Senior Specialist, Procurement

United States Digital Space LLC; United States; Hybrid; USD 120,000 - 190,000; Full time

Benefits offered by this job

Hybrid work model

Competitive compensation

Job summary

Toast is seeking a Senior Procurement Specialist to lead indirect procurement, managing a $25M+ spend across Hardware, Software/SaaS and Professional Services. This role partners with internal stakeholders to ensure tools, services, and partnerships fuel growth while delivering meaningful savings.

You'll drive category strategies, own the contract lifecycle, and design frictionless procurement workflows in a hybrid setup with occasional in-person collaboration at our Chennai office, balancing

Qualifications

• 6+ years of indirect procurement experience with process improvement and P2P optimization.
• Deep expertise in category & contract management.
• Hands-on familiarity with procurement tools, including Zip.
• Experience implementing AI use cases within procurement to drive automation or insights.

Responsibilities

• Drive and execute sourcing and category management strategies across Hardware, Software/SaaS and Professional Services to align with financial goals.
• Manage end-to-end contract lifecycle, negotiating terms to drive cost savings while mitigating risk.
• Design frictionless procurement workflows and remove operational roadblocks for internal teams.
• Build relationships across the organization and guide stakeholders through the procurement process with clear communication.

Skills

Indirect procurement

Category management

P2P optimization

Contract management

AI in procurement

Stakeholder management

Data analysis

Communication

Education

Bachelor’s degree in Business

Tools

Zip

Job description

the company creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

We are looking for a strategic, analytical, and highly collaborative Senior Procurement Specialist to manage our indirect procurement efforts. In this role, you will be a true steward of the business, managing a portfolio of $25M+ in indirect spend across key categories including Hardware, Software/SaaS and Professional Services. You will partner closely with internal stakeholders to ensure they have the tools, services, and partnerships they need to succeed.

We operate in a unique environment that combines the fast-paced, builder mentality of a startup with the structured, scalable rigor of a corporate enterprise. If you take immense pride in ownership, lead with curiosity, and know how to deliver impactful savings while making it incredibly easy for your stakeholders to do business, we would love to meet you. This is a hybrid role, blending the flexibility of remote work with in-person collaboration at our Chennai the company office.

A day in the life (Responsibilities)

• Drive and execute comprehensive sourcing and category management strategies across Marketing, Branding, Events and Professional Services to align with the company’s broader financial goals.
• Manage the end-to-end contract lifecycle, negotiating terms that drive measurable cost savings while mitigating risk and protecting the business.
• Champion an exceptional "ease of doing business" by designing frictionless procurement workflows and removing operational roadblocks for internal teams.
• Act as a trusted advisor and business steward, building deep relationships across the organization and guiding stakeholders through the procurement process with empathy and clear communication.

What you'll need to thrive (Requirements)

• Bachelor’s degree in business, Supply Chain, Finance, or a related field.
• 6+ years of dedicated experience in indirect procurement, with a strong background in process improvement and Procure-to-Pay (P2P) optimization.
• Deep expertise in category management and contract management.
• Hands-on familiarity with modern procurement and spend management tools, specifically Zip.
• Demonstrated experience implementing AI use cases within procurement to drive automation, efficiency, or deeper data insights.
• Exceptional verbal and written communication skills, paired with the ability to work effectively across multiple concurrent projects in a fast-paced environment.
• Proven experience interacting with, advising, and influencing US-based stakeholders at all levels
• Exceptional verbal and written communication skills, paired with the ability to work effectively across multiple concurrent projects in a fast-paced environment.
• Strong analytical and strategic thinking skills, with a track record of translating complex spend data into actionable initiatives.
• An "ownership" mindset and a natural "learn and be curious" attitude.
• Work timings for the role: 2 PM to 11 PM IST
• This is a hybrid role with 2 days per week in the Chennai office.

What will help you stand out (Nice to Have)

• Experience working in a multinational or high-growth technology company
• Exposure to SOX-compliant or US-listed organizations
• Experience navigating and driving changes in a hybrid culture that balances startup agility with corporate structure (SaaS or tech industry experience is a major plus).
• Relevant industry certifications (e.g., CPSM, CIPS).

AI at the company

At the company, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/the company-benefits.

#LI-HYBRID

Our Approach to Hybrid Working

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region:https://careers.toasttab.com/locations-the company

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At the company, our employees are our secret ingredient—when they thrive, we thrive.The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-the company.