Senior SRE Generalist:Proactive Reliability&Observability

Mastercard; Lusk (WY); On-site; USD 170,000 - 210,000; Full time

Job summary

Mastercard is seeking a Senior Site Reliability Engineer (SRE) Generalist to join our global engineering teams. The role emphasizes proactive reliability, deep system understanding, and cross-stack collaboration to improve stability, performance, and operational resilience across services and infrastructure.

You will drive observability initiatives, build automation, mentor engineers, and partner with product and platform teams to reduce incident frequency and MTTR.

Qualifications

• Senior level SRE with cross-stack reliability expertise.
• Strong observability, monitoring, and incident prevention skills.
• Proficient in scripting and automation for reliability improvements.

Responsibilities

• Proactively improves observability, autoscaling, and fault tolerance.
• Lead incident response and post-incident analysis with root cause focus.
• Collaborate with engineering teams to prevent incidents and reduce MTTR.
• Develop standards, tooling, and patterns to raise reliability baseline.

Skills

SRE

Observability

Automation

Scripting

Incident response

Tools

Kubernetes

Linux

Prometheus

Grafana

Job description

Mastercard is seeking a Senior Site Reliability Engineer (SRE) Generalist to join our global engineering teams. The role emphasizes proactive reliability, deep system understanding, and cross-stack collaboration to improve stability, performance, and operational resilience across services and infrastructure.

You will drive observability initiatives, build automation, mentor engineers, and partner with product and platform teams to reduce incident frequency and MTTR.