Senior SRE - AI/ML Ops & Datastore Reliability

Adobe; San Jose (CA); On-site; USD 180,000 - 240,000; Full time

Job summary

Adobe's Real-Time Customer Data Platform (RTCDP) team seeks a Senior SRE to ensure reliability, scalability, and operational excellence across global deployments.

In this hands-on role, you will own day-to-day reliability, operate core datastores, and drive automation, observability, and AI/ML Ops initiatives for RTCDP.

Collaborate with product, platform, engineering, and security teams to deliver resilient services, cost efficiency, and architectural influence at scale.

Qualifications

• 6–10 years in SRE, infrastructure, or platform engineering.
• Proven ability to operate large-scale distributed systems in production.
• Strong foundation in datastores, reliability engineering, and automation.

Responsibilities

• Own day-to-day reliability for RTCDP services across global deployments.
• Drive upgrades, capacity management, backup/restore, and DR testing for core datastores.
• Build automation to provision, scale, and manage lifecycles of services.
• Improve monitoring, alerting, and observability aligned to customer impact.
• Mentor engineers and collaborate with product, platform, and security teams.

Skills

SRE mindset

Incident response

Automation

Leadership

Tools

Kubernetes

Prometheus

Grafana

OpenTelemetry

CI/CD tooling

Job description

Adobe's Real-Time Customer Data Platform (RTCDP) team seeks a Senior SRE to ensure reliability, scalability, and operational excellence across global deployments.

In this hands-on role, you will own day-to-day reliability, operate core datastores, and drive automation, observability, and AI/ML Ops initiatives for RTCDP.

Collaborate with product, platform, engineering, and security teams to deliver resilient services, cost efficiency, and architectural influence at scale.