Senior Sports Performance Program Lead

17 - EXOS Human Capital, LLC; Austin (TX); On-site; USD 70,000 - 110,000; Full time

Job summary

Exos is seeking a Sports Performance Manager to lead a team of coaches, overseeing client programs and staff development. You will drive program innovation and ensure high-quality service using Exos’ cutting-edge methodologies.

The role requires a Bachelor’s in a related field (Master’s preferred), 3+ years of strength coaching or personal training, and relevant certifications (NSCA-CSCS or NASM). Strong leadership, presentation, and client-service skills are essential.

Qualifications

• Bachelor’s degree in Kinesiology, Sports Science, or related field; Master’s preferred.
• Minimum of three (3) years of strength coaching or personal training experience.
• Current industry certification (NSCA-CSCS or NASM preferred).
• Current CPR/AED and First Aid certifications.
• Strong familiarity with EXOS methodology, products, and solutions.
• Excellent presentation skills adaptable to both small and large group settings.
• High energy and genuine passion for helping clients.
• Exceptional customer service skills with a focus on client satisfaction as a top priority.

Responsibilities

• Serve as the primary day-to-day contact for client operations, maintaining proactive communication to ensure client goals are consistently met.
• Partner with the client to lead engagement activities, such as educational events and wellness fairs.
• Manage daily facility floor operations, ensuring safety and exceptional client experience.
• Guide, mentor, and support your team to deliver world-class service and staff development.
• Instruct, motivate, and assist clients to achieve their goals following Exos' methodology.
• Oversee site-level implementation of operational and staffing plans aligned with contracts.
• Collaborate with leadership and client success teams to meet client expectations.
• Conduct performance evaluations for site staff and maintain documentation.

Skills

Strength coaching

Personal training

Public speaking

Customer service

Leadership

Program management

Education

Bachelor's degree in Kinesiology

Master's degree preferred

Tools

NSCA-CSCS

NASM

CPR/AED

First Aid

Job description

Exos is seeking a Sports Performance Manager to lead a team of coaches, overseeing client programs and staff development. You will drive program innovation and ensure high-quality service using Exos’ cutting-edge methodologies.

The role requires a Bachelor’s in a related field (Master’s preferred), 3+ years of strength coaching or personal training, and relevant certifications (NSCA-CSCS or NASM). Strong leadership, presentation, and client-service skills are essential.