Senior Staff Business Systems Analyst - Seller Experience

Intuit; San Diego (CA); On-site; USD 173,000 - 254,000; Full time

Job summary

Intuit is looking for a Seller Experience partner who will advocate for a specific business unit within the broader Seller Experience program. You will translate seller needs into concrete requirements, balancing unit priorities with the enterprise sales motion to keep the team aligned and efficient.

You will gather requirements from sellers and leadership, collaborate with Sales Operations and Product teams, evaluate new tools, monitor adoption, and drive improvements while keeping processes

Qualifications

• 4+ years of experience in sales operations, sales strategy, or a related analytical role with hands-on exposure to a CRM and sales tech ecosystem (Salesforce, Gong, or similar).
• Experience gathering requirements from sellers and leadership and translating them into actionable specs for product/engineering/enablement teams.
• Strong stakeholder management skills balancing BU needs with enterprise-wide priorities.

Responsibilities

• Serve as dedicated seller experience representative for your business unit and surface pain points, workflow gaps, and tooling needs.
• Gather and document requirements from sellers and sales leadership and feed them into the seller experience roadmap.
• Partner with central Seller Experience, Sales Operations, and Product teams to represent and weigh BU needs fairly.
• Evaluate new tools and workflow changes for their impact on seller efficiency and the wider sales motion.
• Monitor adoption and effectiveness of the seller tech stack and propose concrete improvements.
• Ensure BU process changes complement the enterprise-wide sales motion.

Skills

Sales operations

Sales strategy

CRM experience

Stakeholder management

Education

CRM familiarity (relevant)

Tools

Salesforce

Gong

Job description

Overview

Be the seller's advocate for a specific Intuit business unit. In this role, you will represent that business unit's sellers inside the broader Seller Experience roadmap, building the requirements that give the sales team the tools, technology, and process it needs to sell efficiently — while making sure none of it fragments the wider sales motion. Your job is to hold two things true at once: this business unit's sellers get what they specifically need, and Intuit still sells as one team.

Responsibilities

How You Will Contribute

• Serve as the dedicated seller experience representative for your business unit, surfacing seller pain points, workflow gaps, and tooling needs to the central Seller Experience team.
• Gather and document requirements from sellers and sales leadership, and feed them into the broader seller experience roadmap and prioritization process.
• Partner with central Seller Experience, Sales Operations, and Product teams to make sure your business unit's needs are represented and weighed on their merits.
• Evaluate new tools, processes, and workflow changes for their effect on seller efficiency and on the wider sales motion, and flag conflicts before they reach sellers.
• Monitor adoption and effectiveness of the seller tech stack within your business unit, and turn what you find into concrete improvement recommendations.
• Keep business-unit-specific process changes complementary to the enterprise-wide sales motion, rather than one-off exceptions that fragment the seller experience.
• Support change management and training as new tools and workflows roll out to your business unit's sales team.
• Build durable relationships with sales leaders, frontline sellers, and cross-functional partners so the seller's voice is present in every prioritization conversation.

Qualifications

What You'll Bring

• 4+ years of experience in sales operations, sales strategy, or a related analytical role, with hands-on exposure to a CRM and sales tech ecosystem (Salesforce, Gong, or similar).
• Experience gathering requirements directly from sellers and sales leaders and turning them into clear, actionable specs that product, engineering, or enablement partners can build against.
• Strong stakeholder management skills, including the ability to represent a business unit's needs firmly while still weighing enterprise-wide priorities fairly.
• An analytical mindset and comfort using seller productivity and adoption data to find friction points and make the case for fixing them.
• Working knowledge of the sales workflow end to end — prospecting through close — and how tooling or process gaps at any stage cost sellers time.
• Strong written and verbal communication skills, with the credibility to build trust with both business unit sales leaders and central sales ops and product teams.
• Self-motivation to operate with some ambiguity and competing priorities, and to know when to  escalate a conflict rather than absorb it.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

The Expected Base Pay Range For This Position Is

Mountain View, CA $187,500- $253,500

San Diego, CA $172,500- $233,000