Senior / Staff Behavioral Engineer

Menlo Ventures; San Francisco (CA); On-site; USD 180,000 - 260,000; Full time

Job summary

Suno, the leader in AI-powered entertainment, seeks a Senior/Staff Behavioral Engineer to make safe behavior the default path in the product. You will study abuse patterns, redesign flows, and partner with Product and Engineering to embed risk-reducing changes into roadmaps.

You will measure real behavioral change, lead cross-functional reviews after incidents, and help Suno make safe experiences a core part of every product, enabling creative fulfillment for users worldwide.

Qualifications

• 6+ years in trust & safety, security, fraud, anti-abuse, or risk-focused product work.
• Track record reducing risky behavior via product design with measurable results.
• Ability to influence roadmap decisions with cross-functional partners.

Responsibilities

• Investigate how abuse and risk occur on the platform and inside the company.
• Redesign signup flows, defaults, and friction points to deter harm.
• Make recommendations to roadmaps without owning the roadmap.
• Measure impact with before/after comparisons and define success metrics.
• Lead post-incident reviews to identify design-driven risk.
• Track industry trends to improve awareness and training when effective.
• Help make safe experiences integral to Suno's products.

Skills

Trust & Safety

Security

Fraud

Risk management

Job description

About Suno

We're building the world's first creative entertainment platform, where the entire world can feel the joy and fulfillment of making music. Music is for everyone: Our users include everyone from grandmothers creating songs for their loved ones, to Grammy winners using Suno Studio, our power tool, to make the most popular hits in the world.

Building the future of entertainment requires ambition. The pace is fast, the problems are hard, and the work demands ownership and intensity. For the right people, it’s incredibly rewarding: a chance to shape a new medium, work with a small team that cares deeply about quality, make music, drink too much coffee, and build something that millions of people use to express themselves in ways that were never before possible.

Suno is the fastest growing consumer entertainment company and the leader in AI music. We are backed by leading investors including Bond Capital, Menlo Ventures, Lightspeed Venture Partners, IVP, Forerunner, Union Square Ventures, Alkeon, Quiet, Matrix Partners, Schroders Capital and, NVentures (venture arm of NVIDIA).

ABOUT THE ROLE

We're looking for a Senior / Staff Behavioral Engineer to make safe behavior the path of least resistance at Suno. Instead of only catching abuse after it happens, you'll work upstream. You'll study how bad actors exploit our product and where well-intentioned employees fall into risky shortcuts. Then you'll redesign the flows, defaults, friction points, and incentives underneath so that harmful behavior is structurally harder to carry out. Working at the intersection of behavioral science, product design, and security and trust & safety, you'll partner closely with Product and Engineering to build risk-reducing changes directly into their roadmaps. This work will help lay the foundation for Suno's security programs and strengthen our overall risk posture across security, trust & safety, fraud, and privacy.

WHAT YOU'LL DO

• Investigate how abuse and risk actually happen on our platform and inside the company. That includes reading logs, interviewing support and ops teams, and reconstructing user and employee journeys to find the easy paths to harm.

• Design concrete changes to signup flows, permission defaults, rate limits, approval steps, and verification gates, working alongside PMs and designers.

• Get your recommendations onto other teams' roadmaps by making the case in planning meetings, writing proposals, and negotiating trade-offs, all without owning the roadmap yourself.

• Measure changes in real behavior, not just detection rates. You'll define success metrics before a change ships and run before/after comparisons to prove impact.

• Lead cross-functional root-cause reviews after incidents and near-misses by asking what about the design made risky behavior the easy option, then turning the answers into concrete backlog items.

• Stay ahead of new attack patterns by tracking industry incidents and behavioral science research. You'll design targeted awareness and training only where it's the best lever, and make sure people actually find it useful.

• Help make safe, trustworthy experiences part of how Suno builds every product, in service of making creative fulfillment a daily reality for everyone.

WHAT YOU'LL NEED

MUST-HAVES

• 6+ years of experience in trust & safety, security, fraud, anti-abuse, or risk-focused product work, with the technical fluency to dig into logs and data yourself and to work credibly with engineers on implementation.

• A track record of reducing risky behavior through product and process design (flows, defaults, friction, incentives), with measurable before/after results.

• Strong influence skills, including a history of getting changes prioritized on roadmaps you didn't own by building trust with Product, Engineering, and Design partners.

NICE-TO-HAVES

• Formal background in behavioral science, behavioral economics, human factors, or UX research.

• Experience at a consumer tech company at scale, especially one with user-generated content, creator platforms, or payments.

• Experience supporting security compliance programs (e.g. SOC 2), or being an early or founding hire in a trust, safety, or security function.

Suno is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the Massachusetts Fair Chance in Employment Act, NYC Fair Chance Act, LA City Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.