Senior SRE: AI-Driven Hybrid Production Engineer

Royper Royco LLC; California; Hybrid; USD 118,000 - 148,000; Full time

Job summary

Zscaler is seeking a Sr. Site Reliability Engineer (Production Engineer) to join our hybrid team in Santa Clara, CA. You’ll maintain high availability across large-scale Linux/BSD fleets and Kubernetes clusters, collaborating with Engineering and Networking to ensure reliable services.

You will automate infrastructure lifecycle, implement telemetry, and drive CI/CD readiness with a focus on reducing toil and delivering measurable reliability improvements for the Zero Trust Exchange platform.

Qualifications

• US Citizenship is required due to the nature of assigned customers.
• Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
• 3+ years of experience in Site Reliability Engineering, Production Engineering, or Systems Engineering operating high-scale, low-latency production platforms
• Proven ability to write and debug executable code (Python, Go, or Bash) including Ansible playbooks for infrastructure automation
• Deep knowledge of Linux OS internals and kernel troubleshooting
• Comprehensive understanding of networking protocols and packet-level analysis including DNS resolution workflows, TLS handshakes, TCP/IP mechanics, and tcpdump

Responsibilities

• Maintain high availability across large-scale Linux/BSD fleets and Kubernetes clusters.
• Lead full-cycle incident response by conducting cross-stack troubleshooting using OS and network tools.
• Automate infrastructure lifecycle management, service provisioning, configuration workflows, and release deployments using Ansible, Python, and Go.
• Own end-to-end telemetry (metrics, logs, traces) using Prometheus and OpenTelemetry; define and enforce SLOs and error budgets.
• Perform architectural reviews, OS/kernel upgrades, capacity/performance tuning, and CI/CD validation before production rollouts.

Skills

AI/ML concepts

SRE

Python

Go

Bash

Linux internals

Networking

Tools

Ansible

Kubernetes

Prometheus

OpenTelemetry

tcpdump

Job description

Zscaler is seeking a Sr. Site Reliability Engineer (Production Engineer) to join our hybrid team in Santa Clara, CA. You’ll maintain high availability across large-scale Linux/BSD fleets and Kubernetes clusters, collaborating with Engineering and Networking to ensure reliable services.

You will automate infrastructure lifecycle, implement telemetry, and drive CI/CD readiness with a focus on reducing toil and delivering measurable reliability improvements for the Zero Trust Exchange platform.