Senior Strategic Consultant is a deep technical and functional expert responsible for successfully executing, refining, and managing key segments of the end-to-end solution during the implementation and consulting engagements. Specializing in operational processes within the staffing industry, this role ensures the technical configuration and design meets and optimizes the customer’s business requirements. This position drives high-quality delivery and contributes significantly to the change management activities to ensure strong user adoption and value realization from the Bullhorn platform.

The Senior Strategic Consultant is the expert on "how" to configure and deliver the solution.

Solution Delivery and Execution

Collaborating with the Solution Owner (Principal Strategic Consultant) on the design and owns the execution and detailed configuration for major functional areas of the solution, ensuring optimal platform use within the defined design. If no Solution Owner is assigned, the Sr Strategic Consultant assumes this role (typically for smaller projects). Leading detailed business process mapping sessions for specific functions or departments to identify pain points and configure the target state processes. Delivering operational optimization projects focused on refining existing workflows and improving productivity within defined parameters. Providing technical feasibility assessments for configuration requests within the core platform.

Team and Specialist Engagement

Working closely with the Solution Owner to understand the overall design and proactively flags potential technical triggers that may require engagement with the Solution Architect (SA) or other technical resources or owns this engagement where the SO doesn’t exist. Serving as a key contributor to resolution discussions regarding solution or configuration challenges, partnering with the Project Manager (PM) & Solution Owner (SO) to manage communication and drive the path to resolution. Consulting with the Data Engineer to ensure the configured solutions aligns with data transformation requirements.

Customer Adoption and Change

Contributing to and executing the customer’s change management and adoption plan. Acting as a trusted advisor to key users, guiding them through Bullhorn best practices and operational trade-offs to protect the integrity of the solution design.

This job might be for you if:

Experience

• You have 4–7+ years of total experience, with significant direct exposure to the staffing industry or complex SaaS implementation. A strong track record of executing, configuring, and optimizing complex business processes, including demonstrable success managing configuration for ATS/CRM implementation projects. Experience consulting with small to mid-sized staffing agencies. Experience in a role accountable for leading the implementation and configuration of complex business solutions within a defined architectural design. Demonstrated knowledge of the technical stack to confidently configure and deliver the solution independently.

Technical and Domain Expertise

• A comprehensive understanding of recruiter workflows, client fulfillment cycles, and key business drivers within a staffing vertical (preferred). A strong Understanding of Business Process Optimization principles. An understanding of Change Management and User Adoption principles.

Education and Credentials

• Certifications that strengthen credibility: Certified Staffing Professional (CSP – ASA), Project Management Professional (PMP), or Lean Six Sigma certification.

The annual base salary range for this position is $97,777- $128,333. In addition, this role is eligible for an annual target bonus & a comprehensive benefits package.

Compensation and Transparency Statement The posted range represents the good-faith estimate of what we expect to pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. Actual pay within the range will be based on factors such as, but not limited to, experience, skills, qualifications, geographic location, internal equity, and business or organizational needs and affordability. In accordance with state and local pay transparency laws we disclose salary ranges in all job postings and provide additional information upon request.

What we offer...

• Benefits eligibility effective DAY ONE including Medical, Dental, Vision, 401(k), 401(k) Match, and more
• Unlimited Planned Paid Time Off
• Global Mental Health Support
• On-Demand Learning & Development
• Quarterly paid volunteer days
• Lucrative Employee Referral Program (eligible for prior to your first day)
• Company-wide mentor program

Bullhorn's core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five Core Values: Ownership, Energy, Speed & Agility, Service, and Being Human. Each value, and its underlying definition, serves as a behavioral guide for employees as they interact with customers and fellow coworkers and is an embedded way of operating across our organization. We are a people-first culture where everyone’s contribution is valued and respected. We're looking for smart, forward-thinking individuals who aren't afraid to challenge the status quo and bring fresh perspectives to the table. If you're someone who thrives in a casual, yet fast-paced and agile environment, we'd love to have you join us. For the past 25 years, Bullhorn has dedicated itself to building industry-leading, cloud-based software for the staffing and recruitment industry. Through partnerships with 10,000 customers globally, Bullhorn has built a vast knowledge base of recruitment best practices and deep domain expertise to help firms scale their businesses. Founder-led and headquartered in Boston, Bullhorn employs 1,400 people across 14 countries focused on delivering an incredible customer experience – its core mission. To learn more, visit www.bullhorn.com.