Senior Specialist, Talent Acquisition Operations (SNE)

GXO Logistics, Inc.; North Carolina; On-site; USD 60,000 - 85,000; Full time

Job summary

GXO Logistics, Inc. is seeking a Senior Specialist, Talent Acquisition Operations to support hourly and salaried hiring, onboarding, offer letters, and provisioning for a strategic client account.

You will generate and analyze recruiting and onboarding reports, ensuring accuracy and compliance across ATS and HR systems. The role emphasizes operational excellence, Day 1 readiness, and data-driven process improvements in a fast-paced environment.

Qualifications

• 3–5 years of experience in talent acquisition operations, HR coordination, or recruiting operations supporting hourly and salaried hires.
• Proficiency with reporting tools and Excel to analyze recruiting, onboarding, and operational data.
• Experience supporting dedicated client accounts or complex hiring environments.
• Ability to create, maintain and analyze recruiting, onboarding and operational reports.
• Experience coordinating provisioning, system access, and new hire readiness activities.
• Strong analytical skills to identify trends and opportunities for process improvement.

Responsibilities

• Partner with Recruiters, HR leaders, hiring managers, and stakeholders to support hourly and salaried hiring processes.
• Provide operational support across the full hiring lifecycle, ensuring timely onboarding activities.
• Create and manage offer letters for hourly and salaried roles in line with policies.
• Facilitate onboarding for new hires and Day 1 readiness.
• Coordinate provisioning and access requests for new hires.
• Generate and analyze recruiting, onboarding, and operational reports for decisions.
• Monitor metrics and suggest process improvements to drive efficiency.
• Maintain records in ATS and HR systems with accuracy.
• Ensure compliance with employment laws and data privacy.

Skills

Experience in TA operations

Excel analytics

ATS (Workday/SuccessFactors)

Multi-tasking

Client accounts support

Onboarding process

Reporting

Education

Associate degree or equivalent

Tools

Workday

SuccessFactors

Job description

Senior Specialist, Talent Acquisition Operations (SNE)

Logistics at full potential.

At GXO, we’re constantly looking for talented individuals at all levelswho can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at workand the resources to build a career you can be proud of.

At GXO Logistics, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. The Senior Talent Acquisition Operations Specialist plays a critical role in delivering seamless and professional hiring experience for candidates, recruiters, hiring managers, and business stakeholders. This role supports hourly and salaried hiring processes, offer management, onboarding, reporting, and provisioning activities for a strategic client account, ensuring operational excellence throughout the hiring lifecycle.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you’ll do on a typical day:

• Partner with Recruiters, HR leaders, hiring managers, and business stakeholders to support hourly and salaried hiring processes.
• Provide operational support across the full hiring lifecycle, ensuring timely and accurate processing of recruiting and onboarding activities.
• Create and manage offer letters for hourly and salaried positions, ensuring accuracy and compliance with company policies and compensation guidelines.
• Facilitate onboarding for new hires, ensuring timely completion of documentation, system transactions, provisioning activities, and Day 1 readiness.
• Coordinate provisioning and access requests to ensure new hires have the tools, systems, and resources needed to be successful.
• Generate, maintain, and analyze recruiting, onboarding, and operational reports to support business decisions and workforce planning.
• Monitor hiring and onboarding metrics, identify trends, and recommend process improvements to drive efficiency and service excellence.
• Maintain accurate records in the applicant tracking system (ATS), HR systems, and reporting tools.
• Ensure compliance with employment laws, internal policies, customer requirements, and data privacy regulations.

What you need to succeed at GXO:

At a minimum, you’ll need:

• 3-5 years of experience in talent acquisition operations, HR coordination, recruiting operations, or a related field supporting hourly and/or salaried hiring processes.
• Experience utilizing reporting tools and Microsoft Excel to analyze recruiting, onboarding, or operational data.
• Experience supporting dedicated client accounts or complex hiring environments.
• Experience creating, maintaining, and analyzing recruiting, onboarding and operational reports.
• Experience coordinating provisioning, system access, and new hire readiness activities.
• Strong analytical skills with the ability to identify trends and opportunities for process improvement.
• Experience with ATS platforms (e.g. Workday, Success Factors, or similar)
• Ability to manage multiple priorities in a fast-paced, customer-focused environment

It’d be great if you also have:

• Associate degree or equivalent related work or military experience
• Positive, can-do attitude; willingness to contribute ideas and expertise
• Ability to work independently and in a team environment
• Ability to maintain a high level of confidentiality

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

We are proud to be an Equal Opportunity employer including Disabled/Veterans.

GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.