Senior Store Manager - Wauconda & Hoffman Estates

Renew Cannabis Co.; Chicago, Northern (IL, KY); Hybrid; USD 47,000 - 57,000; Full time

Benefits offered by this job

Health Insurance

401(k) match

Paid time off

Bonus opportunities

Career development

Parental leave

Employee discounts

Job summary

CBD Kratom is seeking a Senior Store Manager to lead our expanding cannabis retail network. You will oversee day-to-day operations across locations, shape the customer experience, and drive operational excellence while upholding our brand standards.

The ideal candidate is a proven leader with a passion for sales, a consultative approach, and the ability to train and motivate a high-performing team. This full-time role offers a competitive salary and comprehensive benefits.

Qualifications

• Achieve and exceed sales and productivity goals while guiding sales associates.
• Interact with customers to help them choose the right products.
• Availability for evenings, weekends and holidays.

Responsibilities

• Lead and inspire the team to deliver strong sales and customer service.
• Coach and develop staff, provide real-time feedback and recognition.
• Oversee day-to-day store operations and ensure brand standards.
• Drive store performance and maintain attractive, organized displays.
• Handle routine tasks including merchandising and safety compliance.

Skills

Sales leadership

Customer service

Evenings & weekends

Product knowledge

Company culture

Job description

CBD Kratom

CBD Kratom, one of the top cannabis companies in the nation, is proud to embrace diversity and inclusion in every aspect of our operations. We hire and promote talent across various backgrounds and cultures, building an environment that fosters growth and collaboration.

Are you an experienced retail leader passionate about the evolving cannabis industry? We are seeking a dynamic and results-driven Senior Store Manager to lead our expanding network of cannabis dispensaries across the States. As the face of our brand, you'll play a pivotal role in shaping the customer experience while driving operational excellence across multiple locations.

As a Senior Store Manager, you will oversee the strategic growth and day-to-day operations. Your leadership will be instrumental in fostering a cohesive and high-performing team, displaying CBD Kratom brand loyalty, and enhancing the customer journey. This role offers a unique opportunity to shape the cannabis retail landscape while driving business success.

WHAT THE JOB ENTAILS

Being a leader: You're all about motivating and inspiring the team. You're a role model leader who always holds associates accountable to standards.

Passion for driving results: You're an expert at driving sales and love coaching others on how to do the same. You maximize business opportunities to drive key performance indicators. You ensure your team engages with every customer through a consultative sales approach to help them find exactly what they're looking for, and you do so with a "service first" mindset.

Loving Continuous Learning and Improvement: You love training and developing people. You lead your team in continuously learning, broadening your knowledge of all things cannabis and kratom. You constantly seek ways for you, your team, and your store to improve.

Building a Team: You challenge your team with clear, attainable goals. You consistently coach, providing real-time feedback. You celebrate outstanding performance, drive engagement, and motivate the team to bring out their best.

Completing routine tasks: The job entails long periods of standing, lifting and moving merchandise up to 15 lbs and occasionally lifting or moving merchandise up to 60 lbs. The job also entails cleaning and organizing store displays, storage areas and restrooms, and includes stooping, bending, reaching, and twisting.

ABOUT YOU

• Ability to achieve and exceed sales and productivity goals while guiding sales associates to realize their sales potential.
• A Store Leader who enjoys interacting with customers and is committed to helping them choose the right products, as well as making recommendations based on your overall product knowledge and understanding of their needs.
• You're available to work when our customers and team need you (evenings, weekends, and holidays).
• You love our products.
• You’re as passionate about our company and culture as we are.

ABOUT US

• We’re a values driven company that has genuine care for our team members.
• We value diversity and embrace different perspectives and your individuality.
• We strive to create a culture of growth, innovation, and acceptance.
• We’re a fast-growing company with plenty of opportunities for development and career advancement.
• Daily cash advances on earned wages available through our third-party partner Zayzoon.

BENEFITS

We offer a comprehensive benefits package, for FULL-TIME POSITIONS which includes:

• Health Insurance: Medical, dental, and vision coverage
• Retirement Plans: 401(k) with company match
• Paid Time Off: Vacation, sick leave, and company holidays
• Bonuses: Performance-based bonus opportunities
• Short-Term Disability and Life Insurance
• Team Member Assistance Plan (TMAP)
• Paid Parental Leave
• Additional Perks: Employee discounts, professional development support, and wellness programs

This full-time position offers an annual salary of $52,000 in this market.

CBD Kratom is committed to equal employment opportunity and encourages people from underrepresented backgrounds regardless of age, gender identity or expression, race, sexual orientation, religion, ancestry, disability, veteran status, citizenship, marital or parental status, national origin, or any other class protected by applicable law. Join us, you belong at CBD Kratom.

For a complete list of duties and responsibilities, please request a copy of the full job description.