Senior Specialist, Sales Operations

L3Harris Technologies, Inc.; Melbourne (FL); On-site; USD 73,000 - 135,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Education assistance

Job summary

L3Harris Technologies, Inc. is seeking a Senior Specialist, Sales Operations to lead analytic efforts, optimize SIC allocations, and assist in quota planning for the MCC segment. The role emphasizes data-driven decision making and collaboration with senior leadership.

The position involves managing CRM data quality, cross-functional coordination, and delivering essential reports while supporting sales and services teams in a fast-paced defense tech environment.

Qualifications

• Bachelor's Degree with 6 years prior experience; Graduate Degree with 4 years; in lieu of a degree, 10 years related experience.
• Experience with CRM and BI tools is highly preferred.
• Strong analytical skills and ability to present to senior leadership.

Responsibilities

• Manage booking processes and SIC allocations across MCC.
• Develop territory sales quotas and coordinate SIC processes with CSD lead.
• Analyze large data sets for trends and predictive insights to drive results.
• Lead implementation and sustain a tight prospect cadence across MCC.
• Maintain data integrity and CRM usage across the unit.
• Foster cross-team synergies to enable cross-selling within MCC.
• Produce MCC reporting and ad-hoc analyses as needed.
• Assist in skills development programs for sales and services resources.

Skills

Data analysis

Forecasting

CRM analytics

Cross-functional collaboration

SIC knowledge

Education

Bachelor's degree

Graduate degree

10+ years experience in lieu of degree

Tools

Microsoft Dynamics

Power BI

Excel

PowerPoint

Job description

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title:

Senior Specialist, Sales Operations

Job Code:

46297

Job Location:

Rochester, NY; Lynchburg, VA; Salt Lake City, UT; Melbourne, FL; Londonderry, NH

Job Schedule:

9/80: Employees work 9 out of every 14 days- totaling 80 hours worked- and have every other Friday off

Job Description:

This position requires a candidate who is self-motivated, analytical, and comfortable with large sets of data and have an ability to draw predictive conclusions from data sets. The candidate will be able to both develop and present analytic findings to senior leadership as well as having the ability to train others on business analytics.

Essential Functions:

• Manage booking processes and Sales Incentive Compensation (SIC) allocations across the Mission-Critical Communications (MCC) segment.

• Assist in the development of territory sales quotas for the year for the sales teams. Manage the territory monthly and yearly SIC processes for the business unit, in coordination with the Communications & Spectrum Dominance (CSD) lead.

• Performs planning and analysis activities for Sales Operations associated with such things as the order pipeline, bookings, revenue, sales productivity and goal attainment. Analysis of large sets of data from multiples sources for trend and predictive conclusions used to drive improvement in business results.

• Manage and lead the implementation, coordination, and sustain a strict and streamlined Prospect cadence across MCC.

• Maintains and enhances data integrity and will drive compliance with the utilization of Customer Relationship Management (CRM) system in the business unit.

• Create synergies between the various MCC sales teams, specifically, with a focus on cross-selling initiatives.

• Lead MCC reporting, cycle reporting and ad-hoc.

• May develop, implement and coordinate internal skills development programs for sales and professional services resources.

• Qualifications:

  Bachelor's Degree with 6 years prior experience, Graduate Degree with 4 years prior experience. In lieu of a degree, minimum of 10 years of prior related experience.

  Preferred Additional Skills:

  Knowledgeable of public communications industry a plus

  Advanced knowledge of sales processes: quota, SIC, pipeline, forecast, etc.

  Expert/Advanced skills in Microsoft Office Suite (Excel and PowerPoint)

  Experience with CRM (Microsoft Dynamics preferred) and Business Intelligence tools (Power BI highly preferred)

  Experience in supporting, communicating, and guiding upper-level management (C-Suite)

  Prior exposure and experience in dealing with highly complex business processes and logic

  Management of process improvement initiatives

  Advanced time management and organizational skills

  #LI-SM1

  In compliance with pay transparency requirements, the salary range for this role in Colorado state, Hawaii, Illinois, Maryland, Minnesota, New York state, Cleveland Ohio, Vermont and Virginia is $73,000 - $135,000. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.

L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) or Spanish (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) . For information regarding your Right To Work, please click here for English (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf) or Spanish (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf) .