Senior Specialist, Licensing Operations

Mass General Brigham; Somerville (MA); Hybrid; USD 99,465 - 141,804; Full time

Job summary

Mass General Brigham is seeking a Senior Contract Compliance Specialist based in Somerville, MA. The role entails overseeing data management of agreements and ensuring compliance while driving revenue through effective contract monitoring and reporting. Interested candidates should have a Bachelor’s degree in Business Administration and 3-5 years of related experience in the healthcare industry. The position supports a hybrid work model, offering a salary range between $99,465.60 and $141,804 annually.

Qualifications

• 3-5 years of experience in contract compliance, management, or healthcare.
• Experience in licensing, business development, and Technology Transfer preferred.

Responsibilities

• Manage data for agreements through all phases.
• Provide guidance on agreement lifecycle and ensure record integrity.
• Drive revenue by tracking financial milestones.
• Conduct compliance audits and communicate with stakeholders.
• Develop metrics for team performance.

Skills

Healthcare regulations knowledge

Analytical and problem-solving skills

Communication and interpersonal skills

Ability to interpret complex legal language

Education

Bachelor's Degree in Business Administration

Job description

Job Summary

The Senior Contract Compliance Specialist will be responsible for ongoing data management of agreements throughout all phases. This position will develop processes and support effective records management, improve overall data integrity, and increase revenue through a comprehensive review and understanding of MGB licenses. Key responsibilities include understanding the structure of contracts, translating them into system records, developing tracking/reporting mechanisms for contract milestones and proactively monitoring paths to commercialization.

Essential Functions

• Provide guidance to staff on the agreement lifecycle from initial setup through closeout with thorough understanding of agreement types, necessary data collection and ensuring integrity of records.
• Identify and design continuous process improvement; lead implementation to inter-office operations and service to the MGB community.
• Support efforts to manage support tickets (assigned to team) in a timely and effective manner.
• Directly drive revenue through the effective tracking and monitoring of milestone and other financial achievements.
• Perform compliance audits and reviews of portfolio, skillfully deciphering and translating contract language to actionable items.
• Effectively ensure compliance with diligence reporting across all agreements.
• Manage key relationships and effectively communicate with internal and external stakeholders.
• Participate in development of key metrics for team. Report and track areas requiring analysis, tracking and trending.
• Lead development of a new forecasting framework and model for hospital budgets to better account for diverse agreement revenue streams.
• Escalation point to provide expert direction to team for posting challenging payments to the correct agreements.
• Manage interns and assist directing less-experienced team members.
• Identify agreements for external audit and manage audit process.

Qualifications

Education

• Bachelor's Degree Business Administration required

Experience

• 3-5 years of experience in contract compliance, contract management, or a related field within the healthcare industry required
• Experience in licensing and business development and Technology Transfer strongly preferred

Knowledge, Skills And Abilities

• Strong knowledge of healthcare regulations, such as HIPAA, ACA, and CMS guidelines.
• Familiarity with payer-provider relationships, value-based care models, and healthcare reimbursement systems.
• Excellent analytical and problem-solving skills with attention to detail.
• Ability to interpret complex legal language and contractual terms.
• Exceptional communication and interpersonal skills to collaborate with various stakeholders.
• Demonstrated ability to work independently and manage multiple projects simultaneously.

Additional Job Details (if Applicable)

Remote Type: Hybrid

Work Location: 399 Revolution Drive

Pay Range: $99,465.60 - $141,804.00/Annual

Grade: 8

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement

Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.