Senior Specialist - Personal Banker

Atlantic Union Bank; Salem (VA); On-site; USD 42,000 - 64,000; Full time

Job summary

Atlantic Union Bank is seeking a seasoned Personal Banker in Salem, VA to support consumer banking operations and customer relationships. Responsibilities include processing account openings, handling loan applications, and referring customers to relevant areas as needed.

The role may require extensive experience, vocational or technical training, and potentially maintaining NMLS registration. The position emphasizes compliance, operational efficiency, and high service standards within branch

Qualifications

• Typically requires 7+ years relevant experience.
• May require vocational or technical training.
• May require obtaining and/or maintaining NMLS registration.

Responsibilities

• Process account openings and closures.
• Manage loan applications and approvals.
• Support promotional activities and enhance customer relationships.
• Refer customers to other areas as appropriate.
• Training, delegating and reviewing the work of lower level employees.

Skills

NMLS registration

Education

Vocational or technical training

Job description

The Consumer Baking Operations area is responsible for delivering consumer banking products and services to individual customers, including personal loans, savings and checking accounts, mortgages, and credit cards. Activities may include:

• Processing account openings and closures
• Managing loan applications and approvals
• Facilitating transaction
• Ensuring compliance with regulatory requirements
• May include branch operations, customer service, and transaction processing

Personal Banker activities may include:

• Support of promotional activities
• Enhancing customer relationships
• Referring customers to other areas, as appropriate
• Other duties as assigned

Requires advanced knowledge of operational procedures and tools obtained through extensive work experience and may require vocational or technical education. Responsibilities typically include:

• Working under limited supervision for non-routine situations and may be responsible for leading daily operations.
• Training, delegating and reviewing the work of lower level employees.
• Problems are typically difficult and non-routine but not complex.

Knowledge & Experience

• Typically requires 7+ years relevant experience
• May require vocational or technical training

Required Certifications/Licenses

• May require obtaining and/or maintaining NMLS registration

We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.