Senior SRE: AI-Driven Reliability & Customer Support

Cerebras; Mountain View (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary and benefits package

Opportunities for professional growth

Collaborative work environment

Job summary

Cerebras in Mountain View, California is seeking a Systems Reliability Engineer (Technical Support) to ensure high service reliability and support. You will bridge customer needs and engineering, improving experiences through AI-driven solutions and proactive service.

The ideal candidate possesses a B.S. in Computer Science, outstanding problem-solving skills, and experience with monitoring tools. Join us in a team-oriented environment offering competitive salary and growth opportunities.

Qualifications

• Experience managing virtualization and cloud platforms.
• Strong understanding of system internals.
• Ability to conduct root cause analyses.

Responsibilities

• Act as primary contact for customer technical issues.
• Maintain and monitor cloud infrastructure.
• Participate in on-call rotations and incident management.

Skills

Troubleshooting complex Linux systems

Customer-facing communication

Monitoring tools experience

AI/ML principles application

Problem-solving skills

Education

B.S. in Computer Science or equivalent

Tools

Grafana

Prometheus

Datadog

Splunk

AWS

Azure

GCP

Job description

Cerebras in Mountain View, California is seeking a Systems Reliability Engineer (Technical Support) to ensure high service reliability and support. You will bridge customer needs and engineering, improving experiences through AI-driven solutions and proactive service.

The ideal candidate possesses a B.S. in Computer Science, outstanding problem-solving skills, and experience with monitoring tools. Join us in a team-oriented environment offering competitive salary and growth opportunities.