Senior Staff TPM - Core Infrastructure & Platform Evolution

Nubank; Virginia; Hybrid; USD 180,000 - 240,000; Full time

Benefits offered by this job

Top Tier Medical Insurance

Top Tier Dental and Vision Insurance

401(k) matching

20 days time off, 14 company holidays

Life Insurance and AD&D

Nucleo - Learning platform

NuLanguage - Language learning program

NuCare - Mental health program

Extended maternity/paternity leaves

Health Savings Account and Flexible Sp

Twice a week in the office + quarterly

Job summary

Nubank is seeking a Senior Staff Technical Program Manager to lead horizontal infrastructure transformations across Core Infrastructure and Platform teams. You will own initiatives from inception to production, focusing on efficiency, scalability, and modernization of foundational platforms, with a strong emphasis on AI/ML integration.

You will drive cross-team collaboration, map dependencies, and shape the architectural vision, including monolith-to-microservices evolution and regionalization

Qualifications

• Proven hands-on technical leadership across large, cloud-native infrastructures.
• Strong ownership mentality with an entrepreneurial, raise-the-bar mindset.
• Experience guiding multi-year infrastructure roadmaps and architectural decisions.
• Track record in AI/ML transformation initiatives at scale.
• Expertise with monolith to microservices evolution and high-utilization environments.
• Ability to unblock engineering teams through deep technical contribution.

Responsibilities

• Own Infrastructure Evolution: lead architectural shifts, including microservices refactoring and regionalization.
• Maximize Efficiency & Scale: boost hardware, database, and network utilization globally.
• Steer AI/ML Platform Transformations: roadmap for AI/ML integration into core platforms.
• Collaborate Horizontally: manage dependencies across infrastructure, data engineering, and platform squads.
• Define North-Star Architecture: translate long-term vision into actionable engineering phases.

Job description

About Nu

Nu serves more than 140 million customers, guided by a mission to fight complexity and empower people. The company has been leading an industry transformation through innovative products and human-centered services.

Proprietary technology and data at scale power Nu’s digital platform, built to promote financial access, advancement, and transparency. Its business model thrives on customer love and lower costs, feeding a flywheel of growth and profitability.
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About the role

We are looking for a Technical Program Manager (TPM) at the Senior Staff level to serve as a horizontal technology leader across our Core Infrastructure and Platform teams. At Nubank, a TPM is an Outcome Owner—an engineer at heart with the programmatic capability to lead complex, cross-functional initiatives from inception to production. You are fully accountable for the efficiency, scaling, and modernization of our foundational platforms.

Your mission is to lead horizontal infrastructure transformations at a massive scale. You will optimize database and network utilization, steer regionalization strategies, and guide our architectural evolution—whether that means refactoring monoliths into microservices or right-sizing macro-services. Crucially, you will be at the forefront of integrating AI into our core foundational platforms and ML infrastructure to maximize engineering leverage.

Core Responsibilities

• Own Infrastructure Evolution: Lead programmatic execution for large-scale architectural shifts, including microservices refactoring, service optimization, and complex regionalization strategies.

• Maximize Efficiency & Scale: Drive initiatives to drastically increase hardware, database, and network utilization across our global infrastructure footprint.

• Steer AI/ML Platform Transformations: Own the program roadmap for embedding cutting‑edge AI capabilities and advanced ML infrastructure directly into our foundational core platforms.

• Collaborate Horizontally: Roll up your sleeves to map out and manage deep technical dependencies across disparate infrastructure, data engineering, and platform squads.

• Define North‑Star Architecture: Partner with senior engineering stakeholders to determine what our destination, long‑term technical architecture looks like, converting that vision into actionable engineering phases.

Core Qualifications (What We’re Looking For)

• The "Engineer‑First" Background: A proven foundational background as an Infrastructure, Site Reliability (SRE), or Core Backend Engineer earlier in your career before moving into technical program leadership. Please note: This is not a project coordinator role. We require deep technical expertise in these areas to effectively guide the engineering organization.

• Hands‑on Technical Leadership: A strong track record of driving initiatives not just through tracking, but through active technical contribution. You possess the hands‑on technical leadership and ability to unblock teams using your own technical expertise when complex engineering bottlenecks arise.

• Ownership & Entrepreneurial Mindset: A distinct ownership mentality with an entrepreneurial, "raise the bar" attitude. You don't just manage a roadmap; you treat the infrastructure as your own product, constantly pushing for higher standards of engineering excellence, efficiency, and scale.

• High‑Scale Infrastructure Depth: Extensive experience managing massive cloud‑native systems, focusing heavily on core networking, distributed databases, and high‑utilization environments.

• AI Transformation Experience: A highly valued track record of leading or heavily contributing to AI/ML transformation initiatives at scale.

• Architectural Mastery: Proven ability to navigate complex architectural patterns (monoliths, microservices, nano‑services) and successfully execute horizontal multi‑year infrastructure roadmaps.

• Execution Mindset: Strong business acumen, executive communication skills, and a natural ability to step in and aggressively unblock engineering teams in an agile, fast‑moving environment.

Our Benefits

• Top Tier Medical Insurance

• Top Tier Dental and Vision Insurance

• 401(k) matching

• 20 days time off, 14 company holidays, and great culture that emphasizes work life balance.

• Life Insurance and AD&D

• Nucleo - Our learning platform of courses

• NuLanguage - Our language learning program

• NuCare - Our mental health and wellness assistance program

• Extended maternity and paternity leaves

• Saving Plans - Health Saving Account and Flexible Spending Account

• Twice a week in the office + quarterly trips to Sao Paulo (Brazil) to build relationships with coworkers.

Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
To maintain a consistent and fair process for every candidate, Nu does not provide individualized technical feedback. See how our policy works here